Tanzania Postal Bank is an established Bank by the Act No.

11 of 1991 as
amended by Act No. 11 of 1992. TPB is a Bank that provides competitive
financial services to our customers and creates value for our stakeholders
through innovative products.
TPB is a Bank, whose vision is to be the leading bank in Tanzania in the
provision of affordable, accessible and convenient financial services. As part
of effective organizational development and management of its human capital
in an effective way, TPB commits itself towards attaining, retaining and
developing the highly capable and qualified workforce for TPB betterment and
the Nation at large.

COLLECTION AND RECOVERY MANAGER

(1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized
Collection and Recovery Manager (1 position) to join the Risk Management and Compliance
team. The work station is Mwanza.
Reporting Line: Director of Risk Management & Compliance
Locations: Mwanza
Work Schedule: As per TPB Staff regulations
Division: Credit Risk/Collection and Recoveries
Salary: Commensurate to the Job Advertised

POSITION OBJECTIVE
1. To maintain high quality Loan Portfolio.
2. To support collection activities in branches and mini branches in the Lake Zone (Mwanza,
Bukoba, Musoma, Shinyanga and Kigoma regions).

Essential Duties and Responsibilities:

Follow up on non-performing loans with branches through emails, visits and calls, all
received feedback should be compiled for further follow up to Employers,
Auctioneers and individual customers.

Ensure that Consumer/Micro/Pensioners/Business Loan/Group and Solar loans

Defaulters through assistance of Branch Managers and other stakeholders
maintains the good quality of the Customers

Follow up and monitoring of loan repayment cheques to all branches under your
jurisdiction by ensuring that all received cheques are posted and to track uncollected
cheques from the assigned Branches.

Follow up to all customers with repayment arrangement every month especially

those who are doing self-deposit after termination or resignation.

Follow up on all defaulting customers on charged off portfolio and deviations. e.g.
deceased, termination, abscond through branches.

Ensuring that all accounts which qualify for charged off, are charged off on time after
close follow by both branches and credit risk team.

Maintain contact with Head Office recovery/risk team to ensure of rescheduling of all
non-performing accounts which we have started receiving payments from their
employers.

Identifying all first payment defaulters and sending the list to both branches and
Head Office for further follow up.

Timely solving the queries and complaints which have been escalated to you in a
professional manner.

Close follow up on all ex-staff with outstanding liability with the Bank.

Ensuring targets are met on amount collected especially on charged off portfolio.

Submit various reports on status of borrowers as might be requested from time to

time.

Timely recoveries of all loans in arrears and ensure all accounts are maintained in
current status.

In cooperation with contracted external debt collectors to ensure timely auction of

properties of defaulters and collection of money due to the bank.

Doing all work related activities that may be assigned to you by your line manager.

EXPERIENCE AND KNOWLEDGE REQUIRED

Education:

Bachelor degree/Advance diploma in Banking, Economics, commerce,

Business Administration, Any Social science discipline, Finance or
Accounting from any recognized University or equivalent.

Experience:

Experience in Loans Recovery/Collections in the Financial

Industry.

Collections and Recoveries

Very aggressive
Honest
Person of integrity

Skills /Attributes:

The position will attract a competitive salary package, which include benefits. Applicants are
invited to submit their resume (indicating the position title in the subject heading) via e-mail to:
recruitment@postalbank.co.tz. Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be submitted
during the interview for authentic check and other administrative measures and should not
in any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management.
Late applications will not be considered. Short listed candidates may be subjected to any of the
following: a security clearance; a competency assessment; physical capability assessment and
reference checking.
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Please forward your applications before 4 May, 2015