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  • Phone Support: All India Toll Free Numbers

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    Dolly Singh
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    This document provides contact information for phone and email support for various products and regions in India. It lists toll-free numbers for all-India phone support and optional regional access numbers for specific states. It also provides an email for general support questions and lists the basic details needed for logging complaints, including company name, product serial number, description of the problem, address, contact details, and specific details for keyboards, mice and monitors. It outlines the escalation process and contact emails for each level of support, including representatives responsible for different product categories and regions.

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    Wipro 170813

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    Wipro 170813

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    This document provides contact information for phone and email support for various products and regions in India. It lists toll-free numbers for all-India phone support and optional regional access numbers for specific states. It also provides an email for general support questions and lists the basic details needed for logging complaints, including company name, product serial number, description of the problem, address, contact details, and specific details for keyboards, mice and monitors. It outlines the escalation process and contact emails for each level of support, including representatives responsible for different product categories and regions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    32 views2 pages

    Phone Support: All India Toll Free Numbers

    Uploaded by

    Dolly Singh
    This document provides contact information for phone and email support for various products and regions in India. It lists toll-free numbers for all-India phone support and optional regional access numbers for specific states. It also provides an email for general support questions and lists the basic details needed for logging complaints, including company name, product serial number, description of the problem, address, contact details, and specific details for keyboards, mice and monitors. It outlines the escalation process and contact emails for each level of support, including representatives responsible for different product categories and regions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 2

    Phone Support

    ALL INDIA TOLL FREE NUMBERS

    1800 200 3456


    1800 345 3456

    Optional Regional Access Numbers


    1

    Andhra Pradesh

    Delhi (U.T)

    Karnataka

    Kerala

    Madhya Pradesh (Bhopal)

    Maharashtra (Excluding Mumbai)

    Maharashtra (Mumbai)

    Tamilnadu (Chennai)

    West Bengal (Calcutta)

    040 - 27817365
    011 - 28763456
    0821 - 2419001
    0484 - 2207961
    0755 - 4233311
    020 - 25533287
    022 - 28572235
    044 - 24663456
    033 - 22903456

    EMAIL Support: ecare@wipro.com


    Basic Details Required for Logging Complaints
    1 Company Name *

    2 Serial Number of the System / Printer / Laptop*

    3 Model / Make of the System / Printer / Laptop

    4 Problem Description ( in brief)*

    5 Address ( Full in Postal ) with 6 digits Pin code*

    6 Contact Person*

    7 Location, City

    8 Contact Phone Number*

    To ensure that problems related to "Keyboard, "Mouse" & "Monitor to get


    resolved faster, we request you to provide the following details also.
    :

    1 For Keyboard
    Type of Keyboard - PS2 / Serial / USB / Cordless

    color of the keyboard[e.g.- White, Black, Silver Black]

    Type: Normal / Multimedia


    Make: Wipro/Acer/Logitech/Microsoft/IBM/Dell/Other
    (Please specify)

    2 For Mouse
    Type Of Mouse:

    PS2 / Serial / USB / Cordless

    NO. of Buttons: Scroll / 2 Button / 3 Button

    Type:

    Optical / Ball

    Mouse color: Black / White / Silver Black


    Make: Wipro/Acer/Logitech/Microsoft/IBM/Dell/Other
    (Please specify)

    3 Monitor / TFT
    Monitor Serial Number

    :
    :
    :
    :

    Size of the monitor [For e.g. - 14" 15", 17"etc...]


    Make: Wipro/Acer/Logitech/Microsoft/IBM/Dell/Other
    (Please specify)

    Model:

    Type of the Monitor : CRT/LCD

    Base: Yes/No

    Follow-up, Escalations and Complaints at:


    Contact Email:

    icare@wipro.com

    1st Level - All first level Service Delivery

    executives

    Contact Email:

    REGION

    West1, West2,
    West3 & N2
    N1, S2, & S3
    East, N3 & S1

    Opsm-icare@wipro.com 2nd Level


    DT & Laptop

    Printer,UPS & Scanner

    REGION

    DT & Laptop

    REGION

    PAN
    INDIA

    Rijo
    Jose

    iaskeyaccount@wipro.com

    Divya Shree (Printer &


    Nishitha V
    scanner)
    Thanuja K P Girish Nagaraj (UPS &SDM)

    Sdm-icare@wipro.com

    Contact Email:

    Keyaccounts

    Kavitha P

    Contact Email:

    PAN
    INDIA

    Server
    &
    Storage

    Printer,UPS &
    Scanner

    Kaushik
    chakraborty

    3rd Level
    Server & Storage

    Key Accounts

    Biju Nambiar

    Kaushik C

    Nsdm-icare@wipro.com 4th Level


    DT & Laptop

    Printer,UPS &
    Scanner

    Server & Storage

    Sujesh K .P

    Key accounts

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