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(Quality)


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(quality management)



(ISO8420)


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ISO,


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(Quality
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ISO
(ISO : International
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ISO 9001 : 2008



ISO 9001 : 2008


ISO
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ISO 9001:2008






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(Quality Manual)


(Quality Policy),
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(Quality Policy)

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ISO 9001:2008
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(certification body).



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ISO 9001:2008.
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ISO 9001:2008
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ISO 9001:2008,
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ISO 9001:2008,

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(ISO9001:2008)
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(certificate registration
number).




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(PDCA)





PDCA :
Plan ( )
Do ( )
Check (

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Act (
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(PDCA)
PDCA
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(PDCA)

PDCA
(Process Control)
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ISO 9001:2008
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