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Rujukan PLG 516

Cheng, Y. C. & Tam, W. M. 1997. Multi-models of quality in education. Quality


Assurance in Education 5(1): 22-33.
Harvey, L. & Green, D. 1993.Defining quality.Assessment and Evaluation in Higher
Education 18 (1): 9-34.
Cheng, Yin Cheong. (1997). "Monitoring School Effectiveness: Conceptual and Practical Possibilities and Dilemmas
in Developing a Framework." (ERIC: ED 407 730).

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