ZTEDH ZXSDR BTS Alarm Handling 518083 Tel: (86) 755 26778800 Fax: (86) 755 25778939, URL: hp: /Jensupportte.com > Learn the SDR alarm information archi- tecture >> Learn the alarms about baseband unit >> Lerarn the alarms about radio unit ‘Confidential and Proprietary Information of STE CORPORATION 1ZXSDR BTS Alarm Handling TIER Chapter 1 Overview After you have completed this chapter, you wi >> Overview of Fault Management >> Alarm Management Interface >> Alarm Representation know: >> Alarm Structure >> Notification Structure 1.1 Overview of Fault Management 1.2 Alarm Management Interface The interface of alarm management parameter is shown in Figure 1 FIGURE 1 ALARM MANAGEMENT INTERFACE 1. Main Menu 4. Alarm Message View 2. Toolbar 5. Hint Message Bar 3, Resource view, management view 6. Status Bar Main Menu Table 1 shows the description of main menu functions. 2 Confidential and Proprietary Information of STE CORPORATIONTIER Toolbar Resource View and Management View Chapter 1 Overview TABLE 1 DESCRIPTION OF MAIN MENU FUNCTIONS Menu item Function system Set the property of system func- tion View Access to the initial interface menu in different system modules. Alarm Inspection View current alarm, history alarm, and notification messages; view the alarm monitoring; the function of alarm synchronization, Alarm Setting Alarm processing rule, alarm box, alarm jitter rule, and'NE filtering rule. Help system help information ‘Table 2 shows the description of shortcut button about alarm man= agement toolbar. TABLE 2 DESCRIPTION OF SHORTCUT BUTTON ABOUT ALARM MANAGEMENT TOOLBAR Meaning Description Lock Screen To lock the screen Logout Logout current user Query current | Based on user demands, query current alarm alarms information according to specific conditions, Alarm History Query | Based on user demands, query history alarm information according to specific conditions Notification Query _| Based on user demands, query the notification message according to specific conditions. Help Topics Provide the help information for users. Resource view and management view are similar to the tree struc ture of Windows system Resource view is an organization shape to indicate the NE by using a tree, The different functional objects in the NE corresponds to different tree nodes. The objects represented in adjacent nodes in the tree have the upper/lower or parallel relationship. Resource view shows the interactive relation between the objects for man= aged elements physically. Management view is an organization shape to represent the func tions of alarm management by using a tree. The different nodes in the tree represents the different function objects for alarm man agement. The view clearly shows the functions about alarm man- agement. Through management view, the user can easily view and configure the alarms: ‘Confidential and Proprietary Information of STE CORPORATION 32XSOR BTS Alarm Handing TIE Alarm Message View Hint Message Bar Status Bar Alarm Property Alarm message view is the main window of alarm management dient interface. Based on different operations, it can display varied alarm messages: It shows the information of administrator operation. It shows the information about current login users and servers. 1.3 Alarm Representation The alarm type is divided into alarm and notification message. 1.3.1 Alarm Alarm is the prompt message about some faults that occur contin- uously and impact the proper service and system reliability. Usu- ally, the alarm messages last some time and will not disappear until all the problems or faults have been removed This kind of fault may impact the normal system operation. Once it occurs, the user shall timely find the reason and solve it. 1.3.2 Notification Notification refers to unrepeated or transient fault or event oc- curred during system operation. For instance, board reset and signaling overload. The fault is caused by severe environment, so the special handling is not required, waiting for system recovery. The user only need find the reason and solve it if a notification frequently occurs. 1.4 Alarm Structure 1. Alarm Code It is the identifier to distinguish the alarms. The alarm code is defined by 32 bits field, indicating the value of specific alarm code. Description It reflects the fault reason and symptom 3. Severity Alarm can be divided into four levels based on severity. » Critical, Critical alarm causes system breakdown and ser- vice interruption. It requires immediate troubleshooting. 3 Confidential and Proprietary Information of ZTE CORPORATIONTIER Probable Cause System Impact Handling Suggestion Chapter 1 Overview » Major. Major alarm significantly affects system operation or weakens network service capability. It requires trou- bleshooting as soon as possible. » Minor. Minor alarm affects system operation and network service capability in a insignificant way. It requires timely troubleshooting so as to avoid severity escalation. » Warning. Warning poses a potential hazard to system op- eration and network service capability. It requires trou- bleshooting at an appropriate time so as to avoid severity escalation. ‘The degree of impact as described in the definition of alarm severity refers to the impact of a single index, such as reliability and security. Once the impact on any of the index reaches the specified threshold, the severity level of the alarm can be roughly determined, If an alarm has an impact on multiple indices, alarm severity should be escalated accordingly. O nore: The alarm level can be modified in NetNumen M31 ifnecessary. In general, the default value of alarm level is a reasonable value. The user shall be careful and do not modify it randomly. In addition, the severity of a few alarms is undetermined. It is up to users to define the severity of such alarms. Alarm Type Alarm is classified into six types according to alarm trigger con- dition and its system impact: » Equipment alar » Communication alarm: related with information transmis sion (ITU-T Recommendation X.733). » Processing alarm: related with software or process fault (ITU-T Recommendation X.733). » Environment alarm: related with the environment where the equipment is located (ITU-T Recommendation X.733). » QoS alarm: related with degradation of service quality (ITU-T Recommendation x.733). related with the NetNumen M31. related with device hardware, > NetNumen alarr Itlists all probable causes. Probable alarm causes are enumerated to help users troubleshoot, find preventive measures, and restore the system to normal state in a timely manner. System impact refers to the impact that the alarm incurs on sys- tem or services. ‘Troubleshooting measures and suggestions are provided Pay attention to the following tips when handling alarms After operation & maintenance staff records the fault and symptom, they shall handle it in order according to the meth ods described in this manual. If no other special description ‘Confidential and Proprietary Information of STE CORPORATION 52XSOR BTS Alarm Handing TIE and the fault disappears, the alarm handling terminates. If the fault still remains, go to the next step. = Ifthe fault cannot be removed, contact the local ZTE office as soon as possible 1.5 Notification Structure Notification 1. Notification Code Property It is the identifier to distinguish the notifications. The notification code is defined by 32 bits field, indicating the value of specific notification code. 2. Notification Name It reflects the event or fault reason and symptom. 3. Notification Rank It consists of ordinary and important grades according to its importance. 