120 Felton Street

Marlborough, MA 01752
(774) 285-1802
mcalderon@worcester.edu

MARIA CALDERON
OBJECTIVE

SKILLS &
ABILITIES
EXPERIENCE

Experienced in customer service, I am looking to obtain a challenging

position in a company that offers growth and advancement
opportunities and where I am able to utilize my strong bilingual
communication and leadership skills.

Fluent in Spanish
Knowledgeable of Microsoft Word, Excel, and PowerPoint
FRONT DESK SUPERVISOR, COURTYARD BY MARRIOTT
Mar. 15 Present

Providing guidance and leadership to Guest Service

associates as the Front Desk Supervisor ensuring
consistent quality customer service.
SPANISH INTERPRETER/SPANISH COORDINATOR, BENOIT
LANGUAGE SERVICES
Mar. 14 March 2015

Providing consecutive interpretation over the phone for clients, such as

insurance companies, law offices, hospitals, and more. In addition to
scheduling interpreters of all languages for on-site, over the phone
conferences, or written translations.
SHIFT MANAGER, MCDONALDS
Sept. 2013 March 2015
Managers lead shifts every week, making sure customers get a fast,

accurate, friendly experience every visit. A Shift Manager provides

leadership to crew and other managers during a shift to ensure great
Quality, Service and Cleanliness to our customers.
EDUCATION

WORCESTER STATE UNIVERSITY, WORCESTER MA

SEPT. 2011 MAY 2015
BA SPANISH FOR THE PROFESSION AND A MINOR IN BUSINESS
ADMINISTRATION
MARLBOROUGH HIGH SCHOOL, MARLBOROUGH MA
AUG 2007 MAY 2011

AWARDS

ALPHA MU GAMMA
WORCESTER STATE DEANS LIST
SPRING 2014, FALL 2014

APRIL 2015
FALL 2013,