ManagingtheK12ComprehensiveSchoolCounselingProgram:1

ConversationswithCounselorsandAdministrators

ManagingtheK12ComprehensiveSchoolCounselingProgram:
ConversationswithCounselorsandAdministrators
MaryRoycroft,MaryJohnson,KatieChilton,DonyaHeaden
SalemCollege
May17,2014
AnneSourbeerMorris,Ed.D.

ManagingtheK12ComprehensiveSchoolCounselingProgram:2
ConversationswithCounselorsandAdministrators

ManagingtheK12ComprehensiveSchoolCounselingProgram:
ConversationswithCounselorsandAdministrators

Everythingthatwehavelearnedinourjourneytobecomingschoolcounselorshasledto
learningtomanagetheprogramsthatwehavesuchapassionforworkingwith.Throughour
researchandreadings,wehavelearnedthattheschoolcounselingprogramiscomprehensivein
scope,preventativeindesignanddevelopmentalinnature(ASCA,2012).Wenowknowthatwe
mustbewillingtocareforstudentswhofallintothegaps.Weshouldbepreparedtobeboth
proactiveandreactiveatanymoment,ascrisismanagementisaveryimportantroleforaschool
counselorthatcanrequirevariousinterventions,suchastheSafeRoom(CrisisManagement
Institute,2011).Schoolcounselingprogramsaredesignedtoensurethateverystudentreceives
theprogrambenefits,asmanyschoolcounselorsinthepastspentmuchoftheirtimeresponding
totheneedsofasmallpercentageoftheirstudents,typicallythehighachievingorhighrisk
(ASCA,2012).Inaddition,weshouldbepreparedtobemandatedreporterswhoaimtomake
schoolssafeforeverystudentthroughpreventionandremediation(Morrislecture,2013).We
nowknowthattherearethreetypesofprevention(primary,secondary,andtertiary)andthat
preventionmodels:
Addresssocialailmentsthatcanresultindisastrousconsequences
Addressailmentsthatthreatenlargenumbersofsociety
Addresstheseailments
before
theironset
Treatlarge,preferablycaptiveormandatedpopulationsand

ManagingtheK12ComprehensiveSchoolCounselingProgram:3
ConversationswithCounselorsandAdministrators

Identifythosecharacteristicsthatplaceindividuals(groups)atrisk(Gibson&Mitchell,2008,p.
349ascitedbyMorrislecture,2013).Weknowthatthebestwaytoavoidremediationsituations
(afterthesituationsoccur)istobepreventativeandproactive!
Knowingtheimportanttextbookcomponentsofmanagingacomprehensiveschool
counselingprogram,thissemester,wehavehadtheopportunitytospeakwithnumerousschool
counselorsandadministratorstoseewhatlifeislikeinthefieldandtofurtherunderstandwhat
isneededtobeabletomanagesuchprogramseffectively.Itisclearthatwehavelearnedmany
ofthecoreingredientsthatareinvolvedinthedailylifeacounselor,suchasflexibility,empathy,
collaborationwithadministratorsandotherstakeholdersandcoworkers,andtimemanagement.
Still,wehavecometorealizethatthereisnotypicaldayasacounselorandthereisnoone
rightandperfectwaytobeaschoolcounselor.

Whoisthecounselor?

InthefourthweekofEDU665,Dr.Morrischallengedanddirectedeachofusas
preserviceschoolcounselorsinwhatittakestomanageacomprehensiveschoolcounseling
program,
Schoolcounselorsmustthereforetaketheleadininitiating,planning,designing,
executing,andevaluatingtheprogramsandprojectswithintheirscopeofpractice
(Morris
lecture,2014).Buildinguponthat,wehavelearnedthatmanagementisaboutmuchmorethan
sittingatadeskanddelegating.Italsorequiresthecounselor(s)tobeabletocollaboratewith
administrators,teachers,schoolboardandotherstakeholders,parents,communityresources,and
local,state,andfederalstandardgroupssuchastheAmericanSchoolCounselingAssociation
(ASCA,2012).Itrequiresthecounselortobeamandatereporterwhenabuse,neglect,orother
harmissuspectedagainstorbyastudent,eveninsituationswhenthevictimmaynotagreetothe

ManagingtheK12ComprehensiveSchoolCounselingProgram:4
ConversationswithCounselorsandAdministrators

counselorsreport(Stone,2009).Itrequiresthecounselortobeanopenbookinplanningand
organizing,butnotintimidatedbyperformanceevaluationsandconstructivecriticismthatcan
improvetheschoolcounselingprogram.Simplyput,itrequirestheschoolcounselortobethe
drivingforceofthecomprehensiveprogramthatisreadytoreorganizeatalltimes,withhis/her
handinjustabouteverythingthatgoesonattheschool.Mr.Nicholson,AssistantPrincipalat
DavieHighSchoolsays,
Schoolcounselorsvisitclassesandconductinterestinventoriesas
theyrelatetoacademicsandsocialareas.Theycollectdataaswell.Theyarealsoinchargeof
thesmallgroupsessionswehavelikeourfreshmanandJunior/seniornights.Forfreshman,
theyhelpstudentsplanandunderstandwhathighschoolislikeatDavieHigh.For
junior/seniornight,theypreparestudentsforthestepstheyneedtotaketogetreadyforlife
beyondhighschool.Ourschoolcounselorsarealsoresponsibleforthe504plans.Asalready
mentioned,theyareresponsibleforschedulingtoo.
TherearealsodutiesthatschoolcounselorsoftengetputinchargeofthattheAmerican
SchoolCounselingAssociationsaysarentacceptabledutiesforthecounselor(s).Suchduties
includetestcoordinating,substituteteachingwhenateacherisabsent,deliveringstudentdress
codesuspensions,andbeinginchargeofdatastoragewithintheschoolcounselingoffice
(ASCA,2013).CharlaMartin,MiddleSchoolCounselorcertifies,
I'malwaysoncafeteria
dutyandspendquitesometimeindetention.
MichaelLeverriere,KennebunkHighSchool
counselorsays,
Weeachhaveanadvisoryof1012studentsthatweareresponsiblefor.
Advisoriesmeet4timesaweekfor20minutesbetweenfirstandsecondblock.Thisisatimeto
connectwithstudentstoshareinformationanddiscusspertinentissues.

ManagingtheK12ComprehensiveSchoolCounselingProgram:5
ConversationswithCounselorsandAdministrators

So,howdoesonejuggleallofthedutiesthatarerequiredinordertomanagethe
comprehensiveschoolcounselingprogram?Mrs.OrgnonatShadyGroveElementarySchool
states:
IusecalendarsandIportionmytime.Ispendmoretimeonbehaviorandclassroom
guidancelessonsthananythingelse.Ineedtodoabetterjobofdividingupmytime,butit
seemsasthoughwereallyneedlessonsonbehavior.Atthisage,studentsforget(veryeasily)
whattheyhavebeentaughtfromweektoweek,soIfindthatIspendagreatdealoftimeon
behavior.
PartnershipsbetweenSchoolCounselorsandAdministrators

Thepartnershipbetweenschoolcounselorsandadministratorsisaspecialonethat
evolvesovertimeduetotheschoolseverchangingneedsandisdynamicandorganic(ASCA,
2014).TheAmericanSchoolCounselorAssociation(2014)positsthatthegoalofthe
principalschoolcounselorpartnershipistocapitalizeonthestrengthofthecollaborative
relationshiptoleadreformeffortsinschools.Ultimately,anoutcomeofincreasedachievement
for
all
studentsshouldbetheresultsofthecollaborativelyledreformefforts(ASCA,2014).
Whilethismayseemobvious,today,bothschoolcounselorsandprincipalsfacemanychallenges
astheyattempttoforgethiscollaborativerelationship.AccordingtoGraham,Desmond,and
Zinsser(2011),thismaybemorecomplicatedandmaynotbethecaseinmanyschoolsacross
thenation.Theystate,inthefieldofprofessionalschoolcounseling,thereisandcontinuesto
beapervasivestruggletowardprofessionalidentity,roledefinition,andservicedeliveryaswell
asgainingsupportfromadministratorstofacilitatetheworkoftheschoolcounselorasdefined
bytheAmericanSchoolCounselorAssociation(ASCA)NationalModel(2005)andstate
specificmodelsofschoolcounseling(pp.9596).

ManagingtheK12ComprehensiveSchoolCounselingProgram:6
ConversationswithCounselorsandAdministrators

Ina2008combinedprojectofTheCollegeBoard,theAmericanSchoolCounselor
AssociationandtheNationalAssociationofSecondarySchoolPrincipals,aWebbasedsurvey
wasconductedtospecificallyexaminetheprincipalcounselorrelationship.Thosereceivingthe
surveysincludedprincipalmembersfromNASSP,counselormembersfromtheASCA,and
otherindividualswhoattendedCollegeBoardcounselingworkshops.Atotalof2,386people
respondedwithanoverallresponserateof14percent(Finkelstein&TheCollegeBoard,2009).
Accordingtotheseparticipants,themostimportantelementsoftheprincipalcounselor
relationshipincluded
communication
and
respect
.Interestingly,counselorscitedrespectas
beingmostimportant,whileprincipalsindicatedcommunicationbeingmostimportant
(Finkelstein&TheCollegeBoard,2009).Knowingtheimportanceofthecollaborative
relationship,bothwereaskedtoidentifythebiggestbarriertocollaboration.Bothstatedthat
timewasthebiggestbarriertocollaboration(Finkelstein&TheCollegeBoard,2009).Both
alsoagreedontheschoolcounseloractivitiesneededtoimprovestudentoutcomes,butdiffered
toalargeextentonhowmuchtimewasspentontheseactivitiesasopposedtotimespenton
othersupportiveadministrativetasks.Threeareashadthelargestdiscrepancies:clericaltasks
andrecordkeeping,testcoordinator/facilitator,andschedulingtasks(Finkelstein&TheCollege
Board,2009).Principalsviewedthesetasksastakinguplessofcounselorstimethandidthe
schoolcounselors.Whilethesearejustafewofthesurveysfindings,theyraisethequestionas
towhetherornotthesediscrepanciesstillexistsixyearslater.
Howdothesefindingscomparetotheresearchrecentlyconductedbypreservice
counselorsintheM.Ed.inSchoolCounselingProgramatSalemCollege?Afterexaminingthe
transcriptsofthefouradministratorsandtwelveschoolcounselorsatvariousschoollevels,it

ManagingtheK12ComprehensiveSchoolCounselingProgram:7
ConversationswithCounselorsandAdministrators

appearsthatallbutoneoftheschoolcounselorsdescribeshisorherrelationshipwith
administratorsasgreat.Otherdescriptionsincludehelpful,close,interactive,andopen.In
addition,twostatethattheyhaveworkingrelationshipswiththeirprincipals.However,most
indicatethatbothsetsofprofessionalsarebusyand,whileseeingopportunitiestowork
collaborativelytogether,alsoworkindividuallyduetothenatureoftheirjobs.Onlyone
counselorstatedthefollowing,(We)workveryindependently.They(administrators)donot
understandwhatwedo.Fromtheadministratorsperspective,mostcharacterizedtheir
relationshipswiththeirschoolcounselorsasstrongandcollaborative.Onlyoneadministrator
saidthatthetypeofrelationshipformedisreallyuptothecounselor.Asforotherareas
investigated,mostschoolcounselorsandadministratorsfeelcommunicationisimportant.Most
indicatedthattheyalsotrytomeetwitheachotherregularlyeitherformallyorinformally.To
strengthentherelationshipthatexistswithschoolcounselors,administratorsprovidedfour
suggestions:1)Knoweachothersstrengthsandbuildonthem,2)Sharecommongoalsand
workonthemtogetherinthesamedirection,3)Trustandsupporteachother,and4)Keeplines
ofcommunicationopenwhilebeingabletodependoneachother.Comparingtheseresultsto
theformerlymentionedsurvey,itiscleartoseethattheseresultstoalargeextentdiffergreatly.
ChallengesFacingSchoolCounselors

Theschoolcounselingprofessionhasevolvedoverthelast100yearsfromoneorganized
asapositioninschoolswithalistofdutiestobeperformedtooneinwhichK12programsare
practicedasequaltoothereducationalprogramsfoundwithinschools(Gysbers&Stanley,
st
2014).However,inthe21
century,thereisaneconomicallyfragileclimatethatinvariably

changestheissueswithwhichstudentsstruggle.Asaresult,schoolcounselorsmustalsoface

ManagingtheK12ComprehensiveSchoolCounselingProgram:8
ConversationswithCounselorsandAdministrators

andovercomechallengesinstrivingtoprovidethebestdevelopmentalcomprehensiveschool
counselingprogramsthatmeettheneedsofallstudents.Specifically,Dunlop(2013)states,
Schoolcounselorsareonthefrontlineswhenitcomestosupportingstudentsthroughthis
(economicinsecurity)andotherchallengesrangingfromincidentsofbullying,issuesathome,
academicstruggles,depressionandanxiety(p.1).Whathavethepreservicecounselors
discoveredastheyinterviewedcurrentschoolcounselorswithrespecttothechallengestheyare
facing?Resultsindicatethatthemajorityofschoolcounselorsseetimemanagement,whetherto
analyzedata,implementprogramactivities,orhelpstudentsasamajorchallenge.Whilethisis
somewhatsurprisingconsideringschoolcounselorsareexpectedtoorganizeandmanagetime
toimplementaneffectiveschoolcounselingprogram,itisthoroughlyunderstandable
consideringtodaysincreasedachievementstandardsandstudenttocounselorratios(ASCA,
2008,competencyIVB4).Additionalresultsindicatechallengesincludingthefollowing:
empoweringstudents,makingandenforcingchangesthatareagreeabletoeveryone,getting
paperworkdone,andbalancingstudentsneeds.
TheRelationshipBetweenSchoolCounselorsandHumanServiceAgencies

Today,someofthecommonchallengesfacedbystudentsaretheeconomy,violencein
homes,schools,andcommunitiesaswellasteenagesuicide,substanceabuse,andsexualabuse
(Gysbers&Henderson,2012,p.xii).Theseverychallengesarefacedbychildrenand
adolescentseveryday.Thesechallengesinreturnhaveahugeimpactononespersonalsocial,
career,andacademicself.Fromelementaryschoolthroughcollege,todaysstudentsfacean
everexpandinglistofpressures,bothinsideandoutsidetheclassroom(Morris,2014,p.4).
Thesepressuresonlycreateinstabilityandhardships.Thisiswhyitissoimperativethatour