4. Notification Type There is no notification type Probable Cause It lists all probable causes. The purpose to give out the reason is to learn the trigger condition of the notification, to get the trou- bleshooting methods and precautions, so the system can restore as soon as possible System Impact _It lists the influences and effects for the system or service by the notification. Handling It provides the useful actions and suggestions for troubleshooting. Suggestion ‘99 In practice, you shall note the following points that will not be explained more in this manual = After operation & maintenance staff records the fault and symptom, they shall handle it in order according to the meth- ods described in this manual. If no other special description and the fault disappears, the notification handling terminates. If the fault still remains, go to the next step. = If the system can not restore or the fault can not be solved for a long time, contact local ZTE office. 5 Confidential and Proprietary Information of ZTE CORPORATIONChapter2 Baseband Unit Alarm After you have completed this chapter, you will know: Alarm Property Probable Cause System Impact Handling Suggestion >> CC Alarm >> UBPG Alarm >> FS Alarm >> PM Alarm >> SA Alarm >> Common Board Alarm 2.1 CC Alarm 2.1.1 198084024 E1/T1 remote receiving fault = Alarm Code: 198084024 = Description: £1/T1 remote receiving fault = Severity: Minor = Alarm Type: Communication alarm ‘The 1/T1 transmission link is improper (higher probability), 2. The PPP related configuration is wrong at BTS or BSC side (higher probability). 3. The local or remote PPP software module is exceptional (lower probability). 4. The local or remote PPP device fails (lowest probability). E1 can not receive and transmit properly. 2. For PPP mode, it may interrupt the service carried by this E1/T1 link, that is, the service on whole site interrupted. 3. For ML-PPP mode, if there is proper E1/T1 link for same group, the service interruption is impossible, but it may reduce the bandwidth. 4. It may impact the dock extracted on E1 line, along with the alarm of reference source degraded or lost. 1. Check £1/T1 connection at BBU side, keeping proper connec- tion, tight connector, intact pins and ‘cables. i. Check whether the SA board is inserted properly. ji, Check whether the E1 connector is ok ‘Confidential and Proprietary Information of STE CORPORATION 72XSOR BTS Alarm Handing TIE Alarm Property Probable Cause System Impact Handling Suggestion ili, Check whether the connector pins are intact. If any prob lem, replace the connector. iv. Check whether the E1 transmission cable is compliant with engineering specification and no any external force. If it is incom pliant or any external force, you shall change the connection’ Check the mode and impedance jumpers on SA/SE board (cor- responding to three modes and jumper methods: £175 ohms, E1 120 ohms, and T1). For twisted pairs, the negative end can not be grounded. 3. Check whether the configuration of £1 and T1 modes at two ends is consistent, 4. Check whether the frame structure is matched and the two ends of the cable shall be working in bi-frame or multi-frame mode. Check whether two ends are consistent and keep the two ends matched 5. Do selfloop for this €1/T1 link. If the alarm still remains af- ter self-loop, it indicates it is the hardware fault at BBU side, gradually replace E1/T1 cable, SA board, and CC board till the alarm disappears. If the alarm appears after self-loop, check remote E1 cable. 2.1.2 198084020 E1/T1 Link Loss of Frame Alarm = Alarm Code: 198084020 = Description: £1/T1 Link Loss of Frame Alarm = Severity: Critical Alarm Type: Communication alarm 1, The E1/T1 transmission link is improper (higher probability). 2. The PPP related configuration is wrong at 8TS or BSC side (higher probability), 3, The local or remote PPP software module is exceptional (lower probability). 4. The local or remote PPP device fails (lowest probability). 1. The impact to the clock: 2Mbis clock is lost if the alarm occurs with the 8th E1; the line clock is lost if the alarm occurs to all Els. For the Iub/Abis: if E1 can not receive or transmit, then pe- riodical slide code might occur at Iub/Abis and loss of packet may occur for the service. 3, The impact to the inter-site handover: the accuracy of the BTS dock might degenerate and fail to meet the 3GPP requirement, along with the alarm ofreference degraded or lost, and reduces the success rate of the handover. 1. Check £1/T1 connection at BBU side, keeping proper connec- tion, tight connector, intact pins and cables, a Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion 2. All 1 Chapter 2 Baseband Unit Alarm i. Check whether the SA board is inserted properly. ji, Check whether the E1 connector is ok ili. Check whether the connector pins are intact. If any prob- lem, replace the connector. iv. Check whether the E1 transmission cable is compliant with engineering specification and no any external force. If it is incompliant or any external force, you shall change the connection. Check the mode and impedance jumpers an SA/SE board (cor- responding to three modes and jumper methods: E1 75 ohms, £1120 ohms, and T1). For twisted pairs, the negative end can not be grounded. Check whether the configuration of E1 and T1 modes at two ends is consistent. Check whether the frame structure is matched and the two ends of the cable shall be working in bi-frame or multi-frame mode. Check whether two ends are consistent and keep the two ends matched Do self-loop for this 1/T1 link. If the alarm still remains af ter self-loop, it indicates it is the hardware fault at BBU side, gradually replace €1/T1 cable, SA board, and CC board till the alarm disappears. If the alarm appears after self-loop, check remote E1 cable. 1.3 198084034 PPP Link Broken Alarm Code: 198084034 Description: PPP Link Broken Severity: Critical Alarm Type: Equipment Alarm ‘The £1/T1 transmission link is improper (higher probability), ‘The PPP related configuration is wrong at BTS or BSC side (higher probability). The local or remote PPP software module is probability). The local or remote PPP device fails (lowest probability) services carried by this PPP link are unavailable. Check £1/T1 connection at BBU side, keeping proper connec- tion, tight connector, intact pins and ‘cables. i. Check whether the SA board is inserted properly. ji, Check whether the E1 connector is ok -xceptional (lower ili. Check whether the connector pins are intact. If any prob- lem, replace the connector. iv. Check whether the E1 transmission cable is compliant with engineering specification and no any external force. If it, ‘Confidential and Proprietary Information of STE CORPORATION 5ZXSDR BTS Alarm Handling TIER is incom pliant or any external force, you shall change the connection’ Check the mode and impedance jumpers on SA/SE board (cor- responding to three modes and jumper methods: £175 ohms, E1 120 ohms, and T1). For twisted pairs, the negative end can not be grounded. Check whether the configuration of E1 and T1 modes at two ends is consistent. Check whether the frame structure is matched and the two ends of the cable shall be working in bi-frame or multi-frame mode. Check whether two ends are consistent and keep the two ends matched Do self-loop for this £1/T1 link. If the alarm still remains af- ter self-loop, it indicates it is the hardware fault at BBU side, gradually replace E1/T1 cable, SA board, and CC board till the alarm disappears. If the alarm appears after self-loop, check remote E1 cable. 