Prepared By

Procedure for Preventive

Action
Doc. Ref. Code. QP-PA
Rev
00

Effectivity Date
01 June 2014

Reviewed by
Approved By

Page 1 of
2

1.0 OBJECTIVE
To ensure that any potential non-conformities are prevented from occurrence and acted upon.
2.0 SCOPE
This procedure covers the steps to be undertaken in analyzing potential problems and
applying preventive actions to prevent occurrence.
3.0 RESPONSIBILITY
3.1. Quality Management Representative (QMR)
being followed.
3.2. All Departments implementation of this procedure

- ensures that this procedure is

4.0 DEFINITION OF TERMS

4.1 Preventive Action
- actions to be undertaken to prevent occurrence of a potential problem
4.2 Discrepancy Report - a document which contains the information on the corrective and
preventive action, as well as the non-conformities that has occurred.
5.0 PROCEDURE DETAILS
Activity

Responsibility

Interface

Details

Start

Identification of potential
nonconformity

Analyze the identified

potential nonconformity,
and implement preventive
action
NO

Effectiv
e

All Departments
Heads (DH)
Quality Management
Representative
(QMR) / Process
Owner (PO)

YES

Implement preventive
action to prevent
occurrence
If necessary, Change the
affected procedure

End

All Department
Heads (DH) Quality
Management
Representative
(QMR)

DH / QMR

Monthly Reports
Identify
occurrence
of
Use F-NCR to
potential non-conformity as
document identified
follows:
problem
a customer feedback
b.
Audit
negative
findings/nonconformities
Use F-NCR
c.
Data
May use Fish-bone
analysis
results
where
and Why-Why
improvement can be made.
Analysis
, Dept Heads responsible /
Process Owner & QMR should
analyze the potential problem,
by using Nonconformity /
Discrepancy Report.
Submit to QMR for Fish-bone diagram may be
Management
considered
in
conducting
review/approval
analysis
for
possible
nonconformity.
F-NCR

If the preventive action taken is

effective, effective, improvement
in results are obtained, potential
problems
are
prevented,

QMR / DCO

F-NCR
QP-DC

otherwise analysis is repeated..

Monitor results within next 6
months if preventive actions taken

Procedure for Preventive

Action
Doc. Ref. Code. QP-PA
Rev
00

Effectivity Date
01 June 2014

Page 2 of
2

Prepared By

Reviewed by
Approved By

are effective and change affected

procedures.

6.0 REFERENCE DOCUMENTS/RECORDS

6.1 Nonconformity Reports /Discrepancy Reports
6.2 Customer Feedback
6.3 JEC-QM001, Section 2.5.2, Quality Objectives
6.4 JEC-QM001, Section 5.6, Management Review
6.5 Audit Results