Quality costs can be divided into prevention costs, appraisal costs, and failure costs. Prevention costs are incurred to keep defects from occurring, such as employee training. Appraisal costs are quality control measures like inspections. Failure costs include scrap, rework, warranty repairs, and lost future business due to external failures like customer dissatisfaction.
Quality costs can be divided into prevention costs, appraisal costs, and failure costs. Prevention costs are incurred to keep defects from occurring, such as employee training. Appraisal costs are quality control measures like inspections. Failure costs include scrap, rework, warranty repairs, and lost future business due to external failures like customer dissatisfaction.
Quality costs can be divided into prevention costs, appraisal costs, and failure costs. Prevention costs are incurred to keep defects from occurring, such as employee training. Appraisal costs are quality control measures like inspections. Failure costs include scrap, rework, warranty repairs, and lost future business due to external failures like customer dissatisfaction.