The document describes significant work products from Wraparound Delaware from 2012-2014 including:
1) Oversight of community events like an annual summer barbecue and winter workshop/yard sale providing free food, items, and resources to youth and families.
2) Organizing a holiday gift donation workshop that included fundraising, collecting wishes from 190 youth, shopping, wrapping gifts and delivering them to youth homes, and providing donor appreciation letters.
3) Developing a training manual for new service coordinators covering procedures, policies, forms, resources, and shadowing experiences to facilitate learning.
The document describes significant work products from Wraparound Delaware from 2012-2014 including:
1) Oversight of community events like an annual summer barbecue and winter workshop/yard sale providing free food, items, and resources to youth and families.
2) Organizing a holiday gift donation workshop that included fundraising, collecting wishes from 190 youth, shopping, wrapping gifts and delivering them to youth homes, and providing donor appreciation letters.
3) Developing a training manual for new service coordinators covering procedures, policies, forms, resources, and shadowing experiences to facilitate learning.
The document describes significant work products from Wraparound Delaware from 2012-2014 including:
1) Oversight of community events like an annual summer barbecue and winter workshop/yard sale providing free food, items, and resources to youth and families.
2) Organizing a holiday gift donation workshop that included fundraising, collecting wishes from 190 youth, shopping, wrapping gifts and delivering them to youth homes, and providing donor appreciation letters.
3) Developing a training manual for new service coordinators covering procedures, policies, forms, resources, and shadowing experiences to facilitate learning.
The document describes significant work products from Wraparound Delaware from 2012-2014 including:
1) Oversight of community events like an annual summer barbecue and winter workshop/yard sale providing free food, items, and resources to youth and families.
2) Organizing a holiday gift donation workshop that included fundraising, collecting wishes from 190 youth, shopping, wrapping gifts and delivering them to youth homes, and providing donor appreciation letters.
3) Developing a training manual for new service coordinators covering procedures, policies, forms, resources, and shadowing experiences to facilitate learning.
Oversight & Coordination of agency sponsored community events/projects (20122014):
o Annual Summer Barbeque held each youth serving all youth and families with free food, games, and information on other community resources o Winter Workshop/Community yard sale held each year providing all youth and families lightly used free items to wrap and give to their loved ones for the holidays. Organized Holiday gift donation workshop for all youth in the program: o Organized a Holiday Gift Donation workshop for all youth in the program (190 youth) These responsibilities include: Organize fundraising events (i.e. bake sale, silent auction) Promote fundraising events Volunteer at fundraising events Gather donations for fundraising events Organize spreadsheet chart with list of Christmas wishes for each youth in the program Shop for the gifts for the youth Organize gifts for delivery (labeling and boxing) Organize Wrap Day where staff and volunteers wrapped the presents for the youth with donated wrapping paper, tape, bows, etc. Deliver the gifts to the youth at their homes Gathered personal testimony from youth and families Provided donators with gratification letters including personal testimony from families Developed Service Coordinator Training Manual: o This is a learning tool for new hires to learn the program o The manual includes: Wraparound Delaware procedures for Service Coordinator duties and responsibilities Wraparound Delaware policies Contact Guides Sample copies of all contracted forms Example copies of all Wraparound DE forms filled out Resource information Welcome packet information
Visit checklist for shadowing
Created training process for agency: o Orient to the agency including mission, vision, and values o Prepare HR materials o Prepare Service Coordinator manual and USB of materials for each new staff o Coordinate shadowing of team members in a variety of settings o Partner case assignments to facilitate learning opportunities o Provide one on one supervision with each new staff Created Interview Panel for agency: o Review and select candidates based on skills and abilities o Sit in on all agency interviews o Created interview questionnaire for administration o Created vignettes for interviewing multiple candidates o Provide opportunity for other staff to sit on panel to build their skills and provide learning opportunity Created Peer Reviews process in preparation for Audits: o Developed check list for individual staff to review other staffs files o Provide staff with opportunity to staff on top of paperwork prior to an audit o Held quarterly reviews