Maintenance and Field Service / Power Generation

ServiceGrid
Comprehensive service solutions for the energy provider

ABBs ServiceGridSM delivers comprehensive life cycle support services

to power generation facilities
ServiceGrid delivers service solutions to
match the operational and maintenance
needs of the power generation facility.
Through planned delivery, ServiceGrid
transforms routine maintenance tasks and
frees resources to proactively focus on
power production.

Increase performance and efficiency

Extend asset life
Complement technical resources
Protect financial and intellectual
investment
Maximize reliability

Program services

Core

Select

ProActive

Enterprise

Software updates

Security/anti-virus patch validation status

Web access support

4 hours

1 hour

1 hour

Unlimited product technical phone support (response commitment) Next business day
Priority one-hour 24/7 technical phone support

ABB Automation University discount

DCS on-site support

Spare parts and repair savings

On-site support savings

Customer loyalty offers

Annual installed system life cycle report

Annual usage report

Software upgrades

Remote connectivity

Corporate/central engineering support

Designated support leader

Quarterly report and review

Application/process support

Enterprise-wide report and review

Mid-year on-site review

= included. O= available as an option. = increasing discount level.

Program options
Power plant tuning service

Energy efficiency assessment

Cyber security patch delivery (monthly)

Hydraulic system support and services

Turbine control support and services

Spare parts spending/consignment program

Software evolution

Annual performance and reliability checks

Security services and solutions

Diagnostic monitoring

Electrical maintenance

Instrumentation service

Drives preventive maintenance service

ABB Inc.
Power Generation
Wickliffe, OH USA 44092
PSPmarketing@us.abb.com
www.abb.com/powergeneration

3BUS095059 D SM2011-119

ServiceGrid
Program levels and services