ManagingtheK12ComprehensiveSchoolCounselingProgram:9
ConversationswithCounselorsandAdministrators

society,anditshumanserviceleaders,staytruetotheirobligationsandunderstandthe
importanceofrespondingtothesechallenges.
Luckily,bothhumanservicesandschoolcounselingareapartofthismovement.
Guidanceandcounselingisslowlyreformingfrompositionservicestoamorecomprehensive
programapproach(Gysbers&Henderson,2012,p.xii)aswehavelearnedthroughthis
semester.Acomprehensiveprogramapproachallowsschoolcounselingtobeanintegralpartof
educationandanequalpartnerintheoverallinstructionalprogram,focusingonstudents
academic,career,andpersonalsocialdevelopment(Gysbers&Henderson,2012,p.xii).In
orderforschoolcounselorstoplayastrongroleineducationandbeabletomeetthechallenges
thatsocietyfaces,itisimportantthataprogramisputinplaceandthatrelationshipsare
establishedbetweenhumanserviceagencies.Effectiveandefficientschoolcounseling
programssupporttheabilityoftheschoolcounselorincollaborationwithparents,community
agencies,andotherschoolpersonneltoaddressthechallengesofyouth.Theunderstandingof
thedynamicsofthemanagementofprogramsandpersonnelwithinacomprehensiveschool
counselingprogramisessential(Morris,2014,p.4).Havingacounselingprograminplacethat
hasahealthyrelationshipwithhumanserviceagenciesisimportantandmosteffective.This
relationshiphelpsenhancetheschoolcounselorprogramwhichmeetstheschoolsand
communitysneedsinbeingsuccessful(Gysbers&Henderson,2012,p.xii).
Bothhumanservicemanagementpersonnelandschoolcounselorsarecalledtobe
leaders.Schoolcounselors,asprofessionals,facemanyethicalandlegalcomplications.Noone
schoolcounselorcanexpectthedilemmasthatmayhappendayafterdaysuchasabortion,sexual
abuse,suicide,orbullying.TheASCAhasestablishedethicalstandardsasguidelinesforschool

ManagingtheK12ComprehensiveSchoolCounselingProgram:10
ConversationswithCounselorsandAdministrators

counselorstorefertoinsituationsthatmaybeproblematicortendtocreateethicaldilemmas
(Stone,2009).TheseEthicalStandardsareaguidetohelptheschoolcounselormeettheneeds
ofeachstudent,parent,administrator,andreachdeepintothecommunity.Itisimportantto
alwaysworkwithotherprofessionalsandresourcesinthecommunitytoassistwithstudent
mentalhealthandwellness.Asamandatedreporters,schoolcounselorsoftenworkwithsocial
workersandotherhumanserviceagencies.Throughthesetoughsituationsandethical
dilemmas,weareremindedinSectionDofthe
ASCAEthicalCodeforSchoolCounselors
that
collaborationwithagencies,organizations,andindividualsinthecommunityisexpected
(ASCA,2012).
Aswehavelearnedthroughoutthisgroupproject,schoolcounselorsandhumanserviceagencies
bothvaluethestudentatneedbyprovidingappropriateandprofessionalservices.Inour
interviewswithschoolcounselors,wewereabletoaskabouttheirrelationshipswithhuman
serviceagencies.Wefoundthattheschoolcounselorsweinterviewedworkmostcloselywith
DSS,DHHS,orothercounselingagenciesforstudents.Someexamplesoftheserelationships
whenasked,Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstateincludedthefollowingresponses:
Justaworkingrelationshipandsomethingweareworkingon.Onceayearweinvite
themtotalkduringaPLCtohelpbridgethegapfromschoolstotheiragencies.
OccasionallyDSSdoesnthandlethingsasIwishtheywouldbuttheyhavetogoby
theirbookoflaws,notwhatIthinkmorally.Workcloselywithoutsideagenciesto
helpassistusinstudentsituationsthatmaybeoutofourmeansofhandlingandfinally,
WehaveaverygoodworkingrelationshipwithDHHSandotherprivatetherapistsand

ManagingtheK12ComprehensiveSchoolCounselingProgram:11
ConversationswithCounselorsandAdministrators

agencies.Wecollaborateandcoordinateourserviceswheneverpossible(KatieChilton,
DonyaHeaden,MaryJohnson,&MaryRoycroft,personalcommunications,
MarchApril,2014).Schoolcounselorsworkcollaborativelywithothersincluding
parents,schooladministrators,teachers,studentservicepersonnel,and/oreducators
(ASCA,2012).Whileconsultationisanelementthatschoolcounselorsneedtodowell,
theyalsoneedtorememberthattheyareworkingwithothersandthatcollaborationis
key.
CollaborationbetweenSchoolCounselorsandtheEducationalCommunity

Whetheritisinternalorexternalschoolcounselorsarecalledtobecollaboratorswith
membersoftheeducationalcommunity.Collaborationiswhenschoolcounselorsteamupwith
othereducators,students,andcommunitymemberstohelpwiththeschoolcounselingprogram
insuchawayastocreateacomingtogetherwithgoalsinmind.Managingresourcesis
extendingtheschoolcounselorprogrambeyondwhatjustthecounselorcoulddobybringingin
humanmaterialresourcessuchasparents,students,teachers,administrators,community
members,businesspartners,andtechnology.Resourcemanagementrequiresminimalorno
additionalfundstoaddsupportandredistributesomeofthedutiesoftheschoolcounseling
program(Dahir&Stone,2012,p.390).
Collaborationisoneofthebestwaysforschoolcounselorstohaveaneffectiveprogram.
Schoolcounselorshavealotontheirplatesandcollaborationhelpsschoolcounselorsrealizethat
theycannotdoitalone.Tomeetalltheneedsofstudents,theschoolcounselormustcollaborate
withothers.Collaborationisenteringintoapartnershiporliaisonwithotherindividuals,
groups,ormembersofotherinstitutionswhoshareacommonmissionofstudentssuccessand

ManagingtheK12ComprehensiveSchoolCounselingProgram:12
ConversationswithCounselorsandAdministrators

whoworkwithschoolcounselorstoenhancethepersonal/social,career,andacademicoutcomes
ofeverystudentinschool(Dahir&Stone,2012,p.414).
Duringourinterviews,wewereabletoaskaboutcollaborationandwhetherornotthe
schoolcounselorcollaboratedwithanyoneoranyschoolintheirdistricts.Manyofthe
counselorscollaboratedwithpeopleintheirdistrictsandoftentimeswithotherschoolsintheir
districtstocreateprogramsforstudents.Someofthewaysinwhichtheschoolcounselors
identifiedhowandwithwhomtheycollaboratewithothersincluded:Themediaspecialistvery
often.Weeklyemailsfromthedistrictsupervisortocheckin,andwedoPLC's4timesayear
withtheothercounselorsinourdistrict,Othercounselors,socialworkers,andcentraloffice
staff,andteacherswithinourownbuildingandoccasionallyteachersoutsideofourschool.
Counselorswithinthecountymeettogetherwiththeirgradelevelcounselorsaboutfourtimes
peryearandwealsotalkquiteoftenonthephone,Wetendtomeetonfouroccasionsper
schoolyearandoncebeforethestudentsarriveforthefollowingschoolyear.Allcounselors
withintheschooldistrictareencouragedtoattendandweusuallyhaveaprettygoodturnout,
andAsoftenasIcan!Becauseofourbusyschedule,itisofteneasytofeelisolatedinyour
work.AtKHS,wehavethreeschoolcounselors,1socialworkers,andtwosecretaries.We
haveaoneandahalfhourmeetingweeklytodiscussandplanadministrativetypesofissues.
Wealsomeetonehourweeklyforpeersupervision.Weoftenusethistimetodiscussstudents
thataresignificantlyatriskacademically,sociallyorpersonally.Theschoolcounselorswere
alsoaskediftheycollaboratedwithanyschoolsintheirdistrictsuchasBigBuddiesprograms.
Whilesomedidnothaveanyprogramsorcollaborationswithschools,manywantedtoorsaw
theimportanceofdoingso.Thereisnothingspecificatthistime,butwedoencourageservice

ManagingtheK12ComprehensiveSchoolCounselingProgram:13
ConversationswithCounselorsandAdministrators

learningandhaveverygoodsupportfrommentorsandcommunityleadersthatdesiretowork
withthem.DavieHighmeetsweeklyforanhour.Districtwide,theK12schoolcounselors
trytomeetfourtimesayear.Allleadcounselorsmeeteveryothermonth.Currently,Davie
HighcounselorsareintheprocessofdevelopingaPlanningforCollegebookletwiththeEarly
Collegetohelpstudentsasareferralsource.Thishasneverbeendonebeforethisyear(Katie
Chilton,DonyaHeaden,MaryJohnson,&MaryRoycroft,personalcommunications,
MarchApril2014).
Thisyear,wedidhavecollaborationwiththeEarlyCollege.Wealsowentintoour
middleschoolstoprovideinformationaboutandhelpwithregistrationforhighschool.
Earlycollegespoke,Daviehighspoke,andSTEMspokenotinacompetitiveway,butto
inform.Wealsowentintotheclassroomsandspokewiththestudents.Iworkedwith
th
MocksvilleElem.4
gradeclasstoexploreacollege.Theyhadtoinvestigateand

answer25questionsthattheyarecontinuingtoanswerandputintoabook.Ialsospoke
withthemaboutstartingtothinkaboutcollegeandwhattheywouldliketodoas
elementaryschoolstudents.Myoverallthemewasifyouareahardworkingstudent
now,youwillgrowintothekindofstudentthathastheskillstohandlewhatisneededin
highschoolandthenwillbeabletochoosethecollegeyouwouldliketoattend.Ireally
wantedthemtounderstandtheimportanceofbeginningwithgoodhabitsinelementary
school.Habitsdevelopedearlywillbeapartofthemfortherestoftheirlives(Mary
Roycroft,personalcommunication,April1,2014).
Thesearejustafewexamplesoftheincrediblecollaborationsgoingoninschools,andboth
schoolcounselorsandstudentsarereapingthebenefits.
GysbersandHendersonsApproach

ManagingtheK12ComprehensiveSchoolCounselingProgram:14
ConversationswithCounselorsandAdministrators

Therearefourelementsthatconstituteaguidanceandcounselingprogram:program
content,organizationalframework,resources,anddevelopment,management,andaccountability
(Gysbers&Henderson,2012).Sincetheschoolcounselingprogramisdesignedtoassistall
students,itmustassiststudentswhofaceeverydayissuesandtheprogramcontentmustlookat
theseissues.Fromattendancetocareerchoicetoadeathinthefamily,theschoolcounseling
programmustbereadyforthiskindofcontent.Whenwelookmorecloselyatwhatstudents
mayneed,itisimportantthattheorganizationalframeworkofaschoolcounselingprogramis
necessarytoservestudents.Undertheorganizationalframeworkwecanfindthepurposeof
guidancecurriculum,classroomactivities,schoolwideactivities,individualdevelopment,
studentplanning,responsiveservices,systemsupport,andtimeallocations(Gysbers&
Henderson,2012).Thethirdelementlooksatprogramresourceswhicharepersonnel,financial,
andpolitical.Lastly,thefourthelementlooksatthefivetransitionphasesrequiredforaprogram
whichareasfollows:planning,designing,implementing,evaluating,andenhancing(Gysbers&
Henderson,2012,p.86).
ThroughoutthissemesterwehavehadtheopportunitytolookattheGysbersand
Hendersonapproachtodevelopingandmanagingaguidanceandcounselingprogram.Each
chapterwasbuiltupononeanothertofurtherstrengthentheprocessandfoundationofthe
programdeveloped.Theorganizationalframeworkoftheschoolcounselingprogramishelpful
fornotonlyschoolcounselorstofollowandimplement,butalsohelpfulforstudentsandthe
community.Throughthemanyresources,management,development,andaccountability
features,wewereabletoseewhyhavingacomprehensiveprograminplaceisvital.Inour
interviewswefoundthatwhilemanyschoolcounselorsweregoodattheirjobs,therewasnota

ManagingtheK12ComprehensiveSchoolCounselingProgram:15
ConversationswithCounselorsandAdministrators

programmodelsetinplace.Thisleavesroomforquestioning.Aretheyreachingstudents?Are
theyattainingdata?Aretheybeingevaluatedandifso,how?Dotheypromotegrowthfor
students?Whataretheydoingwiththeirtime?
School/DistrictBasedModelsofCrisisManagement

Morethanoftenthesedays,wehearstoriesonthenewsaboutshootings,bombthreats,
tornadoes,andotheruncontrolledorunexpectedsituationsthathavetakenplacewithinthe
schoolsetting.Thesesituations,amongothers,arewhatcausesaneedforschoolanddistrict
basedmodelsofcrisismanagementtobeputintoplace.Theschoolanddistrictbasedmodels
areverysimilarinstyleanddesignwiththegreatestdifferencebeingthatwiththeschoolbased
modelthecrisisresponseorinterventionteamismadeupofmostlystudentsandstaffofwhom
wouldprovidethemajorityofdirectservicesthatwouldbeneededduringacrisissituation.The
districtbasedmodelusesaninterventionteamthatismadeupofschoolbasedmembers,
membersofthedistrictoffice,andmembersofthecommunitysuchassocialservices,police/fire
departments,andothersasappropriate.Nonetheless,botharedesignedtoserviceacrisis
appropriatelybasedontheleveloftheneedofassistancerequiredatthetime.Moreformally
definedbyMargaretRouse(2013),crisismanagement"istheapplicationofstrategiesdesigned
tohelpanorganizationdealwithasuddenandsignificantnegativeevent"andincludestheactof
responsiveservicesorcrisisinterventionstodoso.Abetterwaytounderstandthetruepurpose
ofaschoolanddistrictbasedmodelofcrisismanagementistodescribetheaspectsinvolvedthat
makeupthemodelandshowhowtheseaspectsareeffective,asdemonstratedinthefollowing
excerpt.

ManagingtheK12ComprehensiveSchoolCounselingProgram:16
ConversationswithCounselorsandAdministrators

"Tobeeffective,aschool'scrisisresponsemodelmustanticipatetheresultsofacrisis
andidentifythewaysitwillaffectindividualsandthecommunity.Thisincludesidentifyingand
preparingforthetypicalreactionsofyoungpeopleofallages.Inaddition,themodelmust
identifyandplanhowtousethebroadrangeofskillsandknowledgerepresentedbythoseonthe
schoolcrisisresponseteam,includingthoseofcollaboratingprofessions,suchasmentalhealth
andjuvenilejustice.Finally,thecrisisresponsemodelmustanticipatethefutureneedsofthe
schoolpopulationanddevelopplanstomeetthoseneeds"
(SchoolCrisisResponseInitiative,
2003).
Ascrisismanagementisconsideredtobeacentralkeycomponentofthecomprehensive
schoolsafetyprogram,itisimperativethateachandeveryschoolhavesometypeofcrisis
managementplaninplace.Havingthisplaninplaceisessentialforseveralreasonswiththe
majorityofthemsurroundingissuessuchashealthormedical,safety,andenvironmental.The
SchoolCounselorResponseInitiative(2003)listsfour
crisiscategories
ofwhichwouldrequire
orbenefitfromapplyingtheuseofaschool/districtbasedmodelofcrisismanagementthe
categoriesinclude:
Deathofastudent,astaffmember,oracommunitymemberwhosedeathaffectsa
significantportionoftheschoolpopulation.
Majorenvironmentalcrisis,suchasafloodorfire.
Situationthatinvolvesathreattothephysicalsafetyofstudents,suchasaschoolbus
accident,evenintheabsenceofinjuries.
Situationthatinvolvesaperceivedthreattotheemotionalwellbeingofstudents,suchas
maybeprecipitatedbyhatecrimegraffitiorrepetitivebombthreats.

