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Customer Based Approaches To Brand Equity
Customer Based Approaches To Brand Equity
Customer Based Approaches To Brand Equity
Aaker Model:
Viewed by UC-Berkeley professor David Aaker.
There are a set of five categories of brand assets and liabilities which add
value to the product.
They are:
Brand loyalty
Brand awareness
Perceived quality
Brand associations
Other proprietary assets
Brandz:
Developed by marketing research consultants Millward and WPP.
As per this model brand building involves series of steps:
The objectives of each steps are the following:
Presence
Relevance
Performance
Advantage
Bonding
Brand resonance:
It also views brand building as an ascending, sequential series of steps
Ensuring identification of the brand with customersminds with a specific product class
or customer need.
Firmly establishing the brand into the mind of the consumer.
Eliciting proper customer response to in terms of brand related judgment and feelings.
Converting brand response to create to create an intense, active loyalty relationship
between customers and the brand.