Professional Documents
Culture Documents
HPCL Operations
HPCL Operations
HPCL Operations
Contents
Declaration from
student
III
Certificate from
company
IV
Certificate from
guide
..V
Acknowledgement
VI
List of
charts
.VII
Executive
summary
VIII
INTROUCTION........................................................................................................ 3
ABOUT MAHUL TERMINAL................................................................................... 3
STATUTORY REQUIREMENTS............................................................................... 4
GENERAL STATUTARTY ACTS APPLICABLE TO EVERY BUSINESS.............................5
FACTORIES ACT, 1948......................................................................................... 5
Compulsory Approval Licensing & Registration of Factories............................5
HEALTH MEASURES.......................................................................................... 6
To undertake Safety Measures.........................................................................7
SPECIAL PROVISIONS RELATING TO SAFETY: (SEC 41-B to 41- H)....................8
Compulsory Disclosure of Information by the Occupier (SEC41B)...................9
SPECIFIC RESPONSIBILITY OF THE OCCUPIER IN RELATION TO HAZARDOUS
PROCESS......................................................................................................... 9
Welfare Amenities......................................................................................... 10
WORKING HOURS, HOLIDAYS AND OVERTIME................................................10
CONTRACT LABOUR (R&A) ACT, 1970...............................................................13
Registration of Establishments......................................................................13
Prohibition of Employment of Contract Labor................................................13
Licensing Of Contractors............................................................................... 14
1
OBJECTIVES.......................................................................................................... 40
RESEARCH METHODOLOGY.................................................................................. 41
FINDINGS AND INTERPRETATION..........................................................................42
SUGGESTIONS...................................................................................................... 46
2
INTROUCTION
ABOUT MAHUL TERMINAL
Mahul Terminal is located in south west end of Mumbai Refinery at Gavanpada, a village in
Chembur in Mumbai. It is surrounded by BPCLs Mumbai Refinery and Bhaba Atomic
Research center. Commissioned on 26th August 1968, it is the first POL terminal of HPCL.
The terminal area is spawning over 15.5 acres. It is ISO 9001:2008, ISO
14001:2004 and IRS certified terminal.
The location is very strategic as it is between Mumbai and Navi Mumbai and also
connected directly to the Mumbai Pune express highway. Due to all these reasons it
becomes one of the main suppliers of industrial fuels to the nearby industries. Some of its
major regular customers are NTPC, ISPAT industries, CENTURY Plywood and many more.
On an average 120 -140 trucks loaded in Mahul terminal every day. The terminal is
headed by Chief Manager Installations.
Mahul terminal is also known as black oil terminal. It supplies almost every type of
black oil to the customers in industry. It also supplies some grades of white oils for the
industries.
Products handled at Mahul Terminal.
Furnace Oil:Hexane:-
Diana:-
STATUTORY REQUIREMENTS
4
Statutory requirements are those requirements which are applicable by virtue of law enacted
by the government. These requirements are non-negotiable and must be compiled with.
Failure to comply a legal requirement may result in a fine or penalty or possibly a custodial
sentence for the person or persons responsible for such failure. Statutory refers to the laws
passed by a state and/or central government.
Accordingly, the organization should have a methodology in place (i) for determining,
maintaining and updating all statutory requirements, (ii) for communicating all applicable
statutory requirements within the organization. The organization should ensure that
determined statutory requirements are utilized as Process Inputs. The organization should
monitor Process Outputs for compliance with statutory requirements.
It should be the responsibility of the personnel/departments concerned to meet these
determined requirements. The top management should also review at defined intervals
meeting applicable statutory requirements.
It will be a good idea that the auditor during the audit preparation phase obtains relevant
information from internal as well as external sources with respect to the statutory
requirements that may apply to the organization and its product, such as, legal requirements
related to health, safety and environment. An internal auditor can find the compliance during
audit process by inquiring to the following:
the product?
What are the determined applicable statutory requirements?
How the organizations people are communicated the importance of meeting statutory
requirements?
