Emily Turner

xxxxx@gmail.com
xxx-xxx-xxxx
Provo, UT

Professional
Summary

Driven and focused in the workplace. Able to supervise and instruct from experience in
management. Developed skills working with a variety of people from different
backgrounds and cultures during my 18 month volunteer mission. Quick and effective on
computers including excel, word and other programs used for creating schedules and
appointments.

Skill Highlights

Employment

Staffing management ability

Staff training and development

Proven patience and self-discipline

Conflict resolution

Sound decision making

Cultural awareness and sensitivity

Confident public speaker

Personal and professional integrity

Tristan, Kelowna , B.C

Assistant Manager/ Sales Associate

Created and directed sales team training and development

programs.
Opened and closed the store, including counting cash,
opening and closing cash registers and creating staff
assignments.
Shared product knowledge with customers while making
personal recommendations.
Resolved customer complaints by exchanging merchandise,
refunding money and adjusting bills.
Trained new employees on company customer service
policies and service level standards

Marketplace IGA, Lake Country, B.C

Bakery and Deli Clerk.

2009-2011

2010-2011

Greeted customers, took and rang up orders, handled

payment and thanked customers
Kept food stations clean and ready for service
Stocked and rotated products, stocked supplies, and paper
goods in a timely basis

Additional work experience available upon request

Education

BYU, Provo, UT
Family and Consumer Sciences
GPA 3.90
Okanagan College, Kelowna, B.C
General Studies

2013-2017

2010- 2011

Mission, Salt Lake City, UT

Volunteer Experience

Served a volunteer mission for "The Church of Jesus Christ

of Latter Day Saints"

2012 - 2013