2.1.4 198084035 PPP Links are All Unavailable Alarm Property = Probable Cause 4. Alarm Code: 198084035 Description: PPP Links are All Unavailable Severity: Critical Alarm Type: Equipment Alarm The E1/T1 transmission link is improper (higher probability). The PPP related configuration is wrong at BTS or BSC side (higher probability) The local or remote PPP software module is exceptional (lower probability). The local or remote PPP device fails (lowest probability) System Impact All services carried by this PPP link are unavailable. Handling 1 Suggestion Check E1/T1 connection at BBU side, keeping proper connec- tion, tight connector, intact pins and cables, i, Check whether the SA board is inserted properly. ii, Check whether the £1 connector is ok. ili, Check whether the connector pins are intact. If any prob lem, replace the connector. iv. Check whether the E1 transmission cable is compliant with engineering specification and no any external force. If it is incom pliant or any external force, you shall change the connection’ Check the mode and impedance jumpers on SA/SE board (cor- responding to three modes and jumper methods: £175 ohms, E1 120 ohms, and T1). For twisted pairs, the negative end can not be grounded. io ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Chapter 2 Baseband Unit Alarm Check whether the configuration of E1 and T1 modes at two ends is consistent. Check whether the frame structure is matched and the two ends of the cable shall be working in bi-frame or multi-frame mode. Check whether two ends are consistent and keep the two ends matched. Do self'loop for this £1/T1 link. If the alarm still remains af- ter self-loop, it indicates it is the hardware fault at BU side, gradually replace £1/T1 cable, SA board, and CC board till the alarm disappears. If the alarm appears after self-loop, check remote E1 cable. 2.1.5 198084019 E1/T1 LOS (Loss Of Signal) Alarm 4 Alarm Code: 198084019 Description: £1/T1 LOS (Loss Of Signal) Alarm Severity: Critical Alarm Type: Communication alarm ‘The 1/T1 transmission link is improper (higher probability), ‘The PPP related configuration is wrong at BTS or BSC side (higher probability). The local or remote PPP software module is probability). The local or remote PPP device fails (lowest probability) -xceptional (lower The available physical bandwidth is reduced, and it has no influ- ence on the service. If the Telecom signal for all links are lost, it may cause all bearing services interrupted. 1 Check £1/T1 connection at BBU side, keeping proper connec- tion, tight connector, intact pins and ‘cables. i. Check whether the SA board is inserted properly. ji, Check whether the E1 connector is ok ili. Check whether the connector pins are intact. If any prob- lem, replace the connector. iv. Check whether the E1 transmission cable is compliant with engineering specification and no any external force. If it is incompliant or any external force, you shall change the connection. Check the mode and impedance jumpers an SA/SE board (cor- responding to three modes and jumper methods: E1 75 ohms, £1120 ohms, and T1). For twisted pairs, the negative end can not be grounded. Check whether the configuration of E1 and T1 modes at two ends is consistent. Check whether the frame structure is matched and the two ends of the cable shall be working in bi-frame or multi-frame ‘Confidential and Proprietary Information of ZTE CORPORATION 422XSOR BTS Alarm Handing TIE Alarm Property Probable Cause System Impact Handling Suggestion mode. Check whether two ends are consistent and keep the two ends matched 5. Do selfloop for this €1/T1 link. If the alarm still remains af- ter self-loop, it indicates it is the hardware fault at BBU side, gradually replace E1/T1 cable, SA board, and CC board till the alarm disappears. If the alarm appears after self-loop, check remote E1 cable. 2.1.6 198084021 E1/T1 Loss of Cell Delineation Alarm = Alarm Code: 198084021 = Description: £1/T1 Loss of Cell Delineation Alarm = Severity: Critical Alarm Type: Communication alarm The E1/T1 transmission link is improper (higher probability). The PPP related configuration is wrong at BTS or BSC side (higher probability) The local or remote PPP software module is exceptional (lower probability). The local or remote PPP device fails (lowest probability) E1 can not receive and transmit properly. For PPP mode, it may interrupt the service carried by this €1/T1 link, that is, the service on whole site interrupted. For ML-PPP mode, if there is proper E1/T1 link for same group, the service interruption is impossible, but it may reduce the bandwidth. 1. Check £1/T1 connection at BBU side, keeping proper connec- tion, tight connector, intact pins and cables, i, Check whether the SA board is inserted properly. ii, Check whether the £1 connector is ok. pee w ili, Check whether the connector pins are intact. If any prob lem, replace the connector. iv. Check whether the E1 transmission cable is compliant with engineering specification and no any external force. If it is incom pliant or any external force, you shall change the connection’ Check the mode and impedance jumpers on SA/SE board (cor- responding to three modes and jumper methods: £175 ohms, E1 120 ohms, and T1). For twisted pairs, the negative end can not be grounded. 3. Check whether the configuration of E1 and Ti modes at two ends is consistent. 4. Check whether the frame structure is matched and the two ends of the cable shall be working in bi-frame or multi-frame 2B ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Alarm Property Probable Cause System Impact Handling Suggestion Chapter 2 Baseband Unit Alarm mode. Check whether two ends are consistent and keep the two ends matched. Do self'loop for this £1/T1 link. If the alarm still remains af- ter self-loop, it indicates it is the hardware fault at BU side, gradually replace £1/T1 cable, SA board, and CC board till the alarm disappears. If the alarm appears after self-loop, check remote E1 cable. 2.1.7 198084025 E1/T1 Link Self-loop Alarm Code: 198084025 Description: £1/T1 Link SelHoop Severity: Minor Alarm Type: Communication alarm £1/T1 link self-loop exists. Set selfloop at near end or remote end for £1/T1 link. E1 can not receive and transmit properly. For PPP mode, it may cause the site service interrupted For ML-PPP mode, if there is proper €1/T1 link for same group, the service interruption is impossible, but it may reduce the bandwidth. Check if hardware or software self-loop is set at different nodes, such as power distribution frame and transmission equipment for £1/T1 connection. If yes, cancel the self-loop. 2.1.8 198084250 IQ Config Failed Ree Alarm Code: 198084250 Description: 1@ Config Failed Severity: Major Alarm Type: Processing Alarm ‘The number of UBPG board is insufficient or the board is faulty. The optical link is faulty. RRU is not started or RRU can not start. The configuration is wrong. The unsuccessful carrier is unavailable. 1 Check if baseband resource are sufficient. If insufficient, check if UBPG configuration is proper. Check if the connection between BBU and RRU is correct. Check if the LOS alarm exists at optical interface for FS and RRU. If yes, replace the fiber or optical module, or handle the alarm according to relevant handling suggestion. ‘Confidential and Proprietary Information of ZTE CORPORATION 132XSOR BTS Alarm Handing TIE Relevant Alarms: » 198084013 Loss of Signal at Ir interface » 198084235 Ir signal of port 0 lost » 198084271 Ethernet light and electricity lose 4. Check if RRU is improperly running and there are board restart alarm and application monitoring alarm. If yes, handle the alarm according to relevant handling suggestion. Relevant Alarms: » 198084129 Board reboots » 198084117 Application software monitoring alarm 5. Check if the configured board is not in correct location. If yes, modify the configuration, 6. Reset CC board 2.1.9 198084030 SCTP Association is Interrupted Alarm Property = Alarm Code: 198084030 = Description: SCTP Association is Interrupted = Severity: Critical Alarm Type: Communication alarm Probable Cause 1. Local transmission configuration is wrong. 