ManagingtheK12ComprehensiveSchoolCounselingProgram:17
ConversationswithCounselorsandAdministrators

Theabovelistedcategoriescreatesanoutlineofwhichmanydifferenttypesofcrisisusually
occurunder.Asalmostallcrisisareactualeventsthathappenunexpectedly,itisimportantthat
schools,staff,community,andthedistrictbeawareofits'existence.Therearealsonotrue
exemptionsofwhichlevelofschoolthatcrisiscanoccurin,however,the
type
ofcrisismay
differbasedontheageofthestudent.
Oftheseveralschoolcounselorsinterviewedbythisgroup,itisveryimpressivetosee
howallofthemreporthavingsometypeofschool,county,ordistrictbasedcrisismanagement
planinplace.Forexample,Mrs.Gordon(2014)ofDavieHighSchoolrespondstothe
questioningconcernedwithcrisismanagementmodelsbystatingthat"Thereisacountycrisis
teamandadistrictplanwefollowifthecrisisiswidespread.Withintheschool,therearepeople
whohavebeenidentified(certifiedEMTs)tohelpintimesofcriticalneed.Inourbuilding,we
wouldmeetwiththeleadershipteamandthendecidehowtoapproachacrisisthatisrelatedto
ourimmediateschool,students,orotherneed".Ateveryschoollevelthereisnotonlyjustthe
needforaschool/districtbasedmodelofcrisismanagement,butarequirementsetforthbythe
state.TheNationalAssociationofStateBoardsofEducation(2010)addresses
responseand
managementplans
byreferringtostatute115C105.47(1999)which"requireseachlocalschool
boardtodevelopalocalschooladministrativeunitsafeschoolplantoprovidethateveryschool
issafe,secure,andorderly.Whilecrisismanagement/emergencyresponseplansarenot
explicitlymentioned,theyareimpliedasacomponentforschoolsafetyunderthisstatute"
(NASBE,2010).RecognitionofthisstatuteforthestateofNorthCarolinagoesontobeyet
anothercriticalcomponenttotheimportanceandtheneedforschool/districtbasedmodelsof
crisismanagementtobesecurelyinplacewithintheschoolsystem.However,notallcrisesare

ManagingtheK12ComprehensiveSchoolCounselingProgram:18
ConversationswithCounselorsandAdministrators

explosive,detrimentaltocommunity,orinvolvethewholeschool.Gysbers&Henderson(2012)
addressescrisisinterventionneedsfromtheleveloftheindividualstudentandareoftenviewed
tobemorepersonal.Theystatethat:
"Studentsinpersonalcrisisaredefinedasthosewhoare
injeopardyofendangeringtheirownorothers'healthsafetyand/orwellbeing.Studentsin
suchcrisismaybeforexample:thosewhothreatentocommitsuicide,torunawayfromhome,
ortoengagedin,orareseriouslycontemplatingengagingin,criminalactivity(e.g.,theft,arson,
propertydamage)"
(Gysbers&

Henderson,2012,p.453).

Theseindividual/personaltypesofcrisisarethosethatshouldalsoneverbeoverlooked.
Manytimestheonsetofthesetypeofcrisiscomesfromsituationssuchasbullying,deathofa
familymemberorclosefriend,orracial/ethnicconflict(Gysbers&Henderson,2012).They
oftenleadintonegativeissuesrelatingtothestudents'educational,career,andpersonal/social
developmentthatcouldhaveasmuchasa50/50chanceofresultinginapositiveoutcome.
Specialattentionshouldbepaidtostudentsthatareexperiencingindividualcrisisastheyare
oftentheonesthatmayplayaroleinfuturecrisisthatcouldaffectothersifnotresolvedina
positiveandtimelymanner.
TheAmericanSchoolCounselorAssociation(ASCA)NationalModel(2012)also
discussescrisismanagementintheirsectionof
responseservices
listedasacontentofthe
DeliverySystemwithinthemodel.Thismodelpointsoutthat"Responsiveservicesare
activitiesdesignedtomeetstudentsimmediateneedsandconcerns.Responsiveservicesmay
includecounselinginindividualorsmallgroupsettingsorcrisisresponse"(ASCA,2012).Their
statementsindicatethatschoolcounselorsmustengageinbeingpreparedfortheunexpected,
trainedincrisisinterventions,andbearmedwiththenecessarytoolsandinformationtohandle

ManagingtheK12ComprehensiveSchoolCounselingProgram:19
ConversationswithCounselorsandAdministrators

whatevertypeofcrisisshouldoccur.Keepinginmindthatthereareseveralresources,
guidelines,andtrainingopportunitiesavailabletoassistcounselorswiththebetterormore
appropriateactiontotakewhenhavingtofaceacrisistypeofsituation.Oneofthegreaterand
morecommonguidelinescanbeviewedthroughtheASCANationalModelSchoolCounselor
Competencies(2012),whichdisplaysseveralstandardsthatsupportcrisismanagementandhasa
sectioncompletelydedicatedtoresponseservicesofwhichthecomprehensiveschoolguidance
counselorisresponsiblefor.Someofthesecompetenciesinclude(butarenotlimitedto)the
following:
"II.FOUNDATIONS
Schoolcounselorsshouldpossesstheknowledge,abilities,skillsandattitudesnecessaryto
establishthefoundationsofaschoolcounselingprogramaligningwiththeASCANational
Model.
IIC:Attitudes
Schoolcounselorsdemonstratetheirattitudesandbeliefsthatallstudentsdeserveaccesstoa
comprehensiveprogramthat:
IIC3.Promotesandsupportsacademicachievement,careerplanning
andpersonal/socialdevelopmentforeverystudent"
(ASCA,2012)
"IV.DELIVERY
Schoolcounselorsshouldpossesstheknowledge,abilities,skillsandattitudesnecessaryto
deliveraschoolcounseling programaligningwiththeASCANationalModel.
IVA:Knowledge
Schoolcounselorsshouldarticulateanddemonstrateanunderstandingof:
IVA9.Responsiveservices(counselingandcrisisresponse)including
griefandbereavement"
(ASCA,2012)
"IVB:AbilitiesandSkills
Aneffectiveschoolcounselorisabletoaccomplishmeasurableobjectives
demonstratingthefollowingabilitiesandskills".

(ASCA,2012)
"ResponsiveServices:
IVB3.Providesresponsiveservices

ManagingtheK12ComprehensiveSchoolCounselingProgram:20
ConversationswithCounselorsandAdministrators

IVB3a.Listsanddescribesinterventionsusedinresponsiveservices,
suchasindividual/smallgroupcounselingandcrisisresponse
IVB3b.Understandsappropriateindividualandsmallgroupcounseling
theoriesandtechniquessuchasrationalemotivebehaviortherapy,reality
therapy,cognitivebehavioraltherapy,Adlerian,solutionfocusedbrief
counseling,personcenteredcounselingandfamilysystems
IVB3c.Demonstratesanabilitytoprovidecounselingforstudents
duringtimesoftransition,separation,heightenedstressandcriticalchange
IVB3d.Understandswhatdefinesacrisis,theappropriateresponseand
avarietyofinterventionstrategiestomeettheneedsoftheindividual,
grouporschoolcommunitybefore,duringandaftercrisisresponse
IVB3e.Providesteamleadershiptotheschoolandcommunityinacrisis
IVB3f.Involvesappropriateschoolandcommunityprofessionalsas
wellasthefamilyinacrisissituation
IVB3g.Understandsthenatureofacademic,careerandpersonal/social
counselinginschoolsandthesimilaritiesanddifferencesamongschool
counselingandothertypesofcounseling,suchasmentalhealth,
marriageandfamilyandsubstanceabusecounseling,withinacontinuum
ofcare
IVB3h.Understandstheroleoftheschoolcounselorandtheschool
counselingprogramintheschoolcrisisplan".
(ASCA,2012)
Thesecompetenciesarewhatcreatethefoundationandsupportthatschoolcounselors
mustbeabletodemonstrateasrequired.Theguidelinesprovidedirectstandardsthatshouldbe
metbyschoolcounselorswhenhavingtoassess,support,orintervenewithanytypeofcrisis.
Havingtheskillstobeabletoworksuccessfullywithothersisalsoextremelyimportantfor
counselorsasmanycrisismanagementmodelsrequiretheeffortofteamwork.Acharttitled
The
RolesofCrisisTeamMembers
canbefoundinTable1andgivesabriefdescriptionofthetypes
ofrolesthateachteammembercouldbeassignedto.
Acrisissituationofanymagnitudecouldcausepersonal,social,andemotional
complicationsamongstudentsandstaff.Astheycanbeaffectedinmanyways,andforsomebe
moredetrimentalthanothers,itiscrucialthatfollowupsaredoneafteranytypeofcrisistakes

ManagingtheK12ComprehensiveSchoolCounselingProgram:21
ConversationswithCounselorsandAdministrators

place.Thisresponsibilityisclearlythatofthecomprehensiveguidanceschoolcounseloras
expectedbytheASCANationalModelandtheASCAschoolcounselorcompetenciesaslisted
inthepreviousparagraph.Asearliermentioned,therearemanyresourcesandguidelines
availabletoassistandmeettheneedsofcounselorsandschool/districtbasedmodelsofcrisis
management.Oneofthemorecomprehensiveanddetailedresourcesfoundlistedwiththe
NationalAssociationofSchoolPsychologists(NASP).TheNASPwebsiteoffersanabundance
ofoutstandingresourcessuchas
PREPaRE
whichisa
SchoolCrisisPreventionandIntervention
TrainingCurriculum
.Thisparticularcurriculumwasdeveloped"aspartofNASPs
decadelongleadershipinprovidingevidencebasedresourcesandconsultationrelatedtoschool
crisispreventionandresponse",andincludesatrainingprogramwhichis"idealforschools
committedtoimprovingandstrengtheningtheirschoolsafetyandcrisismanagementplansand
emergencyresponse"(NASP,2014).Additionalresourcesdesignedtohelpcreateandprepare
crisismanagementplansarelocatedinAppendixA.Therearealsoamultitudeofwebsitesand
bookstohelpguideschoolsandtrainstudents/staffonhowtoparticipatewithinacrisisresponse
orinterventionteam.Asthereisnowayforschoolpersonneltofullypreventacrisisfrom
occurring,theycanhowever,useaschoolordistrictbasedmodelofcrisismanagementtohelp
control
thesituationbyprovidinganorganizedandstructuredroutinetohelpensurethesafetyof
allstudentsandstaff.
Conclusion

Inconclusionofthisresearchproject,thisgrouplearnedvaluableinformationthatwill
greatlycontributetothesuccessofbecominganeffectiveandproactive,comprehensive
guidanceschoolcounselor.Theresearchinvolvedansweredmanyquestionsfromthedifferent

ManagingtheK12ComprehensiveSchoolCounselingProgram:22
ConversationswithCounselorsandAdministrators

perspectivesofschoolcounselorsandschooladministrators.Itbroughttogetheracombination
ofrealitytotheEDUC665courserelatedinformationandlecturespresentedbyDr.
SourbeerMorris.Thetopicscoveredwithinthispaperinclude:theschoolcounselor'srolein
managingthecomprehensiveK12schoolcounselingprogram,thepartnershipbetweenschool
counselorsandadministrators,thechallengesfacingschoolcounselorsatallthreeschoollevels
withtheregardtothemanagementofacomprehensiveschoolcounselingprogram,theschool
counselorsrelationshipwithhumanserviceagenciesatallthreelevels,identifyingotherinternal
andexternalcollaborationsbetweencounselorsandmembersoftheeducationalcommunity,and
toidentifyschool/districtbasedmodelsofcrisismanagement.Eachareaofthisresearchpaper
addressedthetopicnoted,providedsupportedevidence,andincorporatedaconnectionwiththe
ASCANationalModel,theASCASchoolCounselorCompetencies,andGysbers&Henderson's
versionoftheschoolguidanceandcounselingprogram.Asvitalinformationwasuncoveredand
revealedfromtheindepthresearchconducted,thisgroupembracedtheopportunitytoshare
thoughtsandemotionsrelatedtohoweachofuscouldapplywhatwaslearnedinourfuture
careerasschoolcounselors.Thisinformationpresentedthatofahugeimpactonhowtheactions
ofschoolcounselors(andlackofthem)couldcruciallyeffectpromotingtheoverall,wellbeing
ofstudents,staff,membersofthecommunity,andstakeholders.Tounderstandtheeffectsof
ManagingtheK
12
ComprehensiveSchoolCounselingProgram:Conversationswith
Elementary,Middle,andSecondarySchoolCounselorsandAdministrators
,onemustrealizethat
thetrainingandchangesinvolvedarethosethatareconsistent,ongoing,andsocietyrelated.
Therefore,tohelpensuresuccess,itisuptothecomprehensiveschoolguidancecounselortobe

ManagingtheK12ComprehensiveSchoolCounselingProgram:23
ConversationswithCounselorsandAdministrators

readyandpreparedtoevolvealongwithitandthisresearchassignmentmovesusonestep
closer.

References

AmericanSchoolCounselorAssociation.(2008).Schoolcounselorcompetencies.Alexandria,
VA:Author.Retrievedfrom http://www.salem.learninghouse.com/file.php/38/School_
Competencies.ASCA.pdf

AmericanSchoolCounselorAssociation.(2012).
ASCAnationalmodel:Aframeworkfor
rd
school counselingprograms
(3
ed.).Alexandria,VA:Author.

AmericanSchoolCounselorAssociation.(2013).
Appropriateactivitiesofschoolcounselors.
Alexandria,VA:Author.

AmericanSchoolCounselorAssociation.(2014).Schoolcounselorprincipalrelationship.
Retrievedfrom
http://www.schoolcounselor.org

ManagingtheK12ComprehensiveSchoolCounselingProgram:24
ConversationswithCounselorsandAdministrators

nd
Dahir,C.A.,&Stone,C.B.(2012).
Thetransformedschoolcounselor
(2
ed.).Belmont,CA:

Brooks/Cole,CengageLearning.

Dunlop,T.(2013,July22).InterviewwithMindyWillard:ASCAs2013nationalschool
counseloroftheyear[Weblogpost].Retrievedfromhttp://www.learningfirst.org
/interviewmindywillardascas2013nationalschoolcounseloryear

Finkelstein,D.,&TheCollegeBoard.(2009).
Acloserlookattheprincipalcounselor
relationship:Asurveyofprincipalsandcounselors.
Retrievedfrom
http://www.schoolcounselor.org/asca/media/asca/home/CloserLook.pdf

Graham,M.A.,Desmond,K.J.,&Zinsser,E.(2011).Statemandatedprincipalstrainingdoes
itmakeadifference?AnexaminationofprincipalsperceptionsoftheAmericanSchool
CounselorsAssociation(ASCA)nationalmodel,statespecificmodelsof school
counselingandtherolesoftheschoolcounselor
.JournalofCounselorPreparationand
Supervision,
3(2),95109.

