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Quality
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- - .. .2002 .115
Juran Dj .Gestion de la qualit. AFNOR. 1983. P15
Neville jean Philipe. La qualit en question. Revue Franaise de Gestion,
Mars,Avril,Mai. 1996. p39
Crosby jean Philipe. La qualit cest gratuit. Economica. 1986. p19
Meria Cristian. La qualit des produits industriels. Ed dunod. P3
.8
. . . . .2002129
Jean marie .Le dfi de la qualit dans la socit industrielle. P81
. . . .. 1995 .127
Brilman Jean. Les meilleures pratiques de management au cur de la
performance. Ed .organisation. 2 tirage. 1998.
. . .2 1998.2
. . .1 .2000
. . .. ..299
. . .
. .2005.
. .
. ..2005.
. . ..2005.
. - ..2002..8
. . . 1996..87
. ---- .
2002..16
Porter Michael. LAVANTAGE concurrentiel- comment devancer ses
concourt et maintenir son avance. Ed dunod. Paris. 1997. p8
. . . 2005.181
. %1 -
. . ..1998.
. . . .2001
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