Business Etiquette 91 101

zari emiley

91 talking your way to success

1. Practice out loud

2. Look at people
3. Remember the 92 % rule

92. Three Things Not To Say

Self-deprecating statements
I hope I dont bore you
I know you didnt come here to hear me.
I havent had a lot of time to prepare.

93 Dread presentation?
lets change that

Organize everything
Use good posture, eye contact, gestures,
and word choice
Answer questions
dress the part

94. Difficult Audience? Try These...

Know your audience

Meet the participants
Establish credibility
Project confidence
Difficult individual
Anticipate objections

95 help! someone is sleeping during my

talk!
1.
2.
3.
4.
5.
6.

Dont take it personally

Ask yourself Am I making it too easy to doze off
Have you added any stories
Walk around or near the sleeper
Call a break, or have the group do some exercise
Ask the person a question

96. Dont Present Like a Young Person

Avoid unsure phrases

Avoid fillers
Refrain casual language
Enthusiasm
Dress the part
Research

97 it may be funny, but its not assertive

Don't seem passive.

Simply say i'm offended by your comment.
Be prepared for ridicule.
Stay on topic.
You may not be taken seriously.

98. Assert Yourself: Speak up at Meetings

Prepare ahead
Speak early and clearly
Avoid asking permission
Avoid self-depreciation
Stand
Interrupt
Avoid details

99 ending the never ending discussion

1. Broaden the scope of the discussion
2. State that you won't participate in the
disagreement
3. Use the broken- record approach
4. Take a break

100. Tips for Traveling Smart

Be prepared
Avoid rude behavior
Acknowledge difficulty
Be polite
Befriend passengers
Be alert
Avoid announcements on social media

101 i accept your quirks because you

accept mine