February 22, 2015
Exotic Cuisine Led.
P.O. Box 30120
Grand Cayman KY1-1102
Carmen Wight
P.O. Box 3129
Grand Cayman KY1-1201
Dear Ms. Wight
Exotic Cuisine would like to thank you for your sharing your concerns with us. We appreciate your
feedback and apologize for the inconveniences and frustrations that you have been experiencing
with our seating facilities at our restaurant.
At Exotic Cuisine, we ensure that our customer’ satisfaction is top priority. We pride ourselves in
providing superior hospitality, relaxing atmospheres and delicous delicacies. We are saddened to
learn that we have disappointed you in one of these areas.
To better accommodate you and the rest of our customers, we have decided to renovate our dining
area and improve our seating facilities. We will replace our anchored booths with larger booths that
will not be required to be anchored to the floor. This will allow you and the rest of our customers t0
move freely and comfortably in and out of the booths.
In the meantime, please accept the enclosed twenty percent discount coupon as a token of our
appreciation for your business.
‘Once again, thank you for your feedback. It is dedicated customers like you who help us to improve
‘our services to better serve you and the rest of our customers.
Operations Manager