Gysbers,N.C.&Henderson,P.(2012).
Developing&managingyourschoolguidance&

counselingprogram(5th
ed.)
.Alexandria, VA:AmericanCounselingAssociation.

Gysbers,N.C.,&Stanley,B.(2014).Frompositiontoprogram.ASCASchoolCounselor,
51(3),2237.

ManagingtheK12ComprehensiveSchoolCounselingProgram:25
ConversationswithCounselorsandAdministrators

Morris,A.S.(2013).
Lecture9:Creatingsafe,supportive,andrespectfulschoolsforall
students

[PDF].RetrievedfromLectureNotesOnlineWebsite:

http://salem19.learninghouse.com/mod/resource/view.php?id=4907

Morris,A.S.(2014).
Lecture4:PlanningPart3
[PDF].RetrievedfromLectureNotesOnline
Website:RetrievedfromLectureNotesOnlineWebsite:
http://salem.learninghouse.com/pluginfile.php/4363/mod_resource/content/3/Lecture%20
13_1402.pdf

NationalAssociationofSchoolPsychologists(NASP).(2014).PREPaRE:Schoolcrisis
preventionandinterventiontraining curriculum.Retrievedfromwebsite:
http://www.nasponline.org/prepare/

NationalAssociationofStateBoardsofEducation(NASBE).(2010).
Stateschoolhealth
policy database.
Retrievedfromwebsite:
http://www.nasbe.org/healthy_schools/hs/bytopics.php?topicid=3140
.

Rouse,M.(2013).
CrisisManagement
.Retrievedfromwebsite:
http://whatis.techtarget.com/definition/crisismanagement
.

SchoolCrisisResponseInitiative.(2003).Retrievedfromwebsite:
http://www.ovc.gov/publications/bulletins/schoolcrisis/pg3.html
.

ManagingtheK12ComprehensiveSchoolCounselingProgram:26
ConversationswithCounselorsandAdministrators

nd
Stone,C.(2009).
Schoolcounselingprinciples:Ethicsandlaw
(2
ed.).Alexandria,VA:

Author.

RolesofCrisisTeamMembers
Table1
Titles
CrisisTeam
Chair
Assistant
Chair
Coordinator
of
Counseling

Staff
Notification
Coordinator
Communica
tions
Coordinator
Media
Coordinator

Roles
Convenesscheduledandemergencyteammeetings,overseesbothbroad
andspecificteamfunctions,ensuresthattherequiredresourcesare
availabletoeachteammemberforassignedduties,andcommunicateswith
thedistrictlevelteam.Isoftenanadministratorordesignee.
Assiststhecrisisteamchairwithallfunctionsandsubstitutesforthechair
inthechair'sabsence.
Developsmechanismsforongoingtrainingofcrisisteammembersand
otherschoolstaffandidentifiesandestablishesliaisonswithcommunity
resourcesforstaffandstudentcounseling.Atthetimeofacrisis,
determinestheextentofcounselingservicesneeded,mobilizescommunity
resources,andoverseesthementalhealthservicesprovidedtostudents.
Musthaveappropriatecounselingandmentalhealthskillsandexperience.
Establishes,coordinates,andinitiatesthetelephonetreewhenschoolisnot
insessiontocontactthecrisisteamandgeneralschoolstaff,including
itinerant,parttime,andparaprofessionalstaff.Alsoestablishesaplanto
rapidlydisseminaterelevantinformationtoallstaffduringregularschool
hours.
Conductsalldirectinhousecommunications,screensincomingcalls,and
maintainsalogoftelephonecallsrelatedtothecrisisevent.Helpsthestaff
notificationcoordinatordevelopanotificationprotocolforacrisisevent
thatoccursduringtheschoolday.
Contactsthemediapreparesstatementstodisseminatetostaff,students,
parents,andthecommunityandmaintainsongoingcontactwithpolice,
emergencyservices,hospitalrepresentatives,andthedistrictofficetokeep
informationcurrent.Handlesallmediarequestsforinformationand

ManagingtheK12ComprehensiveSchoolCounselingProgram:27
ConversationswithCounselorsandAdministrators

respondsaftercoordinatingaresponsewiththemediacoordinatorforthe
districtlevelteam.
Incollaborationwithlocalpoliceandfiredepartments,developsand
implementsplansforcrowdmanagementandmovementduringcrises,
includinganyrequiredevacuationplansandsecuritymeasures.Crowd
Crowd
managementplansmustanticipatemanyscenarios,includingtheneedto
Managemen
cordonoffareastopreservephysicalevidenceortomanageincreased
t
vehicularandpedestriantraffic.Becauseofthepossibilityofactualthreats
Coordinator
tothephysicalsafetyofstudents,crowdmanagementplansmustprovide
forsafeandorganizedmovementofstudentsinawaythatminimizesthe
riskofharmtothemundervariousthreats,suchassniperfire.

(SchoolCrisisResponseInitiative,2003)

ManagingtheK12ComprehensiveSchoolCounselingProgram:28
ConversationswithCounselorsandAdministrators

AppendixA:AdditionalResourcesonCrisisManagement
Books:
Brock,S.E.,&Sandoval,J.(2001).
Preparingforcrisesintheschoolsamanualforbuildings
schoolscrisisresponseteams
(2nded.).NewYorkToronto:J.Wiley.
Heath,M.A.,&Sheen,D.(2005).
Schoolbasedcrisisintervention:preparingallpersonnelto
assist
.NewYork:GuilfordPress.
Johnson,K.(2000).
Schoolcrisismanagement:ahandsonguidetotrainingcrisisresponse
teams
(2nded.).Alameda,CA:HunterHouse.
Petersen,S.,&Straub,R.L.(1992).
Schoolcrisissurvivalguide:managementtechniquesand
materialsforcounselorsand administrators
.WestNyack,N.Y.:CenterforApplied
ResearchinEducation.
Sharp,H.M.(2006).
Whenaschoolcrisisoccurs:whatparentsandstakeholderswanttoknow
.
Lanham,Md.:Rowman&LittlefieldEducation.
Websites:
DepartmentofPublicInstruction(DPI).Website:http://www.dpi.state.nc.us/schoolsafety/
resources/crisis/
EnvironmentalResourceCouncil
Solutionsforsocialandphysicalenvironment
.Website:
http://envrc.org/school
crisismanagement.htm?gclid=CPvY68jgn74CFbTm7AodMlAAbw
NationalAssociationofSchoolPsychologists(NASP).
PublicPolicyInstitute
.Website:
http://www.nasponline.org/.
NationalAssociationofStateBoardsofEducation(NASBE).CenterforSafeandHealthy
Schools.Website:http://www.nasbe.org/.
NorthCarolinaDepartmentofPublicSafety(NCDPS).NorthCarolinaCenterforSaferSchools.
Website:https://www.ncdps.gov/div/JJ/CenterForSaferSchoolsReport2013web.pdf.
OrganizedTeaching.com.Website:
http://organizedteaching.com/the_organized_teacher/crisis_management.html.
U.S.DepartmentofEducation.
PracticalInformationoncrisisplanningAguideforschools
andcommunities.
Website: http://rems.ed.gov/docs/PracticalInformationonCrisisPlanning.pdf.

ManagingtheK12ComprehensiveSchoolCounselingProgram:29
ConversationswithCounselorsandAdministrators

AppendixBInterviewTranscripts

Transcripts
KatieChilton
QuestionsforInterviewsSchoolCounselors
Mrs.CrockettSchoolCounseloronApril8,2014@9:15am
DobsonElementarySchoolDobson,NC

1)
DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?

Whatevertheschoolneeds,classroomguidance,andASCA.

2)
Whoandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?

Themediaspecialistveryoften.Weeklyemailsfromthedistrictsupervisortocheckin,andwe
doPLC's4timesayearwiththeothercounselorsinourdistrict.

3)
DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?

WedoCUBgroupwhichstandsforCaring,Understanding,Buddywhichisagreatmentoring
group.AnothergroupisMissionBeautifulforyounggirls.

4)
Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?Lunchduty,testing,beingnurseorsecretary
a.
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Beingachildadvocate!

ManagingtheK12ComprehensiveSchoolCounselingProgram:30
ConversationswithCounselorsandAdministrators

5)
Howdoyoujuggleallofyourprogrammanagementduties?

Trytoalwaysprioritizeandorganize.

6)
Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?

TheCounty,parents,Principal,ethicalguidelines,evaluations,andevidenceareallpartofmy
accountabilitysystem.

7)
Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
a.
Ifso,whataretherequirementsforstudentstodoso?

Mentoring,MissionBeautiful,studentcouncil,charactereducation,andstudentofthemonth.

8)
Pleasedescribethepartnershipyouhavewiththeschooladministrators.

TherelationshipwiththePrincipalneedstoalwaysbeaworkingrelationshipbecauseyouwill
needtobepartofparentconferencesforinstanceandtheadministratorneedstoseeyouasa
valuableasset.

9)
Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,andenhancement).

Time!Nothavinganyhelporanassistant.ItisgoodtomanageyourresourcesIworkwiththe
localhighschoolintheareaandwehavethemcomeonFriday'sandhelptutorwiththestudents
andhelpoutteachersorstaff.

10)Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.

Justaworkingrelationshipandsomethingweareworkingon.Onceayearweinvitethemto
talkduringaPLCtohelpbridgethegapfromschoolstotheiragencies.

11)WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,whatabouta
coworker[schoolcounselororteacher]crisis?)

ManagingtheK12ComprehensiveSchoolCounselingProgram:31
ConversationswithCounselorsandAdministrators

Callmobilecrisis.Iamtrainedtorestrainifneeded,andouradministratorsareincharge.

12)Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?

Givenfreedomtomaketheprogrammyown.Icanthenbecreativeandmettheneedsof
studentsaswellasassesstheneedsofstudents.

13)Doyoucollaboratewiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBigBuddies,
etc.)

Yes.Seeabove.

QuestionsforInterviewsSchoolCounselors
Mrs.HawksSchoolCounseloronApril14,2014Rescheduledandinterviewdonethrough
emailduetobreakingmyankle
CentralMiddleSchoolDobson,NC

1)
DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?

AmericanSchoolCounselorAssociationisthebestmodelmostofuscounselorswouldchoose.
Honestlythereisnotenoughtimetofocusonwhetherornotyouhaveamodel.Youjustdowhat
yougottodo.

2)
Whoandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?

Othercounselors,socialworkers,andcentralofficestaff,andteacherswithinourownbuilding
andoccasionallyteachersoutsideofourschool.Counselorswithinthecountymeettogetherwith
theirgradelevelcounselorsabout4timesperyearandwealsotalkquiteoftenonthephone.

3)
DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?

Wehavetutoringdonebytheclassroomteachersbeforeorafterschool,thenwehavehired
retiredteacherstobetutorsduringthedayinamathorreadingclass,andthenwehaveaclass
calledReadingIntervention.

4)
Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
a.
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?

ManagingtheK12ComprehensiveSchoolCounselingProgram:32
ConversationswithCounselorsandAdministrators

Mostimportantaretakingcareofstudentsemotionalneeds.Alsotocheckingontheiracademic
andsocialneedsandbeingsuretheirphysicalneedsaremeantathome(food,shelter,clothing,
heat,etc)
a.Iassistincoveringthefrontofficeoccasionally,ifthenurseisnotpresentImighttakea
temperatureorgiveabandaid,Iassistwithtesting,filloutahomelessreport,Idoasafetyduty
whereIstandandmonitoranareaeachmorning.Someofthesemayormaynotbeconsidered
noncounseling.

5)
Howdoyoujuggleallofyourprogrammanagementduties?

Itrytodoeverythingasitcomestomeasmuchaspossible.Forexample,somecounselorslike
tomakeappointmentswithstudentsthatcomeupandrequesttotalk,butIfeelthisaddsastepof
workformeofhavingtolookuptheirscheduleandcallforthemlater,soItakethemasthey
comeuptotheofficeandaskformeifIcan.ThejobissobusysotherearetimeswhereImay
havetakensomethinghomeorstayedabitlatetoworkonsomething.Butthesmartestthingto
keepyoumentallywellistonotdothetakingstuffhomeorstayinglate.Trytogetoutthedoor
atthetimeyouaresupposetoooryourjobwilltrapyou.

6)
Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?

Thestatedecidedtostartanevaluationtool/system.

7)
Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
a.
Ifso,whataretherequirementsforstudentstodoso?

Clubs,studentcouncil,drugtaskforce,SADD,FCS,flexgroupswhichareclubs.A.)the
studentcouncilisbyelection.Alsothestudentsshouldbegoodleaders,goodexamples,good
character.

8)
Pleasedescribethepartnershipyouhavewiththeschooladministrators.

Iamabletodiscussstudentconcernswiththemandseekhelporadvicefromthem.Theyalso
looktomeforadvisetheminmakingdecisionsaboutstudents.

9)
Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,andenhancement).

Notimetodevelopaformalplan.Youjustdoit.

10)Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.

ManagingtheK12ComprehensiveSchoolCounselingProgram:33
ConversationswithCounselorsandAdministrators

OccasionallyDSSdoesnthandlethingsasIwishtheywouldbuttheyhavetogobytheirbook
oflaws,notwhatIthinkmorally.

11)WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,whatabouta
coworker[schoolcounselororteacher]crisis?)

MobileCrisisfortimeswhenastudentissuicidal.LockDownproceduresandcooperationfor
SheriffDepartmentwhenthereisathreatoncampus.Also,anemergencyresponseteamofstaff
withintheschoolbuilding.

12)Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?

Iseemystudentsatthetimetheyrequesttoseeme.IjusttrytodropwhatIamdoingatthetime
becausetheissueisimportanttothestudentatthetimeandifitgoesunresolveditaffectstheir
schoolworkandotherpartsoftheirlife.Idoalsodocharacteredintheclassroomsomeand
manymiddleschoolcounselorsdonotdothis.

13)Doyoucollaboratewiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBigBuddies,
etc.)

Wewillsendreferralstonewmagnetschool.Weprovideinternshipopportunitiesforhigh
schoolstudentsaswellassomeoccasionalseniorprojecthelp.

QuestionsforInterviewsSchoolCounselors
Mr.CarpenterSchoolCounseloronApril8,2014@2:15
SurryCentralHighSchoolDobson,NC

1)
DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?

Idomyownthing.Thefastestmostefficientwaytogetthingsdone.

2)
Whoandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?

Meetonceamonth.

3)
DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?

ManagingtheK12ComprehensiveSchoolCounselingProgram:34
ConversationswithCounselorsandAdministrators

No.

4)
Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?Dependsonwhoitisimportantto.Itisallsubjective.Thereis
enrollment,schedules,registration,collegeboard,counseling,scholarships,testing,etc.
a.Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Again,dependsonwhoitisimportantto.

5)
Howdoyoujuggleallofyourprogrammanagementduties?

Youdothemandlearnwhatcanbedonenoworwhatcanbetomorrow.Throughexperience.
Managingeverythingisthehardestthingforaschoolcounselor.

6)
Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?

EvaluationsfromPrincipals.Thereisanewevaluationthisyear.

7)
Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
a.
Ifso,whataretherequirementsforstudentstodoso?
Studentcouncil,clubs,athletics,volunteerwork.