2, Bottom layer can not communicate with peer side 3. CC board is faulty. 4. The configured port number conflicts. System Impact _ It may cause signaling recsived/transmitted improperly, leading to the service carried by this SCTP interrupted. Handling 1. 1. Check the Fault Management window for the correspond- Suggestion ing alarms. Perform the recommended solution to process the alarm, if any. Relevant Alarms: » 198084019 E1/T1 LOS (Loss Of Signal) Alarm » 198084020 E1/T1 Link Loss of Frame Alarm » 198084021 £1/T1 Loss of Cell Delineation Alarm » 198084024 £1/T1 remote receiving fault » 198084271 Ethernet Light and Electricity Lose Check the state of indicators on CC board. For FE connection, check the state of ETHO (ABIS) indicator. If normal off, check the network connection, For E1/T1 connection, there is no proper flashing indication for this alarm. 3. In configuration management interface, check local address, local port, remote address, remote port for SCTP configured at 14 Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Chapter 2 Baseband Unit Alarm 88200 side, which shall be consistent with that configured at BSC side, For FE mode, check FE, global port, IP, and SCTP. For E1 and Ti modes, check E1/T1, HDLC, PPP, global port, IP, and SCTP, Configure SCTP again. i. Delete this faulty SCTP on the configuration interface. ji, Add SCTPs on the configuration interface. Relevant config- uration shall be consistent with that at remote side Reset CC board. Replace CC board, 2.1.10 198084004 Clock Reference Source is Lost PRwRE 1 Alarm Code: 198084004 Description: Clock Reference Source is Lost Severity: Minor Alarm Type: Equipment Alarm The configured clock reference source does not exist. External reference dock fails. CC board is faulty. Cable connection fails. Case 1: When multiple dock references are configured, select the available clock reference per priority sequence, and the system will operate normally. Case 2: when all the clock references configured are lost, the system clock will choose to remain or return to free-run mode and the impact to the system is as below: i. For the lub/Abis: if £1 is used by Iub/Abis, then periodical slide code might occur at [ub/Abis. When FE connection is used at Iub, then there is no system impact. ii, The impact to soft handover between Node 8/BTS: over a long period of the alarm, the accuracy of the Node B/8TS clock might degenerate and fail to meet the 3GPP require- ment and reduces the success rate of handover. ili. For synchronizing the GPS frame number in whole network, GPS clock source lost may impact the synchronization of frame number, reduce the frequency utilization, and lead to the KPI dropping (RQ/handover/call completion rate) In alarm management interface, view the alarm details. The detailed information of the alarm presents the detailed infor- mation of lost clock reference source. Check if an unavailable reference source is configured (such as 8 GPS configuration whereas no actual GPC source is available in the system.) If yes, open the clock priority configuration in ‘Confidential and Proprietary Information of ZTE CORPORATION 15ZXSDR BTS Alarm Handling TIER the configuration management interface, modify the setting of dock reference source to the actual system condition. 3. Check if the external dock reference is correct. When the clock reference is a line clock: When active/standby main control board is used, reset the local board if no alarm occurs to the corresponding board; check the E1 interface for any physical connection failure if a same alarm occurs to the corresponding board, such as the secure connection of each connector, the open-crcuitry in the cables. Use loopback method to test the connec- tion by directly connecting the RX end to the TX end. Ifa 198084025 E1/T1 link selfloop alarm occurs on the alarm monitor interface of the network management application, it means the link is physically connected, otherwise means a physical connection failure. When the clock reference is a GPS clock a) CCO board supports GPS, and CC2 board does not sup~ port GPS, Check whether CC board supports GPS. b) When active/standby main control board is used, re~ place the GPS card ifno alarm occurs to the correspond- ing board; check the power divider and the cables for any physical connection failure if a same alarm occurs to the corresponding board, such as the connector be- tween the GPS antenna and the GPS feeder, the con- nector between the GPS jumper and the GPS feeder. If a lightning arrestor exists, check for any damage to it, and check the proper and secure connection between the SMA connector of GPS jumper and the REF inter- face on the main contral board. When the clock reference is a BITS-2MHz clock: a) CC2 board supports BITS 2MHz, and CCO does not sup- port BITS 2MHz. Check whether CC board supports BITS 2MHz. b) When active/standby main control board is used, reset the main control board if no alarm occurs to the cor- responding board; if a same alarm occurs to the cor- responding board, check the BITS-2MHz clock connec- tion interface for any physical connection failure, such as the secure connection of each connector, the proper and secure connection between the SMA connector of GPS jumper and the REF interface on the main control board, and the operation status of the BITS-2MHz cock source and its output to the board. /. When the clock reference is a BITS-2Mbit clock: When active/standby main control board is used, reset the main control board if no alarm occurs to the corresponding board; if a same alarm occurs to the corresponding board, check’ the BITS-2Mbps cock connection interface for any physical connection failure, such as the secure connection of each connector, the cable, and the operation status of the BITS-2MHz dock’ source and its output to the board. Use loopback method to test the connection by directly con- necting the RX end to the TX end, Please refer to the case ie ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Chapter 2 Baseband Unit Alarm of line clock as BITS-2Mbps clock uses the 8th channel of E1 channel 2.1.11 198084006 Clock Reference Source is Degraded 2 3 Alarm Code: 198084006 Description: Clock Reference Source is Degraded Severity: Minor Alarm Type: Processing Alarm The quality of transmission clock is poor. CC board is faulty. Cable connection fails. The system clock is under free oscillating mode, It causes the following service impact. 1 For the Iub/Abis: if 1 is used by Iub/Abis, then periodical slide code might occur at Iub/Abis. When FE connection is used at ub, then there is no system impact. ‘The impact to soft handover between Node B/BTS: over along period of the alarm, the accuracy of the Node B/BTS clock might degenerate and fail to meet the 3GPP requirement and reduces the success rate of handover. In alarm management interface, view the alarm details. The de- tailed information of the alarm presents the detailed information of Clock reference source degeneration. 1 In the case of degeneration of the GPS clock integrated or ex- ternally connected i. Check the GPS feeder and the GPS card. Check the con- nector between the GPS antenna and the GPS feeder, the connector between the GPS jumper and the GPS feeder. If a lightning arrestor exists, check for any damage to it, and check the proper and secure connection or the feeder for possible damage. SMA connectors of GPS jumper are prop~ erly and securely connected to the REF interface on the CC board ii, If alarms occur to both the active board and the standby board, check the lightning arrestor and the GPS antenna. If the connection and feeder are both proper, replace the lightning arrestor and/or the GPS antenna. ili, Reinstall the GPS card and the antenna feeder. In the case of degeneration of the cascaded GPS clocl i. Check if the high level device has lock the dock. Check whether the status of clock reference output device is under the clock locking status. ii, Reinstall the cable. In the case of degeneration of the BITS-2MHz clock: ‘Confidential and Proprietary Information of ETE CORPORATION 172XSOR BTS Alarm Handing TIE i, Check if the external clock reference is correct. ii. Reinstall the cable. 