Scribd Logo
Upload

Welcome to Scribd!

  • 6 views

    Styles of Communication

    Uploaded by

    shakbee
    The document defines communication as the exchange of ideas, views, and feelings between people to create common understanding. It notes that communication serves four major functions within organizations: control, motivation, emotional expression, and information. The key elements of the communication process are identified as the sender, message, encoding, media, decoding, receiver, and feedback. Barriers to effective communication are also discussed, including semantic barriers, psychological barriers, organizational barriers, and personal barriers. Strategies for improving communication effectiveness focus on clarifying ideas before communicating, consulting others, ensuring proper feedback, and being a good listener.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Styles of Communication

    Uploaded by

    shakbee
    6 views15 pages
    The document defines communication as the exchange of ideas, views, and feelings between people to create common understanding. It notes that communication serves four major functions within organizations: control, motivation, emotional expression, and information. The key elements of the communication process are identified as the sender, message, encoding, media, decoding, receiver, and feedback. Barriers to effective communication are also discussed, including semantic barriers, psychological barriers, organizational barriers, and personal barriers. Strategies for improving communication effectiveness focus on clarifying ideas before communicating, consulting others, ensuring proper feedback, and being a good listener.

    Original Description:

    dd

    Original Title

    Communicationddd

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document defines communication as the exchange of ideas, views, and feelings between people to create common understanding. It notes that communication serves four major functions within organizations: control, motivation, emotional expression, and information. The key elements of the communication process are identified as the sender, message, encoding, media, decoding, receiver, and feedback. Barriers to effective communication are also discussed, including semantic barriers, psychological barriers, organizational barriers, and personal barriers. Strategies for improving communication effectiveness focus on clarifying ideas before communicating, consulting others, ensuring proper feedback, and being a good listener.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    6 views15 pages

    Styles of Communication

    Uploaded by

    shakbee
    The document defines communication as the exchange of ideas, views, and feelings between people to create common understanding. It notes that communication serves four major functions within organizations: control, motivation, emotional expression, and information. The key elements of the communication process are identified as the sender, message, encoding, media, decoding, receiver, and feedback. Barriers to effective communication are also discussed, including semantic barriers, psychological barriers, organizational barriers, and personal barriers. Strategies for improving communication effectiveness focus on clarifying ideas before communicating, consulting others, ensuring proper feedback, and being a good listener.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 15

    COMMUNICATION

    Styles of Communication

    COMMUNICATION
    COMMUNICATION
    The word communication has been derived from
    Latin word communis which means common which
    constantly
    implies
    common
    understanding.
    Communication is defined as process of exchange of
    ideas, views, facts, feelings etc., between or among
    people to create common understanding.

    DEFINITIONS OF AN SKILLFUL

    Communication is transfer of information from the sender


    to the receiver with the information being understood by
    the receiver. -Harold Koontz

    F U N C T I O N S O F C O M M U N I C AT I O N
    It serves four major functions within a group or
    organization.
    Control
    Motivation
    Emotional Expression
    Information

    I MP O RTAN C E OF
    C OM MUN IC ATI ON
    Acts as a basis of coordination
    helps in smooth working of an enterprise
    Basis of decision making
    Managerial efficiency
    Effective leadership
    Boosts morale

    E LE ME N TS OF
    C OMMUN I CATI ON PROC ESS
    Sender
    Message
    Encoding
    Media
    Decoding
    Receiver
    Feedback
    Noise

    Encoding

    Sender

    Messag
    e

    Decoding

    Media

    Nois
    e

    Receive
    r

    C O M M U N I C AT I O N S T Y L E S
    Formal communication
    Informal communication :
    Single chain
    Wheel
    Circular
    Free flow

    chain

    wheel

    circular

    Free flow

    BARRIERS TO
    EFFECTIVE
    COMMUNICATION
    Semantic Barriers:
    Badly expressed messages
    Symbols with different meaning
    Faulty translations
    Unclarified assumptions
    Body language and gesture decoding

    P S YC H O L O G I C A L B A R R I E R S
    Premature evaluation
    Lack of attention
    Loss by transmission
    Distrust

    O R G A N I Z AT I O N A L B A R R I E R S

    Organizational Policy
    Rules and Regulation
    Status
    Complexity in organization
    Organizational facilities

    PERSONAL BARRIERS
    Fear of challenge to authority
    Lack of confidence of superior on his sub ordinates
    Unwillingness to communicate
    Lack of proper incentives

    I M P R O V I N G C O M M U N I C AT I O N
    EFFECTIVENESS
    Clarify the ideas before communication
    Communicate according to the needs of the receiver
    Consult others before communications
    Beware of language, tone and content of the message
    Convey things of help and value to listeners.
    Ensure proper feedback
    Follow up communications
    Be a good listener.

    Thank you

    You might also like