Whether the determined statutory requirements are utilized as process inputs in
determination of requirements related to the product and also in reviewing design and
development inputs.
and
in
any
part
of
which
Every employer has to obtain previous permission of the State Government for the site on
which factory is to be situated, and for the construction and extension of the factory. For this
he has to submit plans & specifications of constructions for certification and approval to the
Chief Inspector of Factories or the State Government. He has also to get his factory registered
and obtain license for operating it, by paying prescribed license and registration fees and
supplying such information as may be required by the Government. A factory shall not be
deemed to be extended by reason of replacement or addition of any plant or machinery if
such addition or replacement does not reduce the minimum clear space considered necessary
for safe working around plant and machinery or adversely affects the environmental
conditions of the factory. (Sec 6 & 7)
HEALTH MEASURES
e. Taking necessary precautions and providing screens or goggles for protection of eyes,
precautions to prevent exposure to dangerous fumes, gases or dust and measures to prevent
accumulation of explosive or inflammable dust, fumes, gases or vapors. Besides, portable
electric light or other appliance of voltage exceeding 24 volts shall not be used inside a
confined space unless adequate safety devices are provided.
f. Providing safe means of escape in case of fire, necessary fire-fighting equipment and
training workers about use of such equipment.
g. The Inspectors are empowered to inspect any factory building, plant or machinery and
ensure that these are maintained in safe conditions and are not detrimental to the health of
workers.
h. Appointing Safety Officers in factories employing 1000 or more workers, or where
workers are exposed to risks of bodily injury, poisoning or disease or any other hazard to
health.
Under the FIRST SCHEDULE of the Factories Act, 1948 the following categories of
industries
have
been
declared
as
HAZARDOUS
PROCESS.
PETROLEUM INDUSTRIES
- OIL REFINING
- LUBRICATING OILS AND GREASES
- HIGHLY FLAMMABLE GASES AND LIQUIDS
Thus under this definition both Refineries, all Depots, Terminals, Lube plants, Lube depots
and L.P.G plants will be covered under the definition of Industries involved in hazardous
process.
The occupier of every factory involving a hazardous process shall disclose in the manner
prescribed all information regarding danger, including health hazards and the measures to
overcome these hazards to the workers employed in the factory, the Chief Inspector, the Local
Authority within whose jurisdiction the factory is situated.
The occupier shall lay down detailed policy with respect to Health and Safety of the workers
employed therein and intimates it to the Local Authority and the Chief Inspector.
Every occupier shall draw up an on-site emergency plan and detailed disaster control
measures for his factory and make it known to the workers employed and to the general
public living in the vicinity of the factory.
Every occupier of the factory engaged in a hazardous process shall inform the Chief Inspector
of the nature and details of the process.
The occupier of a factory involving a hazardous process shall with the previous approval of
the Chief Inspector, lay down measures for handling, usage, transportation and storage of
hazardous substances inside the factory and the disposal of such substances outside the
factory premises and publicize them to the workers and the general public in the vicinity.
10
a. Working Hours:
The working hours for an adult worker or an adolescent certified to work as an adult, should
not exceed 48 hours in a week and 9 hours in a day, while for a child the working hours
should not exceed 4-1/2 hours in a day.
b. Rest Intervals:
Rest Intervals and Spread over - Every worker is to be allowed at least half-an-hour rest
interval after a maximum working of 5 hours at a stretch. The total hours of work [including
11
rest hours] are to be spread over not more than 10 1/2 hr. and with special permission up to 12
hrs.
c. Weekly Holidays:
Weekly Holidays - Every worker is to be allowed one holiday in a week, on any day so that it
does not result in more than 10 days continuous work without a holiday. Whenever a worker
is required to work on a weekly holiday he is to be allowed a compensatory
d. Overtime:
Overtime - A worker working for more than 9 hours any day or for more than 48 hours in any
week, shall be entitled to wages in respect of such overtime work at twice the ordinary rate of
wages.
The total working hours in a week including overtime should not exceed sixty and the total
overtime hours in a quarter should not exceed 50.
e) Notice of Periods of work:
Notice of periods of work for adults in English and focal language showing clearly for every
day the periods during which workers are required to work are to be displayed.
f) Notice of accidents/certain dangerous occurrence/diseases:Sec 88 provides that when in any factory an accident occurs which causes death, or which
causes any bodily injury by reason of which the person injured is prevented from working for
a period of 48 hours or more immediately following the accident or which is of such nature as
may be prescribed in this behalf, the manager of the factory shall send notice thereof to such
authorities and in such form and within such time, as may be prescribed.
Similarly occurrence OF DANGEROUS diseases shall be intimated to the authorities under
the Act, as prescribed.
