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M.E.L.L.

O Steps of
Service
M

eet and greet

Greet table within


one minute, and
introduce yourself
with name.

E ducate the Guest

Inform
tables of
drink and
menu
speacials.

L isten

Listen to
your guest
order and
repeat it
back to
insure
accuracy

L earn

Learn your
guest and build
a bond with
them

O pen

Openenly
welcome guest
back soon

*resources

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