4. In the case of degeneration of the BITS-2MBps clock: i. Check whether the clock reference is ok. Check whether the status of clock reference output device is under the dock locking status. ii, Check whether the transmission device is ok. ili, Reinstall the cable. 5. In the case of degeneration of the line clock on local board: i, Check if the external dock reference is correct. Check whether the status of external clock reference output de- vice is under the clock locking status. ii, Check if the synchronization networks is normal. Check if the external transmission equipment is properly wired and configured. ili, Reinstall the cable. iv. Contact transmission engineer to check for possible failure with the external transmission equipment. 6. In the case of degeneration of the line dock on other board or the IEEE1588 clock: i, Check if the external dock reference is correct. Check whether the status of clock reference output device is un- der the dock lacking status. ii, Check if the synchronization networks is normal. Check if the wiring and configuration for transmission device is ok. ili, Reinstall the cable. iv. Contact transmission engineer to check for possible failure with the external transmission equipment. 2.1.12 198084109 SNTP Time Adjustment Failure Alarm Alarm Property = Alarm Code: 198084109 = Description: SNTP Time Adjustment Failure Alarm = Severity: Minor Alarm Type: Processing Alarm SNTP sever is disabled. The link is faulty. Probable Cause system Impact System time is incorrect. It does not impact the specific service. Handling 1. Check and correct SNTP Server address. Suggestion > check and correct the link between SNTP server and site 3. Check whether SNTP Service is started properly. 18 Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Alarm Property Chapter 2 Baseband Unit Alarm Check whether Windows Time service is disabled. 5. Check the firewall does not exclude the UDP 123 port. If no, exclude UDP 123 port 6. Forcedly adjust the time on LMT/OMCB 2.1.13 198084271 Ethernet Light and Electricity Lose = Alarm Code: 198084271 Description: Ethernet Light and Electricity Lose = Severity: Critical = Alarm Type: Communication alarm 1. The network cable is failed 2. Remote network interface is failed. 3. Local network interface is failed. Data Rx/Tx is interrupted at network interface, and the service is interrupted. 1. Check the fault of network cable. i. Check local and remote network cable, and guarantee the network cable inserted tightly. ji, Replace the network cable. If GE Ethernet port is config ured, use GE network cable. 2. Check the fault at remote network interface. Use a good network cable to directly connect remote network interface and another network interface. Check the both net- work connection. If the network connection is ok, it is caused by local network interface. If both network connection are dis~ connected, handle the fault at remote network interface, and re-connect the site after proper operation 3. Check the fault at local network interface, Reset the board, 2.2 UBPG Alarm 2.2.1 198084325 Antenna Data Link Error Alarm = Alarm Code: 198084325 = Description: Antenna Data Link Error Alarm = Severity: Major ‘Confidential and Proprietary Information of ZTE CORPORATION 132XSOR BTS Alarm Handing TIE Probable Cause System Impact Handling Suggestion Alarm Property Probable Cause System Impact Alarm Type: Equipment Alarm 1. Uplink is improper. 2. Downlink is improper. The proper 1Q channel is blocked due to uplink error, carried ser- vice is interrupted, and downlink error leads to the carrier on whole board unavailable. For warning, it has no influence on uplink and downlink services 1. Check the optical fiber at FS side. If it can not be judged whether the fiber is in good condition according to its appear- ance, then replace the fiber. Replace the optical module at FS side. Check the fiber and optical module for proper RF unit. Check the optical fiber at RF unit, If it can not be judged whether the fiber is in good condition according to its appear- ance, then replace the fiber. 5. Replace the optical module at RF unit. » If FS board and RF unit restart properly, but the alarm per- sists after replacing the fiber and optical module, it may be caused by RF unit, and do troubleshooting for the fauty RF unit. RwR » If the RF unit is proper, it may be caused by FS board, so do troubleshooting by FS board fault. 2.3 FS Alarm 2.3.1 198084013 Loss of Signal at Ir interface = Alarm Code: 198084013 = Description: Loss of Signal at Ir interface = Severity: Critical = Alarm Type: Equipment Alarm 1. The physical link between FS and RRU is broken. 2, The optical module is damaged or of bad contact 3, The LMT configuration is incorrect. The board on which the fault occurs works normally, but the board connected by the optical port becomes faulty. The "Loss of Signal at Ir interface" alarm is reported for the FS board temporarily during the RRU resetting process. It is a con= comitant alarm. Services that the system bear will be interrupted during the resetting process. When the alarm occurs on the FS functional board, all services carried at this optic interface will be interrupted. 20 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Handling Suggestion Alarm Property Chapter 2 Baseband Unit Alarm When the alarm occurs on RTR, the service that the lower-level RRU bears will be interrupted 1. In the Fault Management interface, check whether RRU has alarms related to resetting. If it has, then handle the alarm according to relevant alarm's handling suggestion. Relevant alarm: 198084129 Board reboots 2. In LMT, check whether the RRU is configured in the topology structure. If the RRU is not configured, then configure the RRU. (The optical port is configured in the toplogy structure butis not connected actually, which causes this alarm. Solution 1: Delete this optical port from the configuration. Solution 2: Connect the RRU with the optical port. 3. Check whether RRU is powered on Perform changeover for the transceiving fiber at the optical port ‘on BBU's FS interface board. If the fault is eliminated, then it indicates that the fiber is connected reversely. If the system adopts anti-reverse fiber, then it is impossible that the fiber is connected reversely, and this step can be omitted 5. Use a spare fiber to connect Tx and Rx at the optical port of FS to perform fiber loopback. If the alarm is not removed, then it indicates that the optical module at FS is faulty. Replace the optical module 6. Make sure that the fiber at RRU is connected to optical port 1 at RRU, not optical port2 at RRU. Optical port 2 of RRU does not support connection to BBU. The optical port description is based on the equipment 1D 7. Make sure that the RRU's fiber is of good contact with the op~ tical module. If the outdoor fiber is of bad contact, it might be due to the following two causes: the screw is not fastened; the port does not support blind-mating. Itis necessary to align the fiber before insert it. 8. Use the spare fiber on the faulty RRU. If the fault is eliminated, then it indicates that the fault is due to the damaged fiber. 