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Jackie Williams

2247 Charles Street


Wellsburg, WV 26070
JackieLWilliams75@outlook.com

http://jackielwilliams.weebly.com

(281) 229-8662

SKILLS
Customer Service
Addressed customer concerns, resolved customer issues, handled returns, and performed other
activities supporting customer service.

Computer Skills
Able to enter data in computer system, basic keyboarding, and can use Microsoft Office software to
develop correspondence, presentations, and spreadsheets.

Cash Management
Processed cash, check, debit/credit card payments up to $5000 weekly. Sold lottery tickets and paid
cash-outs.

Team Leadership
Supervised up to three cashiers, opened and closed the store assuring security. Responsible for
vault reconciliation and bank deposits assuring accurate documentation.

CERTIFICATES

Customer Service 1 Certification through Rockhurst University


Microsoft Word 2013 Certificate through IACET
Microsoft Excel 2013 Certificate through IACET
Microsoft PowerPoint 2013 Certificate through IACET
Microsoft Access 2013 Certificate through IACET
ACT WorkKeys National Career Readiness Certificate (Silver)

EMPLOYMENT

Cashier, Wal-Mart, Alvin, TX


Third Key Manager, Dollar General, Santa Fe, TX

March 2006 June 2007


March 2002 April 2003

EDUCATION

Attending SPOKES Job Readiness Program, Weirton, WV


January 2015 Present
Graduate Equivalency Diploma, College of the Mainland, Texas City, TX
April 1994
Attended Texas City High School, Texas City, TX
June 1993

COMMUNITY INVOLVEMENT

Volunteer, Weir Library, Weirton, WV

December 2014 - Present

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