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Cdi Ds - tcm11 4239
Cdi Ds - tcm11 4239
Cdi Ds - tcm11 4239
AT A G L A N C E
TIBCO Collaborative Information Manager
software provides comprehensive master data
management for customer data via a flexible data
model, configurable out-of-the-box business
processes, multi-channel internal and external
synchronization, and analytics and reporting.
BENEFITS
Improves customer service by providing a
unified multi-channel customer experience.
Regardless of whether a customer interacts
through the store, the website, or a call center,
the experience will be seamless because all
systems will have the same comprehensive view
of information.
Improves cross-sell and up-sell opportunities
by providing a rules engine that can leverage a
unified view of the customer and recommend
products in real time.
Enables organizations to build a solution for
one domain and incrementally expand to other
domains (vendor, product, store, etc.) on the
same platform, lowering TCO and minimizing
cost and complexity.
Ensures that clean data stays clean by
automating master data creation and
maintenance processes and enforcing
data governance.
Builds a customer data services platform to
distribute data throughout the organization
using technologies such as web services API,
real-time integration, and a distributed highthroughput cache.
www.tibco.com
TIBCO Software Inc. (NASDAQ: TIBX) digitized Wall Street in the 80s with its event-driven Information
Bus software, which helped make real-time business a strategic differentiator in the 90s. Today, TIBCOs
infrastructure software gives customers the ability to constantly innovate by connecting applications and data
in a service-oriented architecture, streamlining activities through business process management, and giving
people the information and intelligence tools they need to make faster and smarter decisions, what we call
The Power of Now . TIBCO serves more than 3,000 customers around the world with offices in more than 20
countries and an ecosystem of over 200 partners. Learn more at www.tibco.com.
2008, TIBCO Software Inc. All rights reserved. TIBCO, the TIBCO logo, The Power of Now, TIBCO Software, and TIBCO Collaborative Information Manager are trademarks or registered
trademarks of TIBCO Software Inc. in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective
owners and are mentioned for identification purposes only. 26881.0
Global Headquarters
3303 Hillview Avenue
Palo Alto, CA 94304
Tel: +1 650-846-1000
+1 800-420-8450
Fax: +1 650-846-1005