9. Replace the RRU's optical module. If the fault is eliminated, then it indicates that the fault is due to the damaged optical module of RRU. 10. Reset the lower-level RRU 11.Replace the lower-level RRU. 2.4 PM Alarm 2.4.1 198084284 Under-voltage of External Power Supply = Alarm Code: 198084284 = Description: Under-voltage of External Power Supply ‘Confidential and Proprietary Information of ETE CORPORATION 212XSOR BTS Alarm Handing TIE Probable Cause System Impact Handling Suggestion Alarm Property Probable Cause System Impact Handling Suggestion = Severity: Critical = Alarm Type: Equipment Alarm The primary power supply's output voltage is too low. It may not impact the service. The board may be power-down. It causes that the system fails to work properly and services inter- rupted, 1. Check whether the power cable is inserted correctly. 2. Check whether the system has input voltage, and measure the input voltage to see whether it is larger than 40 V. Ifnot, check the input power supply. 3, Replace the power board. 2.5 SA Alarm 2.5.1 198084068 Environmental Temperature is High = Alarm Code: 198084068 = Description: Environmental Temperature is High = Severity: Critical Alarm Type: Environment Alarm 1. The fan is faulty. 2, The environment temperature is out of the allowed tempera~ ture range 3, The dustproof net is not clean and obstructed. The temperature of the environment where the cabinet is lo- cated is less than the lower limit of environment temperature alarm 5. The air conditioner is faulty. 6, The 8S8900 heat exchanger is faulty. It might cause boards or the system to work abnormally and ser- vice perform ance to degrade, and even cause the service to inter- rupt sometimes. 1. Check whether the dustproof net is installed. If it is installed, then check whether the dustproof netis clean. If the dustproof net is obstructed, then clean it. Check whether the equipment is BS8900. Ifit is, then check whether there is any alarm for heat exchanger. If the alarm exists, handle the problem according to the heat exchanger troubleshooting guide. 3. Check whether the equipment is installed in the equipment room. If it is, then check whether the air conditioning sys- tem of the eugipment room works normally. 2 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Alarm Property Probable Cause Chapter 2 Baseband Unit Alarm 4. In the environment monitoring of equipment resource, check whether the upper limit is set to be SO°C, If it is not, then modify the upper limit to be 50°C. 5. In environment monitoring of the test management interface, right-click on $A-13 > Execute Test to query the temperature at the wind entry of the control shelf, If the temperature at the wind entry of the control shelf is higher than or equal to 50°C, then replace the fan control module FA. 2.5.2 198084070 Device Temperature High = Alarm Code: 198084070 = Description: Device Temperature is High = Severity: Minor = Alarm Type: Environment Alarm The fan is faulty. 2. The environment temperature is out of the allowed tempera~ ture range. 3. The dustproof net is not clean and obstructed, It might cause boards or the system to work abnormally and ser- vice performance to degrade, and even cause the service to inter- rupt sometimes 1. Check whether there is the "198084068 Environmental tem- perature is high" alarm. If there is, then handle the alarm according to relevant handling suggestion. Relevant alarm: 198084068 Environmental temperature is high: 2. Replace FA. 2.6 Common Board Alarm 2.6.1 198084117 Application Software Monitoring Alarm = Alarm Code: 198084117 = Description: Application Software Monitoring Alarm = Severity: Major = Alarm Type: Processing Alarm 1, The communication between the board and the active main- control board is faulty. ‘Confidential and Proprietary Information of ETE CORPORATION 232XSOR BTS Alarm Handing TIE 2, The board's parameter configuration is incorrect System Impact Services that the board bears are completely interrupted, Handling 1. Check whether the board is inserted properly. Suggestion 99 2. Check whether the board has any relevant alarm. If there is, then handle the alarm according to relevant alarm's handling suggestion Relevant Alarms: 198084123 Board Communication Link is In- terrupted 3. Check if the board slot configured currently is consistent with the actual slot. Ifinconsistent, insert the board into the correct slot. 4. Check whether the RRU is configured with central frequency parameters at background. If the parameters are not config- ured, then add such configurations for the RRU. 5. Check whether the RRU is configured with GSM RU parameters at background. If the parameters are not configured, then add such configurations for the RRU. 6. Reset the board. 2.6.2 198084123 Board Communication Link is Interrupted Alarm Property = Alarm Code: 198084123 = Description: Board Communication Link is Interrupted = Severity: Major = Alarm Type: Processing Alarm Probable Cause The standby CC or the peripheral board is disconnected from the active CC board, thus the communication fails. If the fault persists for a long period of time, then it is usually caused by fiber connection problems or incorrect configurations system Impact The board is faulty. The board can not communicate with the current active main-con- trol board, which causes services that the board bears to interrupt. Handling 1. Check whether the board is inserted in the cabinet. Suggestion 5 check whether the board's upper-layer software is downloaded successfully. 3. Reset the board. Check whether the physical link connection between the board and the active main-control board is normal, for example, whether RRU's fiber is connected properly. 5, Check whether the fiber is connected reversely in uplink and downlink, Exchange uplink fiber and downlink fiber, and ob- serve. For uplink/downlink engineering fibers, because they are fixed, this operation can be omitted. 24 Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion 10. iL. Chapter 2 Baseband Unit Alarm Check whether the optical module of R8860 is in correct posi- tion (induding LC2 optical module of the cascaded upper-level R8860). Replace the fiber. Replace the optical module (including LC2 optical module of FS/R8860/cascaded upper-level R8860) Check the topology configured for the RRU. Make sure that the physical connection is consistent with the logical configuration. Check the fiber at the outlet of LC1 of R8860 to see whether it is correctly connected to the corresponding optical port of FS or the outlet of LC2 of the cascaded upper-level R860 according to the topology configuration. If the physical connection differs from the logical configuration, then modify the configuration or the physical connection mode. Check whether the alarm is reported and eliminated (i.e. the fault is handled) repetitively, and whether the duration from the alarm being eliminated to the alarm being reported is very short. If itis, then it is usually due to software version down- load failure. Check BBU's software package to see whether it indudes the DTR board's software version. 