LETTER OF COMPLAINT

Write a formal letter of 150-180 words.

You recently had an important experience when you were
shopping in a department store. One of the assistants
wrongly accused you of shoplifting. Although you were
able to prove that you had paid for the item in question,
you received no apology. Write a letter to the Manager of
the shop.

Dear Mrs. Robinson,

I am writing you this letter in order to complain about
one of your employees. Last week, I was shopping at your
store in Bond Street, when one of the assistants accused
me of shoplifting.
I had bought a new watch that day and I was walking
towards the exit, when a store assistant by the name of
Bob Smithers approached me. He started saying that he
had seen me taking the watch from one of the shelves
and putting it inside my pocket. I tried to tell him the
truth, but he would not listen. I showed him the receipt,
but he still didnt believe me. He did not leave me alone
until the cashier confirmed my purchase. While this was
happening, a bunch of people had started staring at me,
which made me feel very uncomfortable. Eventually, the

assistant game me my watch and receipt back, but he

didnt even have the common courtesy of apologizing.
I hope that you will take action against this employee
of yours, or else I will make sure that you receive bad
publicity. I also demand a written apology.
Yours respectfully,
Thomas Weinstein