8)
Pleasedescribethepartnershipyouhavewiththeschooladministrators.

Workveryindependently.Theydonotunderstandwhatwedo.Theyoftentimesletusgofree
becausetheydonotknowwhatwearedoinganyways.Theyarealwaysbusytoo.

9)
Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,andenhancement).

IviewthechallengesIfacewiththedifferencebetweeneducatorsviewingsuccessand
counselors.Forteacherstheybelievestudentsuccessisteaching.Ibelieveasacounselorthat
thestudentsaresuccessfulwhentheylearnanddothingsontheirown.Alesshandson
approach.Choice.IgettiredofpeoplethinkingIamsupposedtoguideandholdeveryone's
hand.Igivethemtheresourcesandchoicesitisuptothemtofollowthrough.

10)Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.

SchoolSocialWorker

ManagingtheK12ComprehensiveSchoolCounselingProgram:35
ConversationswithCounselorsandAdministrators

11)WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,whatabouta
coworker[schoolcounselororteacher]crisis?)

CrisisUnit
SocialServices

12)Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?

Trytohaveabalanceofacounselingandguidanceoffice.

13)Doyoucollaboratewiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBigBuddies,
etc.)

No.

QuestionsforInterviewswithAdministrators
Mrs.HodgesPrincipalonApril8,2014at3:30
SurryCentralHighSchoolDobson,NC

1)Pleasecharacterizethepartnershipyouhavewithyourschoolcounselor(s).

Dependsonthem.Theyaremyfirstresourcewhenstudentsareatrisk.

2)Whataspectsofcommunicationenhanceand/orhindertheestablishmentofastrong
Principalcounselorrelationship?

Differencesinpersonality.Reactivevs.Proactive.Ourdifferentapproachesandhowweare
taughttohandlesituationsisdifferent.

3)Doyouhaveregularlyscheduledtimestomeetwithyourschoolcounselor?Please
elaborateonwhatgenerallytakesplaceatthesemeetings.

No,butIwouldliketo.Ihavemetthemaboutstudents,graduation,orifanythingisimportantI
makesureoneofthemispresent.

4)Whattypesofinformationdoyoufeelcounselorsneedtosharewithadministratorsinorder
tohelppromotethesuccessofallstudents?

ManagingtheK12ComprehensiveSchoolCounselingProgram:36
ConversationswithCounselorsandAdministrators

Iwanttoknowaboutstudentssuccessintheclassroomsespeciallyseniorswhoareatrisk.I
wantthemtobealiaisonwithgrades.

5)Pleasedescribethewaysinwhichyouworkcollaborativelywithyourschoolcounselor(s)to
promotehigherlevelsofstudentsuccess.

Makingsuretheyareinvolvedwiththedaytodayoperationsoftheschool.Themissionand
purposeoftheschool.

6)Pleasedescribethedutiesyourschoolcounselor(s)has/havethroughouttheschoolyear.

Scheduling,updatingtranscripts,excludingcrisis.

7)Onadailybasis,excludingcrises,etcwhatwouldyousayisthemostimportantroleyour
schoolcounselor(s)has/haveinyourschool?

Advising,careerandcollege,thefutureforstudents,providingopportunitiesforstudents,and
resources.

8)Doyouexpectyourschoolcounselortoparticipateinproblemsolvingand
decisionmakingontheleadershipteam?

Absolutely,theschoolimprovementteamisabigone.Theyneedtobeinvolvedbecauseitall
comesbacktothemanyways.Iwantthemtobethere.

9)Howdoyouprovideregularfeedbacktoyourschoolcounseloronhis/herinputin
decisionmakingthatimpactsschoolgoalsandinitiatives?

Communication!

10)Whataresomewaysthatprincipalsandschoolcounselorsestablishstrongerandmore
engagingrelationshipsthatarebuiltonmutualtrust?

Havingcommongoalsandunderstandingthem.Alwaysworkingtowardsthesamedirection.

DonyaHeadon
QuestionsforInterviewsSchoolCounselors
ElementarySchoolCounselor:ChristinaWeston

ManagingtheK12ComprehensiveSchoolCounselingProgram:37
ConversationswithCounselorsandAdministrators

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?
No,notreally,butwetrytogobythestandardsthataresetbytheASCA.

Howandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
Wemeetonceeveryquarter.

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?
Yes,wedohavetutoringbutit'snotofferedthroughstudentpeers,it'sofferedbyteachers.The
teachersconducttutoringduringclasstimewithstudentsonanindividualbasiswhile
independentlearningisgoingon.

Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Talkingwithparentsandhelpingtoeasethetransitionofnewstudentswhohavenotattended
schoolbefore.

Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Yes,Ihelpwithlunches,assistwithcarduty,andoftenassistteacherswhomayneed
helpinoneoftheirclasseswhentheirteacher'saideisabsent.

Howdoyoujuggleallofyourprogrammanagementduties?
Iusuallytrytofindsometimebytakingmaybeanhourortwofortwotothreedaysoutofthe
weektotrytogetthatstuffcompleted.

Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?
Feedbackandevaluationsreceivedfromprincipalsandduringcounselingmeetings.

Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
Sometimesintheclassroomsteacherswillrotatestudentstoleadinspecificactivitiesforthat
daysuchaslunchlineleaderandcleanupleader.
Ifso,whataretherequirementsforstudentstodoso?
Justshowup.Teachersusuallyassigntheminanorder.

Pleasedescribethepartnershipyouhavewiththeschooladministrators.
Everyonehelpseachotherbutrealizesthatweallstillhaveourindividualjobstodo.

Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).
Gettingpaperworkdoneandtryingtobalancestudentandteachertostudentneeds.

ManagingtheK12ComprehensiveSchoolCounselingProgram:38
ConversationswithCounselorsandAdministrators

Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.
Ihavenothadtoworkwithanyofthehumanserviceagenciesotherthanthesocialworkerhere
atschool.

WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,what
aboutacoworker[schoolcounselororteacher]crisis?)
Relyoncommunityservicesforthemallsuchas911,socialservices,andsoon.

Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?
Wehaveourownoutdoorgardeninwhichstudentsplan,plant,andtastethefruitoftheirlabor.

Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBig
Buddies,etc.)
Notatthecurrenttime.

QuestionsforInterviewsSchoolCounselors
MiddleSchoolCounselor:CharlaMartin

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?
Weprettymuchsticktousingtheessentialstandardsastheyhaveworkedwellforushere.

Whenandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
Wetendtomeetonfouroccasionsperschoolyearandoncebeforethestudentsarriveforthe
followingschoolyear.Allcounselorswithintheschooldistrictareencouragedtoattendandwe
usuallyhaveaprettygoodturnout.

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?
Ourtutoringisofferedbytheteacherstwiceaweekonspecificdays.Somearedoneinthe
morningbeforeschool,somearedoneintheafternoonafterschool,andsomearedoneduring
lunchgivingbusriderstheopportunitytousetheprogramtoo.

Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
ThemostimportantresponsibilitythatIhaveasacounselor,sofarseemstosurroundthingsthat
involvebullying,behaviorissues,andmakingsurethatstudentshavelunch.
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Yea,I'malwaysoncafeteriadutyandspendquitesometimeindetention.

Howdoyoujuggleallofyourprogrammanagementduties?

ManagingtheK12ComprehensiveSchoolCounselingProgram:39
ConversationswithCounselorsandAdministrators

Itrytogobyacalendarbutthatdoesn'tworkwellformesoIstartedcominginalittleearlyand
stayingalittlelatetogetthingsdone.

Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?
Attheendoftheyearwecomparethestandardsthatwerereachedwiththoseofthestatetosee
whatchangesmayneedtobemadenextyear.

Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
Wehavethingssuchasstudentcouncilandafewsmallgroupswherestudentsmaybe
consideredasbeingleaders.
Ifso,whataretherequirementsforstudentstodoso?
Therearenospecificrequirementsotherthanshowinganinteresttoparticipate.

Pleasedescribethepartnershipyouhavewiththeschooladministrators.
WeallworkwellasateamhereandenjoyparticipatinginschoolfunctionslikeRally'sand
Tailgatepicnics.

Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement.
Thebiggestchallengeishavingthetimetoimplementtheprogramandhavingstudentstobe
madeavailabletopresentitto.

Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.
Weworkcloselywithoutsideagenciestohelpassistusinstudentsituationsthatmaybeoutof
ourmeansofhandling.

WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,what
aboutacoworker[schoolcounselororteacher]crisis?)
Weutilizeanemergencyplanandtakeclassesperiodicallyonhowtohandleacrisis.

Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?
Justthatwevalueourstudents,staff,andcommunityandthatwearestrivingtocreatebetter
students.

Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBig
Buddies,etc.)
Yes,wetrytoputtogetherresourcefulactivitiessuchasgardeningandotherthingsthatwecan
doputasideinameansofcollaborationandgivingbacktothecommunity.

ManagingtheK12ComprehensiveSchoolCounselingProgram:40
ConversationswithCounselorsandAdministrators

QuestionsforInterviewsSchoolCounselors
HighSchoolCounselor:SamanthaSeligman

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?
No.TheASCAservesasavaluableguideline,butweoftendon'thavetimetoreviewitindetail
tobeabletoapplyitonaregularday.Sometimesyoujusthavetogowithwhatyouknow.

Whenandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
Wehavescheduledmeetingswherewediscussupdatesandchangesthathavehappened.

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?
Theteachershereprovidetutoringbeforeandafterclassesandonspecificdaysforstudentsthat
needit.Theteachersmaysometimesassignastudentthat'smakingreallygoodgradestohelp
anotherstudentbutit'snotanythingformal.

Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Helpingstudentswithcollegepreparations,careerassessments,andclassscheduling.
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Testing,lunchduty,testing,andcoachingthegirlsbaseballteam.

Howdoyoujuggleallofyourprogrammanagementduties?
Throughtheuseoftimemanagement.Iusethecalendarmethodandincorporatedowntime
dailywhichallowsmetogetsomepaperworkdoneeveryday,unlessastudentcomesinwitha
serioussituationorneedthatmustbeheardatthatparticulartime.

Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?
UsuallyattheendofeachsemesterIreviewstudentgrades,statistics,detention/suspensionrate,
andstufflikethattohelpmerealizeifprogramsarebeingusedorworking.

Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
Yes,severalofourstudentclubs,events,andinschoolcommunityprogramsarerunbystudents.
Ifso,whataretherequirementsforstudentstodoso?
Inordertoparticipateintheseprograms,mostbutnotall,requirethatstudentsgrades
arepassingandthattheyhavenodisciplinaryrecord,andthatit'ssomethingthatthey
reallywanttodoornot.

Pleasedescribethepartnershipyouhavewiththeschooladministrators.

ManagingtheK12ComprehensiveSchoolCounselingProgram:41
ConversationswithCounselorsandAdministrators

Ihaveagreatpartnershipwithschooladministratorsandtrytosupporttheminanyway
possible.

Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement.
Makingthechangesyoumakestickandagreeablebyeveryone.

Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.
Wehaveagreatrelationshipandplayanactivepartoftheschool'smission.

WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,what
aboutacoworker[schoolcounselororteacher]crisis?)
Wehaveteamsofteachersandstaffthatareoncallandrotatetheresponsibilityofhandling
unexpectedcrisisandforcontactingthenecessaryauthorities.Individualcrisisareusually
handledbetweenthepeopleinvolvedand/orintervenedbthecounselor.Crisisthatoccurwith
coworkersareusuallysenttotheprincipal'soffice.

Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?
TheAshtonFund.StudentsputtogethertheAshtonfundtohelpstudentsgotoschoolandtravel
afterAshton,(a2006graduateofWGHS)passedawayfromarareformofcancerin2010atthe
ageof20.

Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBig
Buddies,etc.)
Thereisnothingspecificatthistime,butwedoencourageservicelearningandhaveverygood
supportfrommentorsandcommunityleadersthatdesiretoworkwiththem.

QuestionsforInterviewwithAdministrator

Administrator:BarbaraEden
1)Pleasecharacterizethepartnershipyouhavewithyourschoolcounselor.
ShestaysprettybusyandsodoI,butwhenweneedtoworkonsomethingtogether,itusually
worksout
successfully.

2)Whataspectsofcommunicationenhanceand/orhindertheestablishmentofastrong
principalcounselorrelationship?

ManagingtheK12ComprehensiveSchoolCounselingProgram:42
ConversationswithCounselorsandAdministrators

Lackofit.Wedon'tgettomeettotalkoftenbutwedocommunicatealmostdailyvia
interofficemailoremail.

3)Doyouhaveregularlyscheduledtimestomeetwithyourschoolcounselor?Pleaseelaborate
onwhatgenerallytakesplaceatthesemeetings.
Yes,butaspartofourmonthlystaffmeetingswherewediscusswhat'sgoingonandfuture
plans.

4)Whattypesofinformationdoyoufeelcounselorsneedtosharewithadministratorsinorder
tohelppromotethesuccessofallstudents?
Theyneedtosharewithmethethingsthatareworking,thethingsthatarenot,andanytypeof
changesthatareneededtobemade.

5)Pleasedescribethewaysinwhichyouworkcollaborativelywithyourschoolcounselor(s)to
promotehigherlevelsofstudentsuccess.
Support.Isupporthereffortsbyseeingtoitthatshehasthesuppliesandthingsthatsheneedsto
dowhatshehastodo.

6)Pleasedescribethedutiesyourschoolcounselor(s)has/havethroughouttheschoolyear.
Workwithstudentsscheduleandmakethemcareerandcollegeready.Createsmallcounseling
groups,lunchduty,bus/carriderduty,andtesting.

7)Onadailybasis,excludingcrises,etcwhatwouldyousayisthemostimportantroleyour
schoolcounselor(s)has/haveinyourschool?
Testing,testing,andtesting.

8)Doyouexpectyourschoolcounselortoparticipateinproblemsolvinganddecisionmaking
ontheleadershipteam?Ifso,pleaseelaborateontherolestheyfulfillineach.
Yes.Theyserveasthe
middle
personandnavigatesorintervenesintothesituation.

9)Howdoyouprovideregularfeedbacktoyourschoolcounseloronhis/herinputin
decisionmakingthatimpactsschoolgoalsandinitiatives?
Icongratulatethemandshowthemthescores.

10)Whataresomewaysthatprincipalsandschoolcounselorsestablishstrongerandmore
engagingrelationshipsthatarebuiltonmutualtrust?
Justbyworkingtogether,trustingeachother,andstayingsupportive.

