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    Soft Skill Module

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    DrHarshada Mulay
    The document outlines a soft skills training module consisting of 12 sessions aimed at improving communication skills. The sessions will focus on areas like SWOT analysis, business etiquette, verbal and non-verbal communication, listening skills, team meeting etiquette, and maintaining a positive attitude. Various teaching methodologies are listed, including lectures, case studies, role plays, videos, exercises and demonstrations. The goal is for students to gain self-awareness, present themselves professionally, communicate effectively, and develop positive influencing skills for professional settings.

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    Soft Skill Module

    Uploaded by

    DrHarshada Mulay
    30 views4 pages
    The document outlines a soft skills training module consisting of 12 sessions aimed at improving communication skills. The sessions will focus on areas like SWOT analysis, business etiquette, verbal and non-verbal communication, listening skills, team meeting etiquette, and maintaining a positive attitude. Various teaching methodologies are listed, including lectures, case studies, role plays, videos, exercises and demonstrations. The goal is for students to gain self-awareness, present themselves professionally, communicate effectively, and develop positive influencing skills for professional settings.

    Original Description:

    SOFT SKILL

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    The document outlines a soft skills training module consisting of 12 sessions aimed at improving communication skills. The sessions will focus on areas like SWOT analysis, business etiquette, verbal and non-verbal communication, listening skills, team meeting etiquette, and maintaining a positive attitude. Various teaching methodologies are listed, including lectures, case studies, role plays, videos, exercises and demonstrations. The goal is for students to gain self-awareness, present themselves professionally, communicate effectively, and develop positive influencing skills for professional settings.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    30 views4 pages

    Soft Skill Module

    Uploaded by

    DrHarshada Mulay
    The document outlines a soft skills training module consisting of 12 sessions aimed at improving communication skills. The sessions will focus on areas like SWOT analysis, business etiquette, verbal and non-verbal communication, listening skills, team meeting etiquette, and maintaining a positive attitude. Various teaching methodologies are listed, including lectures, case studies, role plays, videos, exercises and demonstrations. The goal is for students to gain self-awareness, present themselves professionally, communicate effectively, and develop positive influencing skills for professional settings.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    of 4

    MMS II SOFT SKILL MODULE

    Sr. No.

    Session Details

    No. of Session Required (3 Hours Each)

    Session Planned in Terms of


    Lecture/Case Studies/ Test/ Quiz/
    Presentations

    SWOT Analysis/ Johari Window


    Analysis

    Business Etiquette Training

    Individual SWOT Analysis.


    Discussion with each student to
    identify gaps in
    communication./ Johari window
    is an exercise to analyse from
    other's point of view gaps and
    plus points of each other.
    Grooming, mannerisms and
    nonverbal communication

    Etiquette of Dressing/Personal
    Grooming: Hair and makeup
    ,Nails,Smelling good

    Business Etiquette Training

    Communication Etiquette

    Communication Etiquette

    Knotting a tie,Punctuality
    ,Telephone etiquette, E-mail
    etiquette
    Role play: meeting a client
    ,Team meeting etiquette

    Pitch , Inflection ,
    Courtesy,Tone, Understranding,
    Rate of speech, Enunciation

    Verbal Communication:

    Listening

    Non Verbal Communication

    Activity: Listening Exercise,


    Passive Listening ,Active,
    Relfective Listining
    Smiling, Posture, Handshake,
    Tone of Voice, Eye contact

    Ground rules for conference


    calls,Making introductions
    ,Punctuality,Dos and donts on
    conference calls ,Using the
    Mute function

    Meeting agenda, Meeting


    roles,Minutes of
    meetings,Meeting
    timelines,Meeting follow up

    1
    1

    Ways to improve influencing


    skills,Case study: focus on your
    positives , Role play,lack of
    punctuality
    Summary of Discussion

    10

    11
    12

    Conference Call Etiquette

    Team Meeting Etiquette

    Influencing skills/Maintaining a
    positive attitude
    Overview and Summary

    Students Takeaway

    Methodology

    To understand each student's need to


    decide level of communication
    training
    Individual and Group discussion
    How to present yourself

    Video on Grooming styles

    Ability to make positive


    impression/Improvement in overall
    appearance

    Video and Exercises on apreance

    Reading and using body language


    more productively
    Conducting more effective
    conversations

    To improve overall Appearance

    Video on
    telecommunication/drafting
    mails
    Role Play and case study

    Exercise by students

    Listening in a more effective way

    Meditation and Yoga/ Listining


    Activity

    To improve overall Appearance

    Conducting more effective


    conversations

    Exercises

    Creating trust amongst team


    members

    Demo Metings

    Develop Positive Attitude and


    eliminate neagativity
    Case Studies and Role Play

    Case Study / Demonstration

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