Professional Documents
Culture Documents
Marissa Resume
Marissa Resume
Marissa Resume
P.O Box 315784 Tamuning, GU 96931 Phone: (671) 486-2194 E-Mail: marissaaguon@yahoo.com
Objective
To obtain a position that will enable me to use my excellent communication skills, educational background,
and ability to work well with people.
Experience
Internship at Guam Reef Hotel and Spa Resort
2014
Sales and Marketing: Booked and confirmed amending guest reservations, become aware of guest room
types, F&B outlets, room rates, and guest categories, created guest profiles, filed papers by travel
agencies, responded to verbal and written inquiries and requests, etc.
Housekeeping: Cleaned hotel rooms, inspected cleaned rooms, sort out linen in shooter room, took
orders from customers, housekeeping staff, front desk and guest service agents, etc.
Front Desk: Understood different reports, familiarization of agent rooming list, checked guests in and
out, answered calls from phone operator, prepared arrival keys for the day, etc.
2014
Food and Beverage Outlet: greeted, seated, and served guests, bussed tables, etc.
Front Desk: Greet guests, answered calls, kept track of bank, took reservations for in house dinners, etc.
Sales and Marketing: Took reservations, learned for the fax, filed papers by travel agencies, etc.
Recreation: Organize activities, ensure guest safety, cleanliness, and appropriate attire, entertain
guests, distributed needed amenities, etc.
Education
John F. Kennedy High School
2011-2015
2012-2015
Accomplishments
Health certificate training, Varsity volleyball team captain, All-island wing for Rugby, Head alter server,
National Honor Society member, National Technical Honor Society Vice President, and Tourism
Hospitality Society Vice President
Skills