MaryJohnson

QUESTIONSFORINTERVIEWS:BeckyWaters

ManagingtheK12ComprehensiveSchoolCounselingProgram:43
ConversationswithCounselorsandAdministrators

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?
Ifindthingssoundgoodbutoftenchangeovertime.TherearesomeyearsthatIamvery
involvedwiththeclassroomsbutdolessofthegroupand11.ThereareotheryearsIspenda
lotmoretimemeetingwithparentsandteachers&lessclassroom.ThenumberofgroupsIdo
eachyearvaryastotheneedspresented.However,thetypesofgroupsremainthesame.
Howandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
Monthlyforclinicalsupervision.Every56weeks,wemeetwiththesuperintendentforprogram
reviewanddevelopment
DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?
th
th
Wehave4
&5
gradeAmbassadors.Thestudentsapplybyfillingoutanapplication.They
musthavethesesignedbyaparent.Iftheyareacceptedintotheprogram,theycommitto
followingourcodeofconduct,tobimonthlymeetingswithme,&tosigningacontractabout
expectationsandrequirements
Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Beingavailabletomeetwithparents/admin/teachers.SinceIworkK5,theadultsarethepower
basesforthesestudentsandchangesoftenneedtostarttherebeforemovingtothechild
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Isitonseveralcommitteesthatdealwithschoolclimateandmorale.IamalsopartoftheAOC
(attendanceoversightcommittee)thatmeetsweeklyinordertostayontopofstudents
attendanceandprogress.WeknowthatschooldropoutstartsinpreK.
Howdoyoujuggleallofyourprogrammanagementduties?
Sometimeswithgreatdifficulty!However,sinceIhavebeeninthefieldforover30years,I
havelearnedtobeflexibleandtobeorganized.
Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?
WearepresentlyworkingonrevisingtheseasaK12groupwiththesuperintendent.
Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?Ifso,whataretherequirementsforstudentstodoso?
IbelieveIcoveredmostofwhatIwouldsayforthisinoneofthepreviousquestions,#3Ithink.
Pleasedescribethepartnershipyouhavewiththeschooladministrators.
Ihave2schoolssoitisveryimportanttokeepthemintheloop.Imeetwiththeadminona
weeklyorbiweeklybasistokeepthemabreastofwhatisgoingon.Iamoftenpartofmeetings
withtheadmin,parentsandteachers.WealsohaveaveryactiveRTIsysteminplacethatmeets
weekly.
Pleasedescribethechallengesyoufaceinmanagingthecomprehensive
schoolcounselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).
Mostoftheissueisfindingthetimetodoit.Imayhavethebestofideasbutgetquicklyoff
trackduetoacrisisorsituationthatneedstobemanagedimmediately.However,havingthe
consistentK12meetingshashelpedrefocususall.
Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.

ManagingtheK12ComprehensiveSchoolCounselingProgram:44
ConversationswithCounselorsandAdministrators

WehaveaverygoodworkingrelationshipwithDHHSandotherprivatetherapistsandagencies.
Wecollaborateandcoordinateourserviceswheneverpossible.
WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,what
aboutacoworker[schoolcounselororteacher]crisis?)
EveryschoolintheDistricthasaCrisisPlanandweallhaveourassignedroles.Thiswould
immediatelygointoeffectifitwereatrueSchoolCrisis.Otherwise,thefirstthingwedois
BREATH.Seldomaretherethingsthatneedimmediateattentionwithouttimetothinkit
throughandplanitout.Thelastthingwewanttodoisadddramaandchaostoanalready
volatilesituation.Wehaveabehaviorclassroominoneschool,sotheirstaffmanagesatrue
crisis.BothschoolshaveLearningStrategistswhoareintegralpartsofanyplan.TheAPandI,
teamalotofthesetypesofinterventionstogether.
Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?
Sinceitisintheprocessofbeingredone,itsabitearlytospeaktotheendproduct.However,
whatmakesourschoolsstandoutisthatwehaveacommunityofcaringadultswhogettop
downsupportonaregularbasis.Thisfreesthemuptodowhatneedstobedoneandtoaskfor
helpwhentheyneedthesupportwithoutfearofreprisal.
Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBig
Buddies,etc.)
IsuperviseagroupofourHSstudentswhoaretrainedbyBBBStowork1:1withselected
studentsonaweeklybasisthroughouttheyear.IalsocoordinatewithourHSBridgesProgram
tocometoourschoolsaspartoftheirCommunityServicerequirements.
Whatobstaclesblockyoufromimplementingaperfectprogram?
Firstofall,nothingisperfectsinceweareallhumanandhumanexperiencesandinterferences
happenonadailybasis.Sincethisisaprogramofcompassion,leadership,andsupport,we
expectandneedtoremainflexibleandgowiththeflow.Wemustbevisible,available,and
supportivetoalloftheplayersinvolved.

QUESTIONSFORINTERVIEWS:KevinMartin

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?
WorkingwithMiddleschoolkids,ourdaysaredifferenteveryday.IfindthatIusealotof
solutionbasedmodelsaskidsoftencometouswithaproblemtheywantsolvedrightthenand
there,likebodyimage.Followupconsistsofavarietyofmodels,sono,theresnotreallyone
particularoneIuseallthetime.
Howandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
Wehavemonthlyschoolboardmeetings,whereeachmemberoftheschoolboardinthedistrict
ispresent.Wealsohavemonthlyadministrationmeetings.

ManagingtheK12ComprehensiveSchoolCounselingProgram:45
ConversationswithCounselorsandAdministrators

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?
WehaveaMathtutoringandHistorytutoringprogramwherestudentsassistoneanotherin
strengthsubjectareas.
Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Beingabletohelpstudentsandbefriendly,butnotafriend.
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Rightnow,wereshortonofficestaffsoIoftenfindmyselfschedulingmyowncalendar.
Howdoyoujuggleallofyourprogrammanagementduties?
Itrytostayasorganizedaspossibleandkeepoptionsavailableforimmediateneedsand
responsiveservices.
Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?
Administrationholdsusaccountable,withinconfidentialitystandards.Wealsoworkcloselywith
theMaineSchoolCounselingAssociation.
Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?Ifso,whataretherequirementsforstudentstodoso?
Weareworkingongettingmoreopportunitieswherestudentscancoleadthingslikesports
teams,butwearenotthereyet!
Pleasedescribethepartnershipyouhavewiththeschooladministrators.
Wedodailycheckinswiththeprincipalattheendofthedaytoaddressanythingthatweneed
todiscussthatmightcarryovertothenextdayorthefuture.
Pleasedescribethechallengesyoufaceinmanagingthecomprehensive
schoolcounselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).
Time!TheresallkindsofthingsIwouldliketodoifthereweremorehoursintheday.
Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.
WeoftenrefercasestoCommunityCounselingServicesiftheyneedmoreattentionand
followupthanwhatwecanprovide.
WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,what
aboutacoworker[schoolcounselororteacher]crisis?)
Wehavecrisisinterventionplansinplacefordifferenttypesofcrisis.Oneexampleisthatthe
studentsallknowtomeetonthelawnontheothersideoftheparkinglotwiththeirhomeroom
teacherincaseofafire(orfiredrill)andwehaveacrisisinterventionteamthatconsistsofthe
counselors,schoolnurse,principal,andviceprincipal,sonopersoniseverlefttodealwitha
crisisontheirown.
Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?
Ithinkthefactthatthestudentsarealwaysatthecenterofeverydecisionwemakeiswhat
makesusunique.AndIdontmeanjustthinkingaboutstudentswhenwedothings,butgiving
studentsthechancetosaywhattheywanttoseehappenintheschoolanditsuptoustoMAKE
ITHAPPEN.

ManagingtheK12ComprehensiveSchoolCounselingProgram:46
ConversationswithCounselorsandAdministrators

Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBig
Buddies,etc.)
Ourdistricthasareadingprogramthatoccursatallofourschoolsasweaimtoincreasethe
readingcomprehensionofallofourstudents.
Whatobstaclesblockyoufromimplementingaperfectprogram?
Ithinkifyoutrytomakeaperfectprogram,yourealreadysettingYOURprogramuptofail.
Youhavetobuildyourprogrambasedonstudentandschoolneedsandbewillingtoreorganize
itasmuchasnecessary.AsImentionedbefore,timeisabigobstaclethatkeepsmefromsetting
alotofthingsinmotionthatIwouldliketo.

QUESTIONSFORCOUNSELINGINTERVIEWS:MichaelLavierre

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?
NotReally!IthinkImmoreeclecticinmyapproach.Ibelievethatyearsofexperience,and
myattempttobealifelonglearnerhavecontributedgreatlytomyconfidence,andmy
effectivenesswhendealingwithyouth.
Howandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
AsoftenasIcan!Becauseofourbusyschedule,itisofteneasytofeelisolatedinyourwork.
AtKHS,wehavethreeschoolcounselors,1socialworkers,andtwosecretaries.Wehavea1
hourmeetingweeklytodiscussandplanadministrativetypeofissues.Wealsomeetonehour
weeklyforpeersupervision.Weoftenusethistimetodiscussstudentsthataresignificantlyat
riskacademically,sociallyorpersonally.
DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?
WehavetwoAssistantPrincipals.Onedealswithdisciplinetypeofissuesandtheotherdeals
withstudentsthatarehavingacademicissues.WefollowtheRTImodel.WehaveaLearning
Centerblockavailableforregulareducationstudentswhoneedextratutoringandguidedstudy
hallblocksforstudentswhoarefailingoneormoreclasses.Thisissupervisedstudyhallwitha
teacherduringtheirfreeblock.Thegoalistooffersupporttostudentsaroundorganizationand
followthrough.StudentCouncilmembersarealsoaskedtotutortheirpeerswhenbothstudents
areinagreement.
Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Tofirstbeavailableforstudentsnomattertheirneeds.Wedospendmostofourtimeadvising
studentsoncareerandcollegeexploration,aswellasassistingthemastheychoosetheir
scheduleforthefollowingyear.Thatbeingsaid,anycrisissituationtakesfirstpriority.
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Weeachhaveanadvisoryof1012studentsthatweareresponsiblefor.Advisoriesmeet4
timesaweekfor20minutesbetweenfirstandsecondblock.Thisisatimetoconnectwith
studentstoshareinformationanddiscusspertinentissues.

ManagingtheK12ComprehensiveSchoolCounselingProgram:47
ConversationswithCounselorsandAdministrators

Howdoyoujuggleallofyourprogrammanagementduties?
TryingtoremainasorganizeasIcan,aswellasdelegatingasmuchasIcan,andworking
closelywithmyteamofcounselorsandsupportstaff.Tryingtodoitallandalonecangetyou
intorealproblems.
Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?
Again,throughsupervisionandweeklymeetings.
Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?Ifso,whataretherequirementsforstudentstodoso?
Wehaveover20clubsattheschoolwherestudentscangetinvolvedincommunitytypeservices
andleadershipopportunities.Sportsandotheractivitiesthatoccuroutsideofschoolarealso
greatopportunitiesforstudents.Tobeinvolvedinanything,youneedtobeacademically
eligible.
Pleasedescribethepartnershipyouhavewiththeschooladministrators.
Theyjoinusonceaweekforonehourtodiscussimportantissuesregardingstudents.Weare
veryfortunateathowcloselytheyvalueandworkwiththeguidancestaff.
Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).
Thebiggestchallengeistryingtodoitallwell!Unfortunately,eventhoughIfeelthatIam
blessedwithanexcellentteam,youcanalwaysdoabetterjob.Witharatioof1to220students,
eventhoughthatisquitegoodwhenlookingatstatestandards,Iwishwecouldhaveasmaller
numberofstudents.Theneedisgreat,andthebetterjobyoudo,themorethatstudentswill
accessguidanceservices,whichisagoodthing.
Pleasedescribeanyrelationshipsyouhavewithhumanservicesagenciesinyour
communityand/orstate.
Wenetworkandrefertooutsideagenciesoften.WealsoquitefrequentlymakereportstoHHS
whenthereisanissuewithanytypeofabuse.
WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblooklike
onadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?

Whenthereisacrises,werescheduleotherappointmentssothatweareavailableuntil
thereisclosuretothepresentcrises.Inmanycases,theparentiscallediftheirchildisin
dangerofselfharmornotfeelingsafe.Manytimes,arecommendationforasafety
assessmentiswarranted.
Further,whataboutacoworker[schoolcounselororteacher]crisis?)
Samething,otherthancallingtheirparents.Ialwaystrytosteerthemtoothersupportsas
well.
Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?

ThepeopleIhaveworkingonmyteam.Anymodelisprettyemptyanddysfunctional
withouttherightpersonnelworkingwithinanysystem.IamblessedthatIhave

ManagingtheK12ComprehensiveSchoolCounselingProgram:48
ConversationswithCounselorsandAdministrators

counselorswholivewhattheyportray,haveempathy,understandboundaries,knowtheir
limits,communicatewellwithboththestudentsandthestaff,andcanlaughatthemselves.

Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Arethere
programsthatHighSchoolstudentsdowithElementaryschoolstudents,suchasBig
Buddies,etc.)
Yes,wehavePeerHelperswhogotoelementaryschoolsdoingpresentationsonstayingChem.
Freeandoffermentoringtyperelationshipswithstudents.
Whatobstaclesblockyoufromimplementingaperfectprogram?
Moremoneyforoneextracounselorwouldhelpmegetrealclose.

MaryRoycroft
InterviewconductedbyMaryRoycroftwithMrs.OrgnonatShadyGrove
ElementarySchoolonMonday,March17,2014at3:30p.m.

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?No,IjustfollowtheNCEssentialStandardswhicharetiedtotheASCA
NationalModel.

Whenandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?We
meeteverycoupleofmonths.

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?Wedonothavepeertutoringatourschool.Ido
trytohavestudentsgetinvolvedwithleadershiptypepositionswithintheschool.For
example,Ihaveonestudent,aboy,whocomesandpushestheguidancecartwith
suppliestoeachclassroom.

Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Mymostimportantcounselingdutyisbehaviorintervention.Wedonotreallyhaveany
majorbehaviorproblemshere.IthinkthatisbecauseIfocussoheavilyonbehaviorboth
inandoutoftheclassrooms.Idohavedutycardutyinthemorning,butIfindthatbeing
abletogreetstudentsandparentsagreatbenefit.Theygettoseemeinadifferentlight.

Howdoyoujuggleallofyourprogrammanagementduties?IusecalendarsandI
portionmytime.Ispendmoretimeonbehaviorandclassroomguidancelessonsthan
anythingelse.Ineedtodoabetterjobofdividingupmytime,butitseemsasthoughwe
reallyneedlessonsonbehavior.Atthisage,studentsforget(veryeasily)whattheyhave
beentaughtfromweektoweek,soIfindthatIspendagreatdealoftimeonbehavior.

ManagingtheK12ComprehensiveSchoolCounselingProgram:49
ConversationswithCounselorsandAdministrators

Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?IhaveanevaluationthatistiedtothestatestandardsandtheASCANational
Model.

Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?
Ifso,whataretherequirementsforstudentstodoso?Wehavesomestudenthelpersin
thelibraryandtherearetimeswhenIwillhavesomestudentshelpme,butthatisreally
it.

Pleasedescribethepartnershipyouhavewiththeschooladministrators.Ihaveagreat
relationshipwithmyadministrators.Wemeetregularlyandworktogetherforthebenefit
ofourstudents.

Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).ThegreatestchallengeIfaceistimemanagement.Itakealotofwork
home,butIneverseemtobeabletogeteverythingdone.Ispendalotoftimecreating
classroomguidancelessons.Althoughtherearemanygoodresources,itstilltakestime
toputthelessonstogether,gatherthematerials,etcOnegreatresourceatthislevelisa
websitecalledwedolisten.org.Ithasfreeinteractivelessons,songs,books,posters,and
otherresourcesforelementarystudents,teachers,parentsandguardians.

