Questionnaire to measure job satisfaction

Demographics
1. What is your gender?
Male
female
2. For how long have you been associated with this organization?
Less than a year
1-2 years
3-5 years
more than 5 years
3. What is your income bracket?
0-25000
25000-35000
35000-50000
Online buying behavior

above 50000
Strong
ly
disagr
ee

Disagr
ee

Nuetr
al

Agre
e

Strong
ly
Agree

Strong
ly
disagr
ee

Disagr
ee

Neutr
al

Agre
e

Strong
ly
Agree

Strong
ly
disagr
ee

Disagr
ee

Neutr
al

Agre
e

Strong
ly
Agree

1 I do online shopping Because here I get

information on the quality of products
faster than elsewhere
2 I do online shopping Because one saves
a great deal of time during shopping
when informing
3 I do online shopping Because I am
interested in what is new
4 I do online shopping Because find the
right answers when I how difficulties
with a product

Information quality

5 I spend a lot of time looking for

information.
6 I spend a lot of effort getting
information
7 I wish I had more time to look for
information
8 I usually find myself pressed for time
Quality of website

9
1
0

I spend a lot of time contacting the

online store
I spend a lot of effort contacting the
online store

1
1
1
2

I spend a lot of time monitoring

whether products I ordered are
processed
I spent a lot of effort monitoring
whether products I ordered are
processed
Price sensitivity

1
3
1
4

All Internet-based sellers have more or

less similar prices for this product
My last purchase with my favorite
Internet based seller was a good

1
5
1
6

I am happy with the price offered by

my favorite Internet-based seller
The prices of the products I have
purchased from my favorite Internetbased seller are at the right level,
given the quality

Customer service

1
7
1
8

Disagr
ee

Neutr
al

Agre
e

Strong
ly
Agree

Strong
ly
disagr
ee

Disagr
ee

Neutr
al

Agre
e

Strong
ly
Agree

Strong
ly
disagr
ee

Disagr
ee

Neutr
al

Agre
e

Strong
ly
Agree

Membership services from online

communication system are very useful
I am satisfied with services, which are
provided from online communication
system
Brand name familiarity

1
9
2
0

Strong
ly
disagr
ee

I often prefer to use well-known online

websites
Familiar brand names give me lots of
motivation when I log on the online
system