6.3 198084129 Board Reboots Alarm Code: 198084129 Description: Board Reboots Severity: Warning Alarm Type: Processing Alarm User executes the board resetting command. The board is powered on and starts. The software is abnormal and causes the board to reset auto- matically. ‘The board is initialized. Services that the board bears are inter- rupted. Check the board's history alarms in alarm management interface to decide why the board is reset. If the board is reset due to user's operation, then it needs no handling, ‘Confidential and Proprietary Information of ETE CORPORATION 25ZXSDR BTS Alarm Handling TIER This page is intentionally blank, 26 Confidential and Proprietary Information of ZTE CORPORATIONChapter3 Radio Unit Alarm After you have completed this chapter, you will know: >> 198084123 Board communication link is interrupted >> 198084117 Application software monitoring alarm >> 198084056 Downlink digital IF pre-distortion alarm >> 198084119 Board configuration parameter error >> 198084094 Remote antenna VSWR alarm >> 198084093 Remote antenna over VSWR alarm >> 198084297 The configured operating frequency is out of range >> 198084282 Lost of frame number at optical port >> 198084296 60ms tag lost alarm >> 198084236 Ir signal of port 0 lost >> 198084295 DL IG channel checking block alarm >> 198084283 Lost of frame rate and frame number Alarm Property Probable Cause System Impact Handling Suggestion 3.1 198084123 Board communication link is interrupted Alarm Code: 198084123 Description: Board communication link is interrupted Severity: Critical Alarm Type: Operation Alarm ‘The standby CC or the peripheral board is disconnected from the active CC board, thus the communication fails If the fault persists for a long period of time, then it is usually caused by fiber connection problems or incorrect configurations. The board is faulty. ‘The board can not communicate with the current active main-con- trol board, which causes services that the board bears to interrupt. 1 2 Check whether the board is inserted in the cabinet. Check whether the board's upper-layer software is downloaded successfully. Reset the board, Check whether the physical link connection between the board and the active main-control board is normal, for example, whether RRU's fiber is connected properly. ‘Confidential and Proprietary Information of ETE CORPORATION 27ZXSDR BTS Alarm Handling 10. lL. TIER Check whether the fiber is connected reversely in uplink and downlink, Exchange uplink fiber and downlink fiber, and ob- serve. For uplink/downlink engineering fibers, because they are fixed, this operation can be omitted. Check whether the optical module of R8860 is in correct posi- tion (including LC2 optical module of the cascaded upper-level R8860), Replace the fiber. Replace the optical module (including LC2 optical module of FS/R8860/cascaded upper-level R860) Check the topology configured for the RRU. Make sure that the physical connection is consistent with the logical configuration. . Check the fiber at the outlet of LC1 of 88860 to see whether it is correctly connected to the corresponding optical port of FS or the outlet of LC2 of the cascaded upper-level R8860 according to the topology configuration. If the physical connection differs from the logical configuration, then modify the configuration or the physical connection mode. Check whether the alarm is reported and eliminated (i.e. the fault is handled) repetitively, and whether the duration from the alarm being eliminated to the alarm being reported is very short, Ifit is, then it is usually due to software version down- load failure. Check BBU's software package to see whether it includes the DTR board's software version 3.2 198084117 Application software monitoring alarm Alarm Property = Probable Cause 1 Alarm Code: 198084117 Description: Application Software Monitoring Alarm Severity: Major Alarm Type: Processing Alarm The communication between the board and the active main- control board is faulty. The board's parameter configuration is incorrect. System Impact Services that the board bears are completely interrupted, Handling 1 Suggestion | Check whether the board is inserted properly. Check whether the board has any relevant alarm. If there is, then handle the alarm according to relevant alarm's handling suggestion. Relevant Alarms: 198084123 Board Communication Link is In- terrupted Check if the board slot configured currently is consistent with the actual slot. Ifinconsistent, insert the board into the correct slot. 28 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Alarm Property Probable Cause System Impact Chapter 3 Radio Unit Alarm 4. Check whether the RRU is configured with central frequency parameters at background. If the parameters are not config- ured, then add such configurations for the RRU. 5. Check whether the RRU is configured with GSM RU parameters at background, If the parameters are not configured, then add such configurations for the RRU. 6. Reset the board, 3.3 198084056 Downlink digital IF pre-distortion alarm = Alarm Code: 198084056 * Description: Downlink digital IF pre-distortion alarm = Severity: Critical = Alarm Type: Equipment Alarm Error occurs in DPD during the process of initialization, training, and startup The board is faulty. It influences RF's output quality, and services that the board bears are completely interrupted. 1, Start the power amplifier at background, and wait for § min- utes. 2. At background, make RRU power off and reset it, and wait for 5 minutes. 3. Restart the RF board. Replace the RF board. 3.4 198084119 Board configuration parameter error = Alarm Code: 198084119 = Description: Board configuration parameter error = Severity: Critical = Alarm Type: Processing Alarm 1, Some parameters are not configured. 2. Some parameters are configured incorrectly. 3. Hardware is faulty. 4. The central frequency is incorrect. ‘The board is faulty. Also, services that the board bears are com- pletely interrupted. ‘Confidential and Proprietary Information of ZTE CORPORATION 23ZXSDR BTS Alarm Handling Handling 1 Suggestion TIER Check whether the configured central frequency is within the range of the RRU's working frequency. Ifit is out of the range, then re-configure the central frequency. In the radio resource management interface, check whether the value of "number of carriers" is no less than the number of actual carriers on this RRU. If not, modify the number of carriers or the number configured on ‘this RRU, to enable the number of carriers no less than the number of actual physical carriers. Reset the board. 3.5 198084094 Remote antenna VSWR alarm Alarm Property = Probable Cause ane Alarm Code: 198084094 Description: Remote antenna over VSWR alarm Severity: Critical Alarm Type: Equipment Alarm The connection of the antenna feeder system is faulty. The antenna feeder system's connection does not match RRU. The antenna feeder is faulty. The board is faulty. The configured operating frequency is out of range System Impact _ It does not influence services that the board bears. Handling 1 Suggestion In the Fault Management interface, check whether relevant alarms exist. If yes, then handle the alarm according to rele- vant alarm's handling suggestion. Relevant Alarms: 198084297 The configured operating fre- quency is out of range Remotely make the RRU power off and reset it. Use Sitemaster and high-power matching load to handle the problem at the site, Test VSWR at the access port of RRU. If VSWR is out of the normal range, then perform troubleshooting from the antenna feeder connection to the antenna. Check whether the antenna is CNB antenna and is connected to port B. If CNB antenna’s port 8 is connected, then it is di- agnosed that the antenna's VSWR is incorrect and the antenna should be replaced. Connect the matching load to RRU's Tx/Rx output port, and make the RRU power on. Replace the RRU 3 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Alarm Property Chapter 3 Radio Unit Alarm 3.6 198084093 Remote antenna over VSWR alarm pepe 5 Alarm Code: 198084093 Description: Remote antenna over VSWR alarm Severity: Critical Alarm Type: Equipment Alarm ‘The connection of the antenna feeder system is faulty. ‘The antenna feeder system's connection does not match RRU. The antenna feeder is faulty. The board is faulty. ‘The configured operating frequency is out of range. It causes the board or the system unable to work normally, and it also causes services that the board bears to interrupt. 