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i' STERLING NATIONAL BANK Confidential Exhibit CRA Performance Plan June 2014 Page 2 of 36 Table of Contents Introduction Overview Assessment Area Map Assessment Area Specifics Current Status Regulatory Comment Summary Assessment Area Map- Q1/Q2 2014 HMDA Data Assessment Area Map-Q1/Q2 2014 HELOC Data Goals Directional Goals Examination Goals Performance Criteria Key Program Risks Program KPIs/KRIs Residential Mortgage goals by LMI tract Community Development Goals Small Business Lending Goals Investment Goals Page(s) 5 6 7 10 1 13 14 15 16 7 18-19 20 21 22 Page 3 of 36 Table of Contents cont. Page(s) - Charitable Giving 23 New Tactics Home Equity Loans 25 Sterling Women 26-29 SNB Outreach 30-31 Homebuyers Seminars 32-33 Business Solutions Reinvestment 34 Performance Tracking Information CRA Goal Summary Tracking Report 36

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