Conflicts require separating people from issues, avoiding focus on positions, and considering future needs, interests, and consequences to find permanent solutions. The document discusses separating people from issues in conflicts, avoiding focus on positions, and considering future needs, interests, and consequences to find more permanent solutions for resolving conflicts. It also mentions practicing and providing examples of clarifying issues in conflicts.
Original Description:
This is the second in a series of lectures for module 7
Conflicts require separating people from issues, avoiding focus on positions, and considering future needs, interests, and consequences to find permanent solutions. The document discusses separating people from issues in conflicts, avoiding focus on positions, and considering future needs, interests, and consequences to find more permanent solutions for resolving conflicts. It also mentions practicing and providing examples of clarifying issues in conflicts.
Conflicts require separating people from issues, avoiding focus on positions, and considering future needs, interests, and consequences to find permanent solutions. The document discusses separating people from issues in conflicts, avoiding focus on positions, and considering future needs, interests, and consequences to find more permanent solutions for resolving conflicts. It also mentions practicing and providing examples of clarifying issues in conflicts.