Rosaleen McGregor

Address: 15 Sandymount Drive, Wilton, Cork

Email: rosaleen15@eircom.net
D.O.B: 20/08/1964
Contact Number: 087 2774736
Education:
Date: September 1977- June 1983
South Presentation Secondary School
Douglas Street, Cork
Obtained Leaving Certificate
Date:

Work Experience:
March 1979 November 1996
Quinsworth
Worked maintaining stock levels
Worked as a checkout operator, responsible for handling cash
and dealing with customers.
Worked as cash office relief, responsible for large amounts of
cash and all aspects of cash office work.

Date: November 1996 Present

Tesco Ireland Ltd.
Wilton Square
Cork

Currently have twenty-four years experience working in the

cash office, responsible for handling large amounts of cash,
responsible for the transfer of cash to the bank, responsible
for maintaining cash levels in all thirty checkouts, maintaining
cash levels in self-scan checkouts, balancing checkouts to
ensure no discrepancies, balancing refunds, controlling sales
of lottery tickets and scratch cards, responsible for
confidential reports.
Ten years experience working on the customer service desk,
dealing with customer queries and complaints.
Services Team Leader, responsible for compiling weekly
rosters for 14 individuals. Responsible for monitoring all cash
transfers and ensuring checkouts are within short/over limits.
Liaising with managers on a weekly basis to ensure smooth
running of the front line and customer service desk.
Responsible filing confidential information and maintaining
records for internal audits.
I.T Skills:
FETAC Computer Course, Level 6, College of Commerce,
September 2013
Familiar with Microsoft Office

Communication Skills:
Communicate with managers on a daily basis
Run a Childrens Liturgy weekly, in the local church
Services Team Leader, dealing with customer complaints and
queries
Managing rosters, liaising closely with staff weekly
Teamwork Skills:
Work as part of the Cash Office Team in Tesco Wilton
Services Team Leader, communicating with colleagues and
managers

Interests and Achievements:

Enjoy attending musicals, comedy and drama shows on a
regular basis
Enjoy attending concerts
Enjoy attending weekly classes in the gym
Enjoy long walks
Interested in reading
20 years service award, March 1999
References:
Mrs Lisa Croke Tesco Ireland
Telephone: 0872909385
Fr. Cormac Breanach - SMA Wilton
Telephone: 0868950958