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Date: 21st Aug, 2013

Learning from field-visits to service providers

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Effect of Variability in service sector & dynamic pricing


Managing of fast moving and slow moving inventories
Influencing the customer needs using cross selling methodology
Standardization of processes across different locations for brand building
Methodologies in addressing and acknowledging the customer complaints
Managing idle resources during slack period
Impact of the individual ego on family owned businesses
Power balance between manufacturer and dealer
Supplier Chain Approach Hold on to Supplier for loyalty or switch suppliers
at regular intervals to get better quality & service
10.Delegating work & responsibility to sub-ordinates and developing them as a
leader

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