Pleasedescribeanyrelationshipsyouhavewithhumanserviceagenciesinyour
communityand/orstate.IprimarilyworkwithDavieCountyDSSwhenIhaveareferral
orthereisafamilyinneed.

WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblook
likeonadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,
whataboutacoworker[schoolcounselororteacher]crisis?InDavieCounty,wehavea
districtplanthatwefollow.Foranindividualcrisis,IworkwithDSS(referralswhen
needed).Therearenotreallyanyteacherscriseshere,buttheyknowtheycancomeand
talktomeiftheyneedme.

Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?IthinkthatatShadyGroveweallworkwelltogether.Theteachers,
administrators,andIworktogetherforthebenefitofthestudents.Allareverycaring
andprofessionalandwantwhatisbestforthestudents.

Doyoucollaboratewiththeotherschoolsinyourdistrict?(Example:Arethereprograms
thathighschoolstudentsdowithelementaryschoolstudentssuchasBigBuddies,
etc?)Wereallydonotcollaboratewithotherschoolsinourdistrict.Ourcountyisso
spreadoutthatitwouldbedifficulttocollaboratewiththehighschoolaswellasmanyof
ourotherschools.

ManagingtheK12ComprehensiveSchoolCounselingProgram:50
ConversationswithCounselorsandAdministrators

InterviewconductedbyMaryRoycroftwithMrs.McPhersonatNorth
DavieMiddleSchoolonMonday,March24,2014at1:45p.m.

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?ItrytofollowtheASCANationalModel.Ourevaluationsarebasedon
this.Thestatedevelopedourevaluationinstrumentanditcontainstheessentialstandards
weshouldbemeeting.

Whenandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?We
haveameetingonceeverytwomonthswithallcounselors.Sometimes,themeetings
onlyinvolvegradelevelcounselors.Twotimesayear,wehavestudentservices
meetingswiththeschoolpsychologist,theschoolsocialworker,andotherkeyleaders.
WealsohavefrequentPBISmeetings.

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?WedonothavepeertutoringatNorthDavie,but
wedohaveStudentAmbassadors.OurStudentAmbassadorsisreallybasedonapeer
mediationmodelanditmimicsthoseusedbyantibullyingprograms.

Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?
Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?
Themostimportantcounselingduties/responsibilitiesIhaveareindividualcounseling
andadvocacy.LettingkidsknowIamavailableisveryimportanttome.Thereareotherduties
I
havethatarealsoimportant.IhaveweeklyRTImeetingsandtheyarewellworththetimeto
attendandactivelyparticipate.Ialsodohelpwithtesting(coordinating).Ittakesalot
of
coordinationtogetvolunteerstoproctor,soIdefinitelyhelpwiththat.Wealsohavea
weekendfoodbagprogramthatIhelpwith.

Howdoyoujuggleallofyourprogrammanagementduties?Thehardestpartformeto
manageisclassroomguidance.Whencrisesarise,youhavetomeettheneedsof
students.Youcanplan,butwithflexibility.Youneverknowwhatmighthappenonany
givenday.

Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?Yes,thereareevaluations.WealsohaveanAdvisoryCouncilthatmeetstwo
timesayearandtheyholdthecounselingdepartmentaccountable.Wealsohavea
SchoolImprovementTeam(SIT)thatmeetsfourtimesayear.

Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?

ManagingtheK12ComprehensiveSchoolCounselingProgram:51
ConversationswithCounselorsandAdministrators

Ifso,whataretherequirementsforstudentstodoso?
WehaveStudentAmbassadors.Anapplicationiscompletedandthesestudentsareusually
recommendedbyteachers,butIdonotjusttakethestrongeststudents.Forexample,Ijust
hadonestudentgetsuspendedformakingsomepoorchoices.So,Iputthemona
probationaryperiodtotrytohelpthembeinvolvedinsomethingpositive.Wealsohave
JuniorCivitans,theScienceOlympiads,andtheFellowshipofChristianstudentsthatare
opentoallstudents.Oursports,liketrack,football,andwrestlingareopentoanyone.The
hardestpartisthekidsthatdonothavethetransportationhome.Wedonthaveawayto
getthemhomeiftheydonothaveaparentthatcancomeandpickthemup.Wedonot
havelatebuses.

Pleasedescribethepartnershipyouhavewiththeschooladministrators.
Theprincipalhereisverystudentcentered,whichisveryhelpful.Wehaveagreatrelationship.
IhavebeenhereanumberofyearsandtheprincipalandIknoweachotherwell.Wemeetor
th
touchbaseatleastonceadayifnotmore.Weworkonprogramstogethersuchasthe6
Grade
Orientationthatscomingupsoon.Shehascontactedotherprincipalstocomeupwithagood
datethatdoesnotconflictwithotherevents,whileIhaveworkedontheagenda.Whenwe
meet,wedogetbacktogetheragaintocollaborateondetails,etcso,wehaveavery
collaborativerelationship.

Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).ThebiggestchallengeIfaceishavingtimetoreallyexaminethedata
whilenottakingtimeawayfromkids.Youcangatherthedataandputittogether,but
examiningitcanbetough.Youcanonlytakesomuchhomewithyou.Ialsohaveto
littleboysathomeaswell.TheotherbigchallengeIfaceisstickingtoaschedulewhen
therearealotofinterruptionsthatneedmyimmediateattention.Itrytoaccommodate
studentswhentheycometomeneedingsomething.

Pleasedescribeanyrelationshipsyouhavewithhumanserviceagenciesinyour
communityand/orstate.IworkquiteabitwithDavieDomesticViolence.Iamalsoon
theirboardofdirectors.Iamonafirstnamebasiswith4or5ofthesocialworkersat
DSS.IhaveaweakerrelationshipwiththoseatRHA,ourmentalhealthprovider
becausetheyhavehadalotofturnoverrightnow.TheyonlytakeMedicaid,too,sothat
iskindofadownfall.

WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblook
likeonadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,
whataboutacoworker[schoolcounselororteacher]crisis?InDavie,wehaveadistrict
planthatwefollow.Forexample,whenthemotherofoneofourDavieCountystudents
diedfromCancerlastMay,wefollowedourplan.Wealsohaveasafetyplanthatweuse
if,say,astudentisgoingtoharmthemselves.Wearerequiredtocalltheparentsand
thenfilloutthisplanthatspecifiesthechildsname,theconcern,thestrategiesand
copingskillsforremainingsafe,theresourcesavailabletothestudent,andoutside
recommendations.Thestudent,counselor,administrator,andparent(s)signtheplan.

ManagingtheK12ComprehensiveSchoolCounselingProgram:52
ConversationswithCounselorsandAdministrators

Therearealsoreviewdatesfortheplanaswellasadataplandiscontinuedwhenno
furthersafetyconcernsexist.Schoolwide,wealsohaveacrisisteam.Socialworkersdo
thecrisiscounselingandusuallythestudentservicesleadsocialworkerwillmakethe
callonhowtobesthandlethecrisis.Withteachers,manytimestheywillcometome.I
trytokeepourtimebrief,butwillalsogivethemresourcesaswell.

Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?Ithinkthatthereisastrongconnectionwiththeteachersand
administrators.Theybelieveintheschoolcounselingprogram.ThebestadviceIcan
giveistotaketimeforrelationshipsandfollowthrough.

Doyoucollaboratewiththeotherschoolsinyourdistrict?(Example:Arethereprograms
thathighschoolstudentsdowithelementaryschoolstudentssuchasBigBuddies,
etc?)No,wereallydonotcollaboratewithotherschools.Maybeoncareerday,but
notatthepresenttime.Oh,yes,wedidcollaboratewiththehighschool(DavieHigh)for
thetransitiontohighschool.

InterviewconductedbyMaryRoycroftwithMrs.GordonatDavieHigh
SchoolonTuesday,April1,2014at1:00p.m.

DoyoufindthattherearecertainSchoolCounselingProgramModelsthatyouusemore
thanothers?IfindthatwefollowtheASCAModelfromadistrictlevel,butdonothave
tobeRAMPcertified.ThereisnorealbudgetinthecounselingdepartmentandRAMP
costs$2800.00andisonlygoodforthreeyears.So,thequestionis,whopaysforthis?
Inaddition,whowillpayforitthenexttimeinthreeyears?

Whenandhowoftendoyoucollaboratewithothermembersofyourschooldistrict?
DavieHighmeetsweeklyforanhour.Districtwide,theK12schoolcounselorstrytomeetfour
timesayear.Allleadcounselorsmeeteveryothermonth.Currently,DavieHighcounselorsare
intheprocessofdevelopingaPlanningforCollegebookletwiththeEarlyCollegetohelp
studentsasareferralsource.Thishasneverbeendonebeforethisyear.

DoyouhaveProgramEnhancementModels,suchaspeertutoring,atyourschool?Ifso,
howaretheseprogramsconstructed?WedohavetutoringatDavieHigh,butthisisthe
pathweuse.TeachersarerequiredtotutortwotimesaweekonTuesdaysand
Thursdays.Forstudentsinneedofextrahelp,thefirstrecommendationistogowiththe
teacherwhoteachesthesubjectthatmightbecausingthestudentdifficulty.Ifastudent
doesnotfeelasthoughheorsheisconnectingwithhisorherparticularsubject
teacher,thenthestudentalsohastheoptionofgoingtoanotherteacherinthesamedept.
forhelp.AllteachersatDavieHighsupportthis.Ourthirdlineofdefenseisagroupof
studentsthathavebeenidentifiedbyourteachersinspecificareasthatarealsocapable
tutors.Somestudentswhotutordosoforcommunityhours.Somecharge$10.00an
hourwhichisabargainifyouhaveevertriedtopricetutors.Wealsohavelatebuses
thatareavailableonTues.andThurs.forstudentswhoattendtutoring.

ManagingtheK12ComprehensiveSchoolCounselingProgram:53
ConversationswithCounselorsandAdministrators

Whatdoyouconsidertobeyourmostimportantand/ornecessarycounseling
duties/responsibilitiestobe?Mymostimportantresponsibilityasaleadcounseloris
developingtheprogram.Todothis,Ihavetodevelopacollaborative,teameffort.Weall
(counselors)needtobevisibleandaccountable.Asagroupofcounselors,ourmost
importantresponsibilitiesaremeetingtheneedsofthestudents.

Aretherenoncounselingdutiesthatyouperformthatarealsoimportant?Inmyopinion,
counselorsshouldparticipateinalldutiesthatareapartofthisschool.Ihavetardyduty.
Weallhaveduties.Ms.Carrhasbusduty,etcWehelpwithtesting.Wedowhatwe
havetodo.WehelpwiththeACT,finalexamsWeareapartoftheschool,andshould
haveafairshareofdutiesasdoourteachers.Wemustallworktogether.

Howdoyoujuggleallofyourprogrammanagementduties?Youhavetobuilda
program,andwearenotthereyet.Iamverypleasedwithourprogress.Ihaveonlybeen
heretwoyears.Weareworkingonprogramsateverylevelforproactivepurposes.Prior
tomyarrival,counselorsdidnotgointheclassrooms,nordidtheymeetwithparents.
TherewasalsonoAdvisoryCouncil.Icamefromadistrictintheeasternpartofthe
statewhereIwasabletoimplementacomprehensivecounselingprogram,soIamtaking
theideasofwhatIbuiltinthatdistrictandapplyingthemtoDavieHigh.Ikeephard
datacopyofeverythinginabinder.ThatshowIdoaccountability.Then,overthe
summer,we(thecounselors)willgooverthisinformationtoseewhathasworked,what
mightneedtobechanged,andwhatcanbeimprovedupon.

Doyouhaveanaccountabilitysystemtoensurethatyouareimplementingstate
standards?WeareevaluatedwithaninstrumentthatcorrelatestotheASCANational
Modelandeverycounselorhasabinderinwhichtokeepacopyoftheinstrumentaswell
asappropriatedocumentation.Closingthegapreports,annualagreementswith
principals,professionaldevelopment,andthentheactualevaluationusedthisyearareall
apartofthisbinder.Thisyear,wealsomadealistofexamplesofhowwearefulfilling
ourrolesaccordingtothestandardswehaveinplace.Ifanyoneasks,wecanopenour
bindersandshowthemexamplesofhowwearemeetingthestandardsandstudents
needs.

Arethereopportunitieswherestudentsareallowedtobeleaders(orcoleaders)of
programs?Throughclubleadership,studentgov.,nationalhonorsociety,andother
programsoncampus,studentsareallowedtojoin,lead,andparticipateinwhatever
groupstheyselect.Wedonothaveaclubinguidanceperse,butweencouragestudents
tobeleaders.Wedohaveguidanceassistants,butthatisit.

Ifso,whataretherequirementsforstudentstodoso?Therequirementsarewhateveris
setbytheactualclubs.

ManagingtheK12ComprehensiveSchoolCounselingProgram:54
ConversationswithCounselorsandAdministrators

Pleasedescribethepartnershipyouhavewiththeschooladministrators.Our
administrationisveryinvolvedwithwhatwearedoing.Theyknowwhatwedoandare
involvedwithwhatwedo.Wemeetregularlyandhaveagreatrelationship.

Pleasedescribethechallengesyoufaceinmanagingthecomprehensiveschool
counselingprogram(includingplanning,design,implementing,evaluating,and
enhancement).Cominginnew,youwanttodoagoodjob,butyouhavetounderstand
thecultureinplace.Also,findingouttheneedsandexpectationsofthestudents/school
isimportant.Therewasnoprogramthatmettheneedsofallstudentspriortomyarrival.
Beingsensitivetowherethecounselorsareandwhattheprogramcurrentlyiswasvery
importantasItooktheleadcounselorpositionasthecounselorsherehadbeenherefor
years.Thebiggestchallengeisgettingpeopletobuyintowhatyouaretryingtodo.

Pleasedescribeanyrelationshipsyouhavewithhumanserviceagenciesinyour
communityand/orstate.Thecentralofficesendustheorganizationsthatareapproved
forustomakereferrals.Wemakereferralstooutsideagencies.Iwillalsotrytogivethe
parentstwotothreenamesasresources.Sometimes,Iwillrefertothesocialworker
here.Shehasbeenherealongtimeandworkedwiththefamiliesandknowsagreatdeal.

WhatmodelsdoyouuseforCrisisManagement?(Meaning,whatdoesyourjoblook
likeonadaywhenthereisaschoolcrisis?Whataboutanindividualcrisis?Further,
whataboutacoworker[schoolcounselororteacher]crisis?)Thereisacountycrisis
teamandadistrictplanwefollowifthecrisisiswidespread.Withintheschool,thereare
peoplewhohavebeenidentified(certifiedEMTs)tohelpintimesofcriticalneed.Inour
building,wewouldmeetwiththeleadershipteamandthendecidehowtoapproacha
crisisthatisrelatedtoourimmediateschool,students,orotherneed.

