Engaging The Millennial Workforce - Opportunities and Challenges

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Social computing in enterprises

Engaging the millennial workforce opportunities and challenges

What will we discuss today?

How
How the
the change
change in
in the
the workforce
workforce and
and society
society dynamics
dynamics is
is affecting
affecting enterprises
enterprises

What
What Enterprise
Enterprise can
can do
do via
via social
social computing
computing to
to manage
manage the
the trend
trend

Enterprise
Enterprise social
social computing
computing via
via Gamification
Gamification and
and Collaboration
Collaboration platforms
platforms

What
What are
are the
the key
key challenges
challenges of
of Enterprise
Enterprise Social
Social Computing
Computing and
and way
way forward
forward

The Rise of the Millennials and Social


Platforms
Changing dynamics of the Gen-Y and the social platforms

75%

56%

Global workforce by
2025 will be
Millennials aka Gen-Y

Wont accept jobs


from firms that
prohibit social media

Managers are
Gen-Y

45%

40%

91%
Expect to stay in a job
less than 3 years

Companies have
higher turnover with
millenials

15%

Think blogging about


workspace issues is
acceptable

Change in the workforce & society dynamics will impact Enterprises

Enterprise Social Computing: Engaging the


Gen-Y workforce
Enterprise Social Computing

Connection from people to people, people to data and data to data in a company

Places people at the center and makes day-to-day work social and fun

Gamification platform

Gamification is the use of game thinking and game


mechanics in non-game contexts to engage users
in solving problems
E.g.: SAP RoadWarrior

Collaboration platform

Collaboration platforms are software solutions mix


the aspects of social computing in work processes
E.g.: Yammer

Enterprise Social Computing: Weaving a


holistic solution

Gamification & Collaboration Platform

KM Systems

Corporate portal

Business systems

Wiki, Blogs

Key Challenges and Way Forward


Key Challenges

Security
Governance based on code of conduct
Measuring effectiveness and RoI
Employee education and change in mindset
Securing necessary budge and approvals

Way Forward
Ent. Social computing is not a silver bullet;
Ensure that the solution maps to the overall
goal
Be cautious about objective measures, they
can be misleading in the early stages
Have a long term perspective

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