Shelby Zarm

321-507-6174 Shelby.Zarm@aol.com shelbyzarm.weebly.com

education
University of West Florida
Pensacola, Florida
Master of Arts
Strategic Communication & Leadership
Expected Graduation: December 2016
University of West Florida
Pensacola, Florida
Bachelor of Arts, Communication
Specialization in Public Relations
Minor in Public Administration
GPA: 3.70
Graduation: December 2014

awards
University Deans List
FL Bright Futures
Medallion Scholarship

skills
Blog Writing
InDesign
Wordpress
Social Media

references
Contact information available
Jaeann Ashton
Marketing Communication Manager
Day Communications, Inc.
Amanda Day
President
Day Communications, Inc.
Jonathan Dubuc
AVP of Contact & Lending Center
Gulf Winds Federal Credit Union
Stephanie Graves
Teller Supervisor
Gulf Winds Federal Credit Union

objective

work experience
Day Communications, Inc.
Aug 2014 Current
Orlando, Florida
Marketing Communications Intern
Created engaging social media content for
Bike/Walk Central Florida and Best Foot
Forward
Performed community outreach phone calls to
schedule presentations for the Central Florida
Expressway Authority
Created newsletters using MailChimp
Reviewed reports and created executive
summaries highlighting key information
Formatted content to ensure consistent
branding
Pitched press releases to media outlets
Contacted companies for quotes and ordered
products
Gulf Winds Federal Credit Union
May 2013 May 2014
Pensacola, Florida
Member Service Representative: Nov 2013
Assisted members using problem solving
skills to help with unique situations
Located available opportunities to offer
additional products and services
Addressed concerns and questions in a
professional manner
Established a personable relationship with
members
Teller: May 2013 Nov 2013
Performed transactions quickly and efficiently
without error
Honed in on key relationship management
skills to get members referred for products
and services