12
These are the registers which required to be maintained in a factory and which are to be put
up for inspection by Inspectors appointed under the act.
13
Registration of Establishments
Every principal employer of an establishment who wishes to employ contract labor has to get
his establishment registered with the registration officer appointed by the Government for this
purpose. The registration officer issues, registration certificate if the establishment is accepted
for registration. This certificate can be cancelled if it is obtained by misrepresentation or
suppression of any material fact or if the registration has become useless or ineffective or
required to be revoked after the principal employer has been given an opportunity of being
heard and the approval of the Government concerned has been obtained for revocation.
Contract Labor cannot be employed so long as the registration certificate is not issued or after
it has been revoked. For registration the employer has to pay a fee which may vary with the
number of persons employed as prescribed in the rules framed under the Act. (Sec. 6, 7, 8, 9)
14
Both the Central and State Governments can prohibit employment of contract labor in any
process, operation or other work in any establishment after consulting their Advisory Boards
and considering the conditions of work and benefits provided for the contract labor in that
establishment. Employment of contract labor may not be permitted for any process, operation
and other work if:
a) It is incidental to, or necessary for the industry, trade business, manufacture or occupation
that is carried on in the establishment.
b) It is of perennial or perpetual nature of sufficient duration.
c) It is done ordinarily through regular workmen in the establishment or an establishment
similar thereto.
d) It is sufficient to employ considerable number of whole time workmen.
If a question arises whether any process, operation or other work is of perpetual or perennial
nature, the decision of the Government concerned is to be final.
Some of the important processes, operations and other works for which contract labor may be
permitted to be employed, are loading and unloading construction works, as these may satisfy
one or the other above mentioned conditions for the employment of contract labor.
Licensing Of Contractors
Every contractor has to obtain license for employing contract labor form the licensing officer
appointed by the Government for this purpose. In his application for license he has to
mention the location of his establishment, nature of operation of work for which contract
labor is to be employed, and such other particulars as may be required by the licensing
officer. He is charged license fee varying with the number of contract labor employed as
specified in the rules framed under the Act. The license may contain conditions as to hours of
work, fixation of wages and other essential amenities in respect of contract labor as the
Government may consider fit to impose and which the contractor may be required to comply
15
with while employing contract labor For ensuring compliance with these conditions the
contractor has to deposit a cash security of the amount required by the licensing officer.
License is issued for a specified period on expiry of which it has to be renewed. The license
can be revoked or suspended after giving license holder an opportunity of showing cause if it
is found that it has been obtained by misrepresentation or suppression of material facts, or if
any conditions of license or any other provision of the Act and its rules have not been
complied with. The licensing officer may also forfeit whole or part of the security deposit.
principal employer. If the contractor does not make payment the principal employer will do
the same and recover the amount so paid from the Contractor.
Every principal employer and contractor, who wants to employ contract labor, is to:
a) Get his establishment registered with the registering officer appointed by the Government.
b) Obtain license from the licensing officer for employing contract labor and comply with the
terms and conditions of the license.
c) Not to employ contract labor without obtaining registration certificate and license and after
the registration certificate and license are revoked or suspended.
d) Provide welfare and health facilities as required under the Act and its rules.
e) Pay wages to workers before the expiry of the wage period.
f) Co-operate with the inspectors in inspecting premises, documents and records and
examining any person to see if the provisions of the Act and the rules are being complied
with.
g) Maintain such registers and records with such particulars of contract labor, as nature of
work performed, rates of wages and other information specified in the rules framed under the
Act.
h) Exhibit in the premises of the establishment, where contract labor is employed, notice
showing hours of work, rates of wages. Wage period, dates of payment of wages, nature of
duties and other particulars as mentioned in rule 81 of the Act.
i) send a half yearly return to the licensing officer and yearly return to the registration officer
and to supply such other information and statistics as may be required by the Government
from time to time.
17
18
The Environment (Protection) Act was enacted in May 1986 which came into force in the
whole of India on the 19th November 1986. This general legislation on environmental
protection should enable coordination of activities of the various regulatory agencies, creation
of an authority or authorities with powers for environmental protection, regulation of
discharge of environmental pollutants and handling of hazardous substances, speedy response
in the event of accidents threatening environment and deterrent punishments to those who
endanger human environment, safety and health.