1 In the Fault Management interface, check whether relevant alarms exist. If yes, then handle the alarm according to rele- vant alarm's handling suggestion. Relevant Alarms: 198084297 The configured operating fre- quency is out of range Remotely make the RRU power off and reset it. Use Sitemaster and high-power matching load to handle the problem at the site. Test VSWR at the access port of RRU. If VSWR is out of the normal range, then perform troubleshooting from the antenna feeder connection to the antenna. Check whether the antenna is CNB antenna and is connected to port B. If CNB antenna’s port B is connected, then it is di- agnosed that the antenna’s VSWR is incorrect and the antenna should be replaced. Connect the matching load to RRU's Tx/Rx output port, and make the RRU power on. Replace the RRU. 3.7 198084297 The configured Operating frequency is out of range Alarm Code: 198084297 Description: The configured operating frequency is out of range Severity: Critical Alarm Type: Equipment Alarm ‘Confidential and Proprietary Information of ZTE CORPORATION 322XSOR BTS Alarm Handing TIE Probable Cause The difference between the carrier's frequency and the central fre- quency is over 5 MHz system Impact The service corresponding to the faulty frequency is interrupted Handling 1. Calculate the central frequency. Suggestion 99 Relationship between frequency point and frequency: 900 MHz: frequency (MHz) = 935.2 MHz + (frequency point = 1) * 0.2 MHz, the frequency point is within the range of [1, 124) 1800 MHz: frequency MHz = 1805.2 MHz + (frequency point = 512) * 0.2 MHz, the frequency point is within the range of [512, 885]. For example, If the central frequency is configured as 1825.8 MHz, then the corresponding frequency point is 615. The carrier's frequency point configured at background must be within the range of [615-25, 615+25] Note: 25 = 5 MHz/0.2 MHz Modify the frequency point configuration. 3.8 198084282 Lost of frame number at optical port Alarm Property = Alarm Code: 198084282 = Description: Lost of frame number at optical port = Severity: Minor Alarm Type: Communications Alarm The board's optical module is not in the position. The frame number at optical port used for connecting the board and FS board or upper-level board is lost. 3. The optical port is not connected properly. System Impact The board is faulty. The board's communication link is broken, and services that the board bears is interrupted completely. Handling 1, Extract and insert the fiber, and wait for 2 minutes. Suggestion ‘99 2. Replace fiber, replace local optical module and upper-level op- tical module, and wait for 2 minutes 3. Replace the RRU Probable Cause 32. Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Alarm Property Probable Cause System Impact Handling Suggestion Chapter 3 Radio Unit Alarm 3.9 198084296 60ms tag lost alarm = Alarm Code: 198084296 = Description: 60ms Tag Lost Alarm = Severity: Critical = Alarm Type: Equipment Alarm RRU fails to get the correct 60 ms clock signal. It might cause the downlink communication from UBPG to RRU to become abnormal and the service carried by this carrier is inter- rupted. 1. Check whether the UBPG board is being reset or being started. Ifitis, then wait for it to complete the startup 2. Check whether the optical port has any relevant alarm. If it has, then handle the alarm according to relevant alarm's han- dling suggestion. Relevant Alarms: » 198084282 Lost of frame number at optical port » 198084235 Ir signal of port 0 lost 3.10 198084235 Ir signal of port 0 lost = Alarm Code: 198084235 Description: Ir signal of port 0 lost = Severity: Major = Alarm Type: Equipment Alarm 1. (The local RRU is of the first level) fiber and optical module between the FS functional board and the local RRU are faulty. 2. (The local RAU is not of the first level) fiber and optical module of RRU is faulty. 3. (The local RRU is not of the first level) the upper-level RRU is faulty. 4. FS is reset during the normal system running. The board is faulty. During the normal system running, the FS functional board is re~ set, RRU will report the alarm, and the alarm will disappear after the FS functional board is powered on. It does not influence ser- vices. In other cases, the board's communication link is broken and can not bear any service. The communication between local RRU and cascaded lower-level RRU interrupts. 1. Check whether FS is reset during the normal system running. Ifit is, then no handling is needed. ‘Confidential and Proprietary Information of ZTE CORPORATION 332XSOR BTS Alarm Handing TIE Alarm Property Probable Cause System Impact Handling Suggestion 2. (The local RRU is of the first level) Check whether fiber and optical module between the FS functional board and the lacal RRU are faulty. i. Check whether the fiber between the FS functional board and the local RRU is inserted properly and whether it is broken. If it can not be judged whether the fiber is in good condition according fo its appearance, then replace the fiber. ji, Replace the FS functional board and the local RRU's optical module. 3. (The local RRU is not of the first level) Check whether fiber and optical module of the upper-level RRU is faulty. i. Check whether the fiber between the local RRU and the up- per-level RRU is inserted properly and whether itis broken If it can not be judged whether the fiber is in good con tion according to its appearance, then replace the fiber. ii, Replace optical modules of the local RRU and the upper- level RRU: 4. (The local RRU is not of the first level) Check whether the up= per-level RRU is faulty. i. Check the upper-level RRU's power-on status, and make sure that the power-on of upper-level RRU is normal. ii, Reset the upper-level RRU 3.11 198084295 DL IQ channel checking block alarm = Alarm Code: 198084295 = Description: DL 1Q channel checking block alarm = Severity: Critical = Alarm Type: Equipment Alarm 1. RRU fails to get the correct 60 ms clock signal. 2. Data receiving at the downlink 1Q channel is incorrect. It might cause the downlink communication from UBPG to RRU to become abnormal and the service carried by this carrier is inter- rupted, 1. Check whether the UBPG board is being reset or being started. Ifit is, then wait for it to complete the startup. Check whether the optical port has any relevant alarm. If it has, then handle the alarm according to relevant alarm's han- dling suggestion. Relevant Alarms » 198084282 Lost of frame number at optical port » 198084235 Ir signal of port 0 lost ™ ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Alarm Property Probable Cause System Impact Handling Suggestion Chapter 3 Radio Unit Alarm 3.12 198084283 Lost of frame rate and frame number = Alarm Code: 198084283 = Description: Lost of frame rate and frame number = Severity: Minor = Alarm Type: Communication alarm 1, The board's optical module is not in the position. 2. The frame number at optical port used for connecting the board and FS board or upper-level board is lost, 3. The optical port is not connected properly. 1, The frame number received at the optical port used for con- necting the board and FS board or upper-level board is lost. 2. The optical port, which is used for connecting the board and the FS board, has not received frame rate for a consecutive 160 ms. 3. The service carried by the board is interrupted 1. Extract and insert the fiber, and wait for 2 minutes. 2. Replace fiber, replace local optical module and upper-level op~ tical module, and wait for 2 minutes. 3. Replace the RRU {Confidential and Proprietary Information of ETE CORPORATION 35