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    This document provides resources on e-banking including websites, books, journals, and a list of questions for bankers regarding e-banking. Key websites listed are www.scribd.com, www.technologyforfinance.com, and www.bankersonline.com. Two books are referenced: "E-banking “Global Perspectives”" and "E-banking “The Second Wave”". The annexure section includes 11 questions for bankers about how e-banking helps customers, new techniques, employee training, security, risks, branch availability, software used, important aspects of transactions, customer convincing, and complaints.

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    Bibliography

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    This document provides resources on e-banking including websites, books, journals, and a list of questions for bankers regarding e-banking. Key websites listed are www.scribd.com, www.technologyforfinance.com, and www.bankersonline.com. Two books are referenced: "E-banking “Global Perspectives”" and "E-banking “The Second Wave”". The annexure section includes 11 questions for bankers about how e-banking helps customers, new techniques, employee training, security, risks, branch availability, software used, important aspects of transactions, customer convincing, and complaints.

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    This document provides resources on e-banking including websites, books, journals, and a list of questions for bankers regarding e-banking. Key websites listed are www.scribd.com, www.technologyforfinance.com, and www.bankersonline.com. Two books are referenced: "E-banking “Global Perspectives”" and "E-banking “The Second Wave”". The annexure section includes 11 questions for bankers about how e-banking helps customers, new techniques, employee training, security, risks, branch availability, software used, important aspects of transactions, customer convincing, and complaints.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    10 views2 pages

    Bibliography

    Uploaded by

    dhimant
    This document provides resources on e-banking including websites, books, journals, and a list of questions for bankers regarding e-banking. Key websites listed are www.scribd.com, www.technologyforfinance.com, and www.bankersonline.com. Two books are referenced: "E-banking “Global Perspectives”" and "E-banking “The Second Wave”". The annexure section includes 11 questions for bankers about how e-banking helps customers, new techniques, employee training, security, risks, branch availability, software used, important aspects of transactions, customer convincing, and complaints.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    E-Banking

    BIBLIOGRAPHY

    WEBSITE

    www.scribd.com
    www.technologyforfinance.com/whitepaper.asp
    www.bankersonline.com
    www.indianinfoline.com
    www.banknetindia.com
    www.icfai.com
    www.icici.com
    www.equitymaster.com
    www.siliconindia.com
    www.laws4india.com

    BOOKS & JOURNALS


    E-banking Global Perspectives ICFAI (Banking Series)
    By: Vivek GuptaInternet
    Banking The Second Wave
    By Sanjiv Singhal

    ANNEXURE 1.1 (QUESTIONAIRES TO


    BANKERS)
    1

    E-Banking

    How the e-banking is helpful to your customer???


    What type of new techniques helpful to your bank???
    Is there any special training given to your employees for
    transacting whit customer using e-banking???
    Is e-banking safe way for customer to control their account
    without going to banks??
    Is there is any risk involved in e-banking transaction??
    Is there facility provided to your each branch of your bank
    or only at main branches?
    Which type of software are you using for e-banking?
    What is the important thing during the transaction of ebanking?
    In which way you convinced your customer for using ebanking?
    Till now is there any complaint of your customer who use
    this system?

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