Whatdoyouthinksetsyourcomprehensiveschoolcounselingprogramapartfromother
schoolsprograms?TheprogramisdevelopinghereatDavieHigh.Oursis
comprehensiveinnatureandwearetryingtofollowtheASCANationalModel.That
willsetusapart.Idonotwantustocompareourselvestoothers,butdowhatisbestfor
DavieHigh.Weneedtobetruetoourselves.

Doyoucollaborateprogramswiththeotherschoolsinyourdistrict?(Example:Are
thereprogramsthathighschoolstudentsdowithelementaryschoolstudentssuchasBig
Buddies,etc?)Thisyear,wedidhavecollaborationwiththeEarlyCollege.Wealso
wentintoourmiddleschoolstoprovideinformationaboutandhelpwithregistrationfor
highschool.Earlycollegespoke,Daviehighspoke,andSTEMspokenotina
competitiveway,buttoinform.Wealsowentintotheclassroomsandspokewiththe
th
students.IworkedwithMocksvilleElem.4
gradeclasstoexploreacollege.Theyhad
toinvestigateandanswer25questionsthattheyarecontinuingtoanswerandputintoa
book.Ialsospokewiththemaboutstartingtothinkaboutcollegeandwhattheywould
liketodoaselementaryschoolstudents.Myoverallthemewasifyouareahardworking
studentnow,youwillgrowintothekindofstudentthathastheskillstohandlewhatis
neededinhighschoolandthenwillbeabletochoosethecollegeyouwouldliketo

ManagingtheK12ComprehensiveSchoolCounselingProgram:55
ConversationswithCounselorsandAdministrators

attend.Ireallywantedthemtounderstandtheimportanceofbeginningwithgoodhabits
inelementaryschool.Habitsdevelopedearlywillbeapartofthemfortherestoftheir
lives.

InterviewconductedbyMaryRoycroftwithMr.NicholsonatDavieHigh
SchoolonMonday,March24,2014at8:30a.m.

Pleasecharacterizethepartnershipyouhavewithyourschoolcounselor.Iworkclosely
withtheleadcounselor,Mrs.Gordon,andthenshemeetsonceaweekwiththePLCso
everyonegetstheinformationwediscuss.Ourcollaborationisstrong.Sheisreallygood
aboutmakingsuggestionsforimprovement.Forexample,shesuggestedthatthehigh
schoolcounselorsgotothemiddleschools(sortoflikeanorientation)topreparethe
middlestudentsforwhattheywillencounterwhentheygettohighschool.Thisyear,the
EarlyCollege,STEM,andourhighschoolcounselorswenttothemiddleschoolstohelp
th
orientthe8
graderstotheirvariousoptionsoncetheyleavemiddleschool.

Whataspectsofcommunicationenhanceand/orhindertheestablishmentofastrong
principalcounselorrelationship?Forenhancement,thereneedstobecontacteither
formallyorinformallyatleastweekly.Anotherenhancementfortherelationshipwould
betheleadershipteam(SIT)meetings.Whathinderstherelationship?Forus,itisthe
proximityofguidancetotheoffice.TheGuidanceDepartmentisonaseparatewing
awayfromthemainofficeatDavieHighSchool.

Doyouhaveregularlyscheduledtimestomeetwithyourschoolcounselor?Please
elaborateonwhatgenerallytakesplaceatthesemeetings.Wehavemeetingsless
frequentlyhere.Mrs.GordonandImeetatleastonceaweek.TheRTImeetspretty
frequently,butwealwayscommunicateregularly.

Whattypesofinformationdoyoufeelcounselorsneedtosharewithadministratorsin
ordertohelppromotethesuccessofallstudents?Counselorsneedtoshareanyissues
regardingatriskstudents,especiallyanyinterventions.Also,studentswhomight
benefitfromthegeneraldiplomatrack(21creditsforworkforceortechschool)as
opposedtothe28creditsneededforpostsecondarypursuits.

Pleasedescribethewaysinwhichyouworkcollaborativelywithyourschool
counselor(s)topromotehigherlevelsofstudentsuccess.Forus,schedulingisabigone.
Wehavetoworktogethertotrytoincreasetherigorofthecoursesstudentsaretaking.
TryingtoencouragestudentstotakemoredemandingcoursesandSTEMarebigaswell.

Pleasedescribethedutiesyourschoolcounselor(s)has/havethroughouttheschoolyear.
Schoolcounselorsvisitclassesandconductinterestinventoriesastheyrelateto
academicsandsocialareas.Theycollectdataaswell.Theyarealsoinchargeofthe

ManagingtheK12ComprehensiveSchoolCounselingProgram:56
ConversationswithCounselorsandAdministrators

smallgroupsessionswehavelikeourfreshmanandJunior/seniornights.Forfreshman,
theyhelpstudentsplanandunderstandwhathighschoolislikeatDavieHigh.For
junior/seniornight,theypreparestudentsforthestepstheyneedtotaketogetreadyfor
lifebeyondhighschool.Ourschoolcounselorsarealsoresponsibleforthe504plans.
Asalreadymentioned,theyareresponsibleforschedulingtoo.

Onadailybasis,excludingcrises,etcwhatwouldyousayisthemostimportantrole
yourschoolcounselor(s)has/haveinyourschool?Forus,itwouldbeprovidingstudent
support.Theydoagreatdealofthat.

Doyouexpectyourschoolcounselortoparticipateinproblemsolvingand
decisionmakingontheleadershipteam?Ifso,pleaseelaborateontherolestheyfulfill
ineach.Yes,Mrs.Gordonisontheleadershipteam.Thisyear,shehasbeenpartof
revisinganddevelopingnewmissionstatementsfortheschool.AtDavieHigh,the
leadershipteamisledbytheadministration.Adepartmentchairfromeachdepartment
plusoneotherteacherandtheschoolcounseloraremembersoftheteam.

Howdoyouprovideregularfeedbacktoyourschoolcounseloronhis/herinputin
decisionmakingthatimpactsschoolgoalsandinitiatives?Manytimes,Iprovide
informal/verbalfeedbackbasedonwhatweareworkingonatthetime.Wealsohave
PDPgoalsaswellasdepartmentPDPgoalsthatarereviewedmidyearandattheendof
theyearaswell.Inaddition,theschoolcounselorsareevaluatedbyobservations.The
routineistohaveapreconferencetodiscusstheupcomingobservation.Then,conduct
theobservationfollowedbyapostconferencetodiscusstheresultsoftheobservation.
Finally,wealsohaveformalevaluationsattheendoftheyear.

Whataresomewaysthatprincipalsandschoolcounselorsestablishstrongerandmore
engagingrelationshipsthatarebuiltonmutualtrust?Thereareseveralwaystohave
strongerrelationships.Onewayistoknoweachothersstrengthsandbuildonthem.
Anotherway,foradministrators,istooperatefromastrengthsbasedpositionof
leadership.Empoweryourschoolcounselors!

*Anylastthoughts?Buildingarelationshipwithadministratorsisveryimportant.

AppendixC:MeetingLogs

SalemCollege
GroupProjectLog

ManagingtheK12ComprehensiveSchoolCounselingProgram:57
ConversationswithCounselorsandAdministrators

ProjectTitle:

X=Participated
StudentName(printed)
MaryRoycroft

MaryJohnson

KatieChilton

DonyaHeaden

EDU665
ProjectObjective:
Group:
TeamA
SubmissionDate:
3/4/14
Instructor:
AnneSourbeerMorris,Ed.D.
MeetingType:
_____InPerson

_____Email

InternetChat_____Phone
_____OnlineClassroom_____Teleconference
Other

MeetingTime*:
7:30PM8:00PM

MeetingObjective:

Activitiesand

ObjectivesandTasks

Outcomes
Timeline

ManagingtheK12ComprehensiveSchoolCounselingProgram:58
ConversationswithCounselorsandAdministrators

Wechose
coleader
sasKatie
&Donya,
MaryJ.
as
recorder,
andMary
R.as
paper
pro

MaryJ.&

Wehavegottenofftoagreat

MaryR.

start!Wewillnotmeetnext

Reviewofprojectcomponents

bothhad

Tuesday,butwillmeetagainin

suggested

th
twoweeks,onMarch18
forfinal

interview

revisionsofinterviewquestions,

questions

tohelpeachotherwithinterview

basedon

techniques,etc.

criteria
from
Lecture
forfinal
project
and
ASCA.

Katie
presented
a
tentative

ManagingtheK12ComprehensiveSchoolCounselingProgram:59
ConversationswithCounselorsandAdministrators

timeline
forour
group.

SalemCollege
GroupProjectLog

X=Participated
StudentName(printed)
MaryRoycroft

MaryJohnson

KatieChilton

DonyaHeaden

ProjectTitle:
EDU665

ProjectObjective:
Group:
TeamA
SubmissionDate:
3/18/14
Instructor:
AnneSourbeerMorris,Ed.D.
MeetingType:
_____InPerson

_____Email

ManagingtheK12ComprehensiveSchoolCounselingProgram:60
ConversationswithCounselorsandAdministrators

InternetChat_____Phone
_____OnlineClassroom_____Teleconference
Other

MeetingTime*:
7:30PM8:00PM

MeetingObjective:

ObjectivesandTasks

ActivitiesandTimeline

Outcomes

Wedidfinal
revisions/reviewof
allinterview
questions.

Thegroupdecided
wearenowready

Thegroupwillcheck

Reviewofinterviewquestions

todointerviews

inontheGroupA

withallthree

st
forumbyApril1
,since

counselorsandthe

thatweekendin

administrator.

Residency.

Webrieflyspoke
abouttheresidency
weekendand
postponingour
nextmeeting.

SalemCollege

ManagingtheK12ComprehensiveSchoolCounselingProgram:61
ConversationswithCounselorsandAdministrators

GroupProjectLog

X=Participated
StudentName(printed)
MaryRoycroft

MaryJohnson

KatieChilton

DonyaHeaden

ProjectTitle:
EDU665
ProjectObjective:
Group:
TeamA
SubmissionDate:
4/18/14
Instructor:
AnneSourbeerMorris,Ed.D.
MeetingType:
_____InPerson

_____Email

InternetChat_____Phone
_____OnlineClassroom_____Teleconference
Other

MeetingTime*:
2:30PM3:00PM

ManagingtheK12ComprehensiveSchoolCounselingProgram:62
ConversationswithCounselorsandAdministrators

MeetingObjective:

ObjectivesandTasks

ActivitiesandTimeline

Outcomes

TheMarysmetanddiscussedthe
breakdownofworkforthepaper.

Eachpersonwilltaketwo(2)parts
ofthe8majorcomponents
necessaryforthepaper.

MaryJ.willdointroductionand
theschoolcounselorsrolein
managingthecomprehensiveK12
schoolcounselingprogram.

MaryR.willdothepartnership
The
betweenschoolcounselorsand
group
administrators,andthechallenges
willmeet

Reviewofpaper

facingschoolcounselorsatall

schoollevelswithregardtothe

managementofthecomprehensive

againon
Tuesday,
4/22/14
schoolcounselingprogram.
at6:45

Theotherfoursectionswillbe
PM.
dividedintotwosectionsforKatie
andtwoforDonya,unlessany
membercannotfulfillthis
obligation.Inwhichcase,the
portionswillbedivided
differently.

EACHMEMBERSHOULD
BE
SURE
TOALIGNHER
WRITINGUPWITHNOTONLY
ASCA,BUTALSOWITHTHE

ManagingtheK12ComprehensiveSchoolCounselingProgram:63
ConversationswithCounselorsandAdministrators

CRITERIAWEHAVE
LEARNEDINEDU665AND
THROUGHOUTTHE
PROGRAM.

SalemCollege
GroupProjectLog

X=Participated
StudentName(printed)
MaryRoycroft

MaryJohnson

KatieChilton

DonyaHeaden

ProjectTitle:
EDU665
ProjectObjective:
Group:
TeamA
SubmissionDate:
4/30/14
Instructor:
AnneSourbeerMorris,Ed.D.
MeetingType:
_____InPerson

_____Email

ManagingtheK12ComprehensiveSchoolCounselingProgram:64
ConversationswithCounselorsandAdministrators

InternetChat_____Phone
_____OnlineClassroom_____Teleconference
Other

MeetingTime*:
6:45PM

MeetingObjective:

ObjectivesandTasks

ActivitiesandTimeline

Outcomes

TheMarysmet
todiscuss
deadlinesof

Thismeetingwasaresultof

Deadlines

paperand

thelackofclarityof

whereweare

Tuesdaybyallgroup

withtypingup

members.Itdid,however,

ourportionsof

provetobebeneficial.

thepaper.

SalemCollege
GroupProjectLog

ManagingtheK12ComprehensiveSchoolCounselingProgram:65
ConversationswithCounselorsandAdministrators

ProjectTitle:
EDU665
ProjectObjective:

X=Participated
StudentName(printed)
MaryRoycroft

MaryJohnson

KatieChilton

DonyaHeaden

Group:
TeamA
SubmissionDate:
5/6/14
Instructor:
AnneSourbeerMorris,Ed.D.
MeetingType:
_____InPerson

_____Email

InternetChat_____Phone
_____OnlineClassroom_____Teleconference
Other

MeetingTime*:
6:45PM

MeetingObjective:

Activitiesand

ObjectivesandTasks

Outcomes
Timeline

ManagingtheK12ComprehensiveSchoolCounselingProgram:66
ConversationswithCounselorsandAdministrators

Thegroup
metandwent
over
questions/con
cernsabout
ourrough
drafts.

Wedecided
totakethe
restofthis
weektoedit
therough
Wearealmosttothefinish
draftand

Roughdrafts

linewiththeproject!Weare
makeitone

alllookingoverthedocument
draftby

toeditviagooglesowecanall
Sunday
editonthesamedocument.
night.

Wewillmeet
againon
Tuesdayto
gooverthe
roughdraft
andagainon
Thursdayto
finalizethe
paper.

ManagingtheK12ComprehensiveSchoolCounselingProgram:67
ConversationswithCounselorsandAdministrators

SalemCollege
GroupProjectLog

X=Participated
StudentName(printed)
MaryRoycroft

MaryJohnson

KatieChilton

DonyaHeaden

ProjectTitle:
EDU665
ProjectObjective:
Group:
TeamA
SubmissionDate:
5/13/14
Instructor:
AnneSourbeerMorris,Ed.D.
MeetingType:
_____InPerson

_____Email

InternetChat_____Phone

ManagingtheK12ComprehensiveSchoolCounselingProgram:68
ConversationswithCounselorsandAdministrators

_____OnlineClassroom_____Teleconference
Other

MeetingTime*:
7:30PM

MeetingObjective:

Activitiesand

ObjectivesandTasks

Outcomes
Timeline

ManagingtheK12ComprehensiveSchoolCounselingProgram:69
ConversationswithCounselorsandAdministrators

Thegroup
metand
wentover
thepaper
afterwe
eachmade
editsthis
Wewillcontinuetoreviewand
pastweek.
willeachsubmitthepaper,and

Drafteditsanddiscussion

We
payspecialattentionto

discussed

glitches

formattingincaseitgets
reformattedwhenweopenthe
andagreed
finalcopy.
wedidnot
needto
meetagain
on
Thursday,
atthis
point.