Scribd Logo
Upload

Welcome to Scribd!

  • James Resume #3

    Uploaded by

    Andrew Morse
    5 views2 pages
    James C. Morrow has over 25 years of experience in the insurance industry investigating and resolving property damage and bodily injury claims. He has held roles as a physical damage appraiser, claim representative, and claim supervisor. He most recently worked as a physical damage appraiser for California State Automobile Association from 1999 to 2009 where he inspected damaged vehicles, evaluated repair costs, and completed the examination and settlement of claims.

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    RTF, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    James C. Morrow has over 25 years of experience in the insurance industry investigating and resolving property damage and bodily injury claims. He has held roles as a physical damage appraiser, claim representative, and claim supervisor. He most recently worked as a physical damage appraiser for California State Automobile Association from 1999 to 2009 where he inspected damaged vehicles, evaluated repair costs, and completed the examination and settlement of claims.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as rtf, pdf, or txt
    5 views2 pages

    James Resume #3

    Uploaded by

    Andrew Morse
    James C. Morrow has over 25 years of experience in the insurance industry investigating and resolving property damage and bodily injury claims. He has held roles as a physical damage appraiser, claim representative, and claim supervisor. He most recently worked as a physical damage appraiser for California State Automobile Association from 1999 to 2009 where he inspected damaged vehicles, evaluated repair costs, and completed the examination and settlement of claims.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as RTF, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as rtf, pdf, or txt
    of 2

    James C.

    Morrow
    615 Plum Street • Novato, CA 94945 • (415) 897-2815 • cjm81785@comcast.net

    JOB OBJECTIVE
    Secure a position to apply my experience, education, and business skills

    SUMMARY
    • Investigate and conclude property damage and bodily injury claims
    • Estimate parts and labor to repair damaged vehicles, using standard automotive
    labor, parts cost manuals and knowledge of automotive repair
    • Prepare automobile damage estimate utilizing Mitchell Ultramate System
    • Review repair cost estimates with automobile repair shop to secure agreement on
    cost of repairs
    • Knowledge of principles and processes for providing customer and personal services

    PROFESSIONAL EXPERIENCE

    CALIFORNIA STATE AUTOMOBILE ASSOCIATION, VALLEJO, CA, 1999 - 2009


    Physical Damage Appraiser and Field Generalist
    • Inspect damaged vehicle for structual body, mechanical, or interior damage
    • Evaluate practicality of repair as opposed to payment of market value of vehicle
    • Determine salvage value of total loss vehicle
    • Complete examination to settlement of claims

    STATE FARM INSURANCE, NOVATO, CA, 1998 - 1999


    Claim Representative
    • Open, research and handle material damage and bodily injury claims
    • Examine nature and extent of medical care related to loss
    • Inspect, photograph and assessment of damaged vehicles

    CALIFORNIA STATE AUTOMOBILE ASSOC, SAN FRANCISCO, CA, 1990 - 1998


    Material Damage Claim Supervisor
    • Oversee staff processing, investigating and completing claims.
    • Review claims examination, procedures and regulations followed
    • Analyze and settle escalating complaints

    CALIFORNIA STATE AUTOMOBILE ASSOCIