Organisational

Behaviour is the
study of individuals
and groups in
organisations.

Special characteristics of OB
Multidisciplinary basis : Draws on
insights from psychology, anthropology,
sociology, political science, economics.
Applied focus: OB seeks to help
individuals and organisations achieve high
performance productivity in their work,
along with deriving satisfaction from their

Contingency orientation: Rather than

assume there is a one best way in which
to manage people and organisations, OB
adopts a contingency approach.
Emphasis on scientific inquiry: OB uses
scientific methods to develop and
empirically test generalisations about
behaviour in organisations.

 What is organizational behavior and why is it

important?

Why do Organizations Exist ?

Organisations exist because
individuals are limited in their physical
and mental capabilities. Organisations
are mechanisms through which many
people combine their efforts and work
together to accomplish more than any
one person could alone.

Organisations as open systems

Organisations can be viewed as open
systems that transform human and
material resource inputs received from
their environment into product outputs
in the form of finished goods and/or
services. The outputs are then offered to
the environment for consumption.

What do Managers do ?
Managers are
responsible for work that
is accomplished through
performance contributions
of others.

What is an effective manager?

An effective manager is one whose
work unit achieves high levels of task
accomplishment and maintains itself
as a capable workforce over time.
Task performance: the quality and
quantity of the work produced.
Human resource maintenance: the
attraction and continuation of a

 The management process

Contemporary Issues and

Challenges ?
Among the biggest challenges
that managers must deal with
are:
globalisation
the changing nature of work
the changing nature of the

Why Study Organizational

Behavior?
Understand Organizational
events
Influence Organizational
events
Predict Organizational events

 How do we learn about organizational behavior?