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CUSTOMER RELATIONSHIP

MANAGEMENT IN IDBI
FEDERAL LIFE INSURANCE
Submitted by
ANKIT PANDEY
Xavier Institute of Management
Bhubaneswar,Odisha
Under the Guidance of
Mrs. Shaanthi Yagyanath
IDBI Federal Life Insurance Co. Ltd.

AGENDA

INTRODUCTION

OBJECTIVE

METHODOLOGY

DATA COLLECTION

ANALYSIS

CONCLUSION

WAY FORWARD

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