GENERATIONS IN

THE WORKPLACE

By: Shanon Knope

Types of Generations in Todays

Workforce

Traditionalists- Born before 1945

Baby boomers- Born between 1946-1964

Generation Xers- Born between 1965-1980

Nexters or Generation Y- Born between 19811999

Traditionalists Values

Privacy
Hard Work
Trust
Authority and Institutional
Leadership
Social Order
Things

Baby Boomers Values

Competition
Change
Hard Work
Success
Body Language
Teamwork
Anti Rules and Regulations
Inclusion
Will Fight For A Cause

Generation Xers Values

Entrepreneurial Spirit
Loyalty
Independence and Creativity
Information
Feedback
Quality of Work Life

Nexters or Generation Y
Values

Positive Reinforcement
Autonomy
Positive Attitudes
Diversity
Money
Technology

Click icon to add picture

Traditionali
sts
Baby
Boomers

Tips For Communicating With Each

Generation

Tips For Dealing With A Traditionalist

They are Private

A word is his/her bond

Face to face or Written

communication

Dont waste their time

Tips For Dealing With Baby Boomers

Body language

Speak openly and directly

Answer questions thoroughly/expect to be

pressed for details

Present options

Tips For Dealing With Generation X

Use email as primary communication tool

Talk in short sound bites

Ask and provide feedback

Share information with them

Use an informal communication style

Tips For Dealing With Generation Y

Use action words

Challenge them

Prefer email communication

Regular feedback

Use humor/ create a fun learning environment

Encourage them

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Managing the Different Generations

Managing the Different Generations

First step to making generational diversity work is to

understand what motivates members of different
generations

Provide a benefit package that reflects the priorities of all

generations
Train employees on generational characteristics
Clearly define and communicate company policies and
expectations
Utilize multiple types of communication
Use multiple training styles
Treat all employees as valued team members
Acknowledge the experience of mature workers, while
respecting the talents of newer workers

Managing the Different Generations

Identify what the four different

generations are

Draw strengths from each generation

Adapt your management style for each

generation

Accept what you cannot change

Scenerio

If you are an older worker in the

generation of traditionalists or
boomers how would you react to
working for someone much younger
than you?
If you were a manager how would you
handle this situation, if the older
workers had a problem reporting to
someone much younger than them?

Conclusion
Get to know your employees
Do some research to understand the
differences in the generational gap
The better you understand each
generation the more effectively you will
be able to communicate with them

Works Cited

http
://www.biz.colostate.edu/mti/tips/pa
ges/InteractionAmongTheGenerations.a
spx

http://www.economist.com/news/busin
ess/21586831-businesses-are-worryin
g-about-how-manage-different-age-gr
oups-widely-different

http://www.reliableplant.com/Articles/
Print/7233

http://www.workforcecentralflorida.c
om/employer/employer-research-resour
ce-center/hr-tips-strategies/managem
ent/understanding-four-generations.s
tml