ELENA MATOTA

1080 Kingston Road, Apt. 810

Toronto, ON, M1N 1N5
416-691-7619 elenamatota@yahoo.ca

OBJECTIVE: General Help

SUMMARY OF SKILLS
• Experience working in fast-paced retail and office environments
• Strong organizational and customer service skills
• Possess positive attitude and available for flexible shifts
• Basic knowledge of computers including the use of in-house databases,
the Internet, MS Word and Excel
• Punctual and responsible individual
• Fluent in English, Macedonian, Croatian and Serbian

STOCK RELATED SKILLS

• Skilfully manoeuvred pallets of merchandise
• Unpacked boxes and stocked shelves efficiently
• Placed stock in correct location using identifying codes and name labels
• Faced merchandise when placing new stocking and on an ongoing basis
• Reported stock and supply replenishment needs to supervisor
• Assisted customers in finding merchandise

ORGANIZATIONAL SKILLS
• Accurately sorted, coded and re-shelved library books so that books were
readily accessible
• Maintained inventory of clerical supplies ensuring availability of supplies at
all times
• Organized resource catalogue materials in preparation for binding and
mass mailing

CLERICAL SKILLS
• Entered member information on in-house database making sure that all
information was current and accurate
• Verified membership dues received by mail and recorded method of
payment
• Prepared brochures, pamphlets and information packages for mailing to
members of a professional association
• Familiar with mailroom equipment ( postage machine, photocopiers,
binding)
ELENA MATOTA
416-691-7619
elenamatota@yahoo.ca 2/2

WORK EXPERIENCE

Stock Clerk, London Drugs, Edmonton, AB 2006

Inventory Service Clerk, Seasonal Sale Action, Toronto, ON 2001

Order Clerk, 1999

Assistant Membership Records Clerk, 1998
Ontario Association of Social Workers, Toronto, ON

Library Assistant, Adult Learning Centre, Toronto, ON 1995

Library Assistant, Crescent Town Elementary Public School, 1994

Toronto, ON

EDUCATION/PROFESSIONAL DEVELOPMENT

Microsoft Office, Skills for Change, Toronto, ON

Business English & Workplace Communication

Basic Computer and Keyboarding Adult Learning Centre, Toronto, ON

Elementary School Teaching Certificate Teacher’s College Academy,

Bitola, Macedonia

INTERESTS

Reading, long nature walks, learning new computer software programs and travel

REFERENCES AVAILABLE ON REQUEST