Provisions in the Act
There are 26 Sections in the Act. Section 2 of this Act deals with definitions of various terms
used. Environment as defined includes water, air and land and the interrelationship which
exists among and between water, air and land and human beings other living creatures, plants
micro-organism and property.
Environmental Pollutant means any solid, liquid or gaseous substances present in such
concentration as may be or tend to be injurious to environment.
Hazardous substance means any substance or preparation which by reason of chemical or
physiochemical properties or handling is liable to cause harm to human beings, other living
creatures, plants, micro-organism, property or the environment.
19
Section 3 of this Act confers power on the Central Government to take all such measures as it
deems necessary or expedient for the purpose of protection and improving the quality of the
environment. Such measures include the laying down standards by the Central Government
for emission or discharge of environmental pollutants from various sources whatsoever.
Environment (Protection Rules, 1986)
Subsequently in May 1994 the Central Government issued a notification, The Environment
Impact Assessment Notification, 1994 under Schedule 3 of the Environment (Protection)
Act, 1986 and rule 5 of the Environment (Protection) Rules underlining the requirements of
environmental clearance of a new project or for expansion or modernization of any activity
from the Central Government. Twenty nine projects have been specified for which
environmental clearance is to be sought from the Central Government provided investment in
17 projects are 50 crores or more.
20
Rule 14 enjoins upon every person carrying on an industry, operation or process requiring
Consent from the Pollution Control board to submit and environmental statement annually
to the Board by thirtieth day of September.
21
any 12[petroleum Class A] in respect of which a license has not been applied for
within the prescribed period or has been refused and which has not been exported;
d. Regulating the transport of petroleum;
e. Specifying the nature and condition of all receptacles and pipe-lines in which
petroleum may be transported;
f. Regulating the places at which and prescribing the conditions subject to which
petroleum may be stored;
g. Specifying the nature, situation and condition of all receptacles in which petroleum
may be stored;
h. prescribing the form and conditions of licenses for the import of 12[Petroleum Class
A], and for the transport or storage of any petroleum, the manner in which application
for such license shall be made, the authorities which may grant such licenses and the
fees which may be charged for such licenses;
i. Determining in any class of cases whether a license for the transport of petroleum
shall be obtained by the consignor, consignee or carrier;
j. Providing for the granting of combined licenses for the import, transport and storage
of petroleum, or for any two of such purposes;
k. prescribing the proportion in which any specified poisonous substance may be added
to petroleum, and prohibiting the import, transport or storage of petroleum in which
the proportion of any specified poisonous substance exceeds the prescribed
proportion; and
l. generally, providing for any matter which in 13[its] opinion is expedient for proper
control over the import, transport and storage of petroleum 14[including the charging
of fees for any services rendered in connection with the import, transport and storage
of petroleum.]
Comment:
According to sub-rule (1) of R. 151 it is clear that a 'No objection Certificate' granted under
R. 144 can be cancelled wherever the licensee ceases to have any right to use the site for
storing petrol and that right could be lost by a licensee either by his tenancy or right to the use
of the site coming to an end or for any other reason whereby, in law, the right to use the site
for storing ceases.
22
23
24
special
construction,
precautions
installation
and
for
use
the
of
electrical apparatus.
A zone 1 area, if inflammable gases or vapors are likely to be present in the area
under normal operating conditions; or
25
A zone 2 area, if inflammable gases or vapors are likely to be present in the area
only under abnormal operating conditions or failure or rupture of equipment.
LAYOUT DESIGN
Following philosophy should be adopted in layout of an
installation (OISD 244):
1. Risk Analysis / Assessment shall be carried out at the layout stage with an objective to
arrive at any specific mitigation measures required for Hazards identified. Risk
reduction / mitigation measures shall be given due credit.
2. Roads inside the hazardous area of Installation shall be restricted to vehicles required
for operational, maintenance and safety/security reasons and allowed only with proper
safety fittings and authorization from location in-charge/designated safety officer.
3. Alternative access shall be provided for each facility so that it can be approached for
firefighting in the event of blockage on one route.
4. Rail spur shall be located close to the boundary of the installation to minimize
road/pipe crossings and blockage of roads during shunting.
5.
6. Vehicles with spark ignition engine shall not be allowed inside hazardous area.
7. Physical segregation of hazardous and non-hazardous areas shall be provided. Layout
drawing indicating hazardous and non-hazardous area segregation /demarcation shall
be available. Hazardous area segregation/demarcation shall be as per IS
5572:2009 & OISD 113.
8. OISD-STD-106 explains in detail the "Process Design and Operating Philosophies on
Relief and Disposal systems"
26
27
a) Petroleum storage tanks shall be located in dike enclosures. Each dike shall have roads all
around for access for normal operation and maintenance as well as for emergency handling.
Aggregate capacity (Combined safe capacity) of tanks located in one dike enclosure shall not
exceed following values:
If a group of tanks contains both fixed and floating roof tanks, then it shall be treated as a
group affixed roof tanks for the purpose of above limits.
b) Dike enclosure shall be able to contain the complete contents of the largest tank in the dike
in case of any emergency. A free board of 200 mm above the calculated liquid level or 10% of
calculated dike capacity whichever is higher shall be provided for fixing the height and
capacity of the dike.
The height of tank enclosure dike (including free board) shall be at least 1.0 m and shall not
be more than 2.0 m above average inside grade level. The dike wall made up of earth,
concrete or solid masonry shall be designed to withstand the hydrostatic load and shall be
impervious. Earthen dike wall shall have not less than 0.6 meter wide flat section on top for
28
stability of the dike wall. Dike enclosure area (inside area of the dike) shall be also
impervious to prevent the ground water pollution.
c) In case of Under Ground Tanks :
Kerb wall of minimum 30 cm height shall be provided in the UG tank Farm Area to
shall be provided. Vent shall be at minimum 4 M height from the grade level.
The open end of free vent pipe shall be covered with two layers of non- corrodible
metal wire gauze having not less than 11 meshes per liner centimeter and shall be
29
access, means of escape in case of fire and also segregation of facilities so that the adjacent
facilities are not endangered during a fire.
Location of firewater pumps & tanks shall
be in line with OISD-STD-116, OISD-STD117 & OISD-STD-144 as the case may be.
Fire Water Flow Rate
Water flow calculated for cooling a tank-onfire at a rate of 3 lpm/m2of tank shell area.
Fire Water Storage
The storage should be located as far away as possible (not less than 60 M) from hazardous
areas to avoid any damage in case of fire/explosion. The effective capacity of the reservoir
above the level of suction point shall be minimum 4hours aggregate working capacity of
main pumps (excluding standby pumps). Where rate of makeup water supply is 50% or more,
this storage capacity may be reduced to 3 hours aggregate working capacity of main pumps.
Capacity of main Pumps
The capacity and number of main firewater pumps shall be fixed based on design fire water
rate, worked out on the basis of design criteria as per section 5.2. The capacity of each pump
shall not be less than, 400 m3/hr. or more than 1000 m3/hr. All pumps should be identical
with respect to capacity and head characteristics.
Fire Fighting Equipment
Firefighting equipment shall be inspected and tested as per OISD-STD-142 and record
maintained.
30
approved armored cable with correctly designed terminations, complete with armor
clamps, the armoring being carried and electrical clamps to provide mechanical
area;
single or multi core mineral insulated cable of approved type in conjunction with
(3) The electric supply circuits of each electric pump in a hazardous area shall be
Separately protected by a fuse or circuit breaker set to operate when the current in the
circuit so exceeds the rated current for such a period of time as to involve danger; and
Provided with an individual isolating switch at the main supply point for each electric
pump including its integral lighting system, if any.
31
(1) All electrical systems and equipments and all structures, plants and other non-currentcarrying metallic parts of major electric apparatus or any major metallic object in any place
where petroleum is refined, blended, stored, loaded or unloaded shall be efficiently earthed;
the resistance value of and earthing system to the general mass of the earth, shall not be more
than
4 ohms in the case of electrical systems and equipment or a valve that ensures the
operation of the protective device in the electrical circuit, whichever is lower, and
10 ohms in the case of all non-current carrying metallic parts of major electric
apparatus or any major metallic object.-
(2) All joints in pipelines, valves, plants, storage tanks and associated facilities and
equipments for petroleum shall be made electrically continuous by bonding or otherwise; the
resistance value between each joint shall not exceed 1ohm.
32
(3) A piping which is not in electrical contact with the associated tank or vessel shall be
efficiently connected to such tank or vessel by a flexible conductor and earthed.
Cathode protection
(1) Cathode protection system where employed shall be designed and installed in accordance
with the current recognized practice and so maintained as
(2) The metallic structures, pipelines, valves, plants and associated equipment under cathode
protection shall not be broken for repair or maintenance unless a heavy gauge conducting
cable is clamped to each side of the intended break for establishing between them an
electrical bond and the cable shall remain clamped until repair or maintenance work is
completed and the break rejoined.
33
Syllabus:
Shall display a distinct mark of Class Label appropriate to the type of dangerous
goods as specified.
Shall be equipped with safety equipment for preventing fire, explosion or escape of
hazardous or dangerous goods.
3. Shall be fitted with Techno graph (an instrument to record the lapse of running time
of the motor vehicle, time speed maintained, acceleration, declaration etc.,)
conforming to the BIS specifications.
Every vehicle carrying goods of dangerous or hazardous nature shall be fitted with a SPARK
ARRESTER (Rule 129-A).
34
The goods carriage has a valid registration to carry the said goods
The vehicle is equipped with necessary first aid, safety equipment and antidotes as
being transported.
The driver of the goods carriage is trained in handling the dangers posed during
transport such goods.
2. Every consigner shall supply to the owner full and adequate information about the goods
being transported.
The vehicle has a valid registration to carry the said goods & It is safe for
transportation
The vehicle is equipped with necessary first aid, safety equipment, tool box and
antidotes as may be necessary to contain any accident.
2. The owner should satisfy himself that the information given by the consigner is full and
accurate in all respects.
3. The owner shall ensure that the driver is given all the relevant information in writing as
given in annexure v
4.
The owner and the consigner shall lay down the root for each trip, unless directed or
35
(1) Receive training before operating the vehicle for 3 days at a recognized institution
(2) Recurrent training must receive the required training and for keeping detailed records
of when and what training was given occur every year for one day. Hazmat employers
are responsible for certifying that each hazmat employee has
Documents Required:(See Annexure-I for reference)
-Vehicle:
1. Registration Certificate (RC book)
2. Tax proof
3. Fitness Certificate
4. Insurance Certificate.
5. Permit issued by RTA.
6. P.U.C Certificate.
-Vehicle Tank:
1. Explosive license.
2. Emergency information panel.
3. Hazard class label.
38
Section 3:- No one shall import, transport or store any petroleum except in accordance
Sr. No.
PURPOSE
Whether License is
Licensing/Approving
required(with form) or
Authority
Approval is required
1
Circle/sub Circle
office
License (form X)
District Authority
District Authority
Circle/sub Circle
up to300 liters.
office
Approval
45 kl
6
Circle/sub Circle
office
Approval
Chief Controller of
Explosives
40
OBJECTIVES
economy
To understand how world-class standards of health, safety and environmental
To discover how the national oil and gas demand of the country is met in a costeffective manner.
41
RESEARCH METHODOLOGY
The main objective of the project is to study the Statutory Compliances followed in a
Petroleum Terminal. The outcomes are properly analyzed to find out the various aspects like,
Importance of Regulatory Acts, Employee feedback on health, safety and environment,
Modes of Product supply, Daily Demand of Products and Safety practices in the terminal.
Data Collection
Primary Data Source- Questionnaire, personal interviews
Secondary Data Source- Company manuals, journals, Internet and books
Findings and interpretation- Pie Chart and Bar Chart
42
Importance
STATUTORY ACTS
Factories Act, 1948
19%
19%
24%
19%
INTERPRETATION:As this project is related to Petroleum Industry, Petroleum Act need to be followed
completely and all licensing part need to be completed along with the other acts also
simultaneously followed which are general requirements of every business unit.
43
2) EMPLOYEE FEEDBACK:This is the survey done at HPCL and received feedback from some employees about the
Health, Safety and Environment facilities. (Rate 0 %{ less satisfied}-100{more
satisfied})
Facilities at HPCL
Health
Safety
Environment
Employee Feedback
82%
95%
98%
Employee Feedback
100%
95%
90%
Employee Feedback
85%
80%
75%
70%
Health
Safety
Environment
INTERPRETATION:Above chart shows that 82% of the employees have been satisfied with the Health facilities
like drinking water, urinals, and first aid facilities, they were expecting improvement in food
quality. 95% were satisfied with the Safety facilities or the safety precautions at HPCL. And
98% were satisfied with the environment of the organization.
44
3) MODE OF PRODUCT SUPPLY:The product is supplied to the customer or depots through different modes i.e. Tank
Truck which means road transportation by truck tanker, Tank Wagon which means rail
transportation by tanker rail and the pipeline transfer means pipelines are installed to
the customers place from storage point. The terminal visited was, performing their
activities mostly by Tank Truck on daily basis, by Tank wagon on weekly basis and by
pipeline according to the requirements (Generally to the port location for ships and
barges). (Rate 1{lowest}-5{highest})
Frequency
As per Requirement
Daily
Weekly
Pipeline
Tank Truck
Tank Wagon
Mode Of Transport
Tank Wagon
As per Requirement
Tank Truck
Daily
Weekly
Pipeline
INTERPRETATION:As the diagram shows that the Tank Truck is the mode of transport used on daily basis, Tank
wagon is on weekly basis and Pipeline is according to the requirement. Generally Pipeline
transfer is used to supply product to the shipping port areas or to the dealers as per their
requirements.
45
4) DEMAND OF THE DIFFERENT PRODUCTS :These are the products supplied by the marketing department to the contracted
customer as per their requirements on daily basis. Below chart shows the daily
demand of the product from the customer. (Rate 1{lowest}-10{highest})
Product
Demand
Furnace Oil
Hexane
Solvent
Diana
Bitumen
10
Demand
10
9
8
7
6
5
4
3
2
1
0
Demand
INTERPRETATION:Above chart shows that the product Bitumen and Hexane are demanded more on daily basis
and others are comparatively less. According to the availability the product is supplied to the
customers or the depots.
46
SUGGESTIONS
Based on my study, I would suggest that HPCL should use an upgraded technology to
ensure smooth functioning of the terminal.
HPCL should reduce the lead time (excess time) required to fill the tanks. Changing
from traditional practices to the automation, it will be easy to deliver accurate product
to the customer on demanded time. This will also help them to improve productivity
and performance.
As HPCL is considered to be the best of all petroleum terminals, it should ensure that
the rules and regulations are followed up to the best possible level keeping into mind
the welfare of Human safety and Environment protection.
47
CONCLUSION
We understand that compliance protects Human health and the Environment by improving
environmental behavior through statutory and non-statutory means. This survey shows that
HPCL gives 100% importance to the guidelines assigned by the Oil Industry Safety
Directorate (OISD) and Petroleum & Explosive Safety Organization (PESO).
Through this survey we understand that Human safety and Environment protection has more
importance in every petroleum and oil industry which should be aim of every mankind to
protect the wellness of society. With this mission HPCL running its activities of guiding their
employees with periodical sessions and training on human safety and environment protection.
For that they also organize CSR activities, employment training, safety training and health
measure.
Through this report we came to know about the different acts and rules which need to be
followed before starting or setting a petroleum plant. We studied about the different types of
petroleum products and their uses. We understood the importance of safety and their benefits
to the human and environment as well. We studied about the different licenses and certificates
required for every segment of the business i.e. licenses from the point of view of Owner,
Customer and the training and safety certificates to the truck drivers. We analyzed the
different activities performed at petroleum terminal from refining to storage and from storage
to the supply of product to customer.
So finally, I would like to conclude that the Statutory Compliance provides the legal
framework which assist in enhancing the relationship between the employees and employers
of an organization. Statutory Compliance is the key priority of all organization as it helps an
organization to meet its legal obligations and standards.
48
QUESTIONNAIRE
1) According to you up to what extent corporate governance is followed in your
organization?
A.
B.
C.
D.
50%
75%
90%
100%
2) From the following Statutory Acts which are strictly monitored by your organization?
Rate 1-5 according to necessity.
A.
B.
C.
D.
E.
----------------
b. Weekly
c. As per requirement
B. Tank Wagon
a. Daily
b. Weekly
c. As per requirement
C. Pipeline Transfer
a. Daily
b. Weekly
c. As per requirement
10) List down the products stored and supplied from your plant on daily basis.
Tick more than one.
A.
B.
C.
D.
E.
F.
G.
H.
I.
Furnace oil
Hexane
Light Diesel Oil
Mineral Turpentine Oil
Rubber Processing Oil
Solvent
Diana
High Flash High Speed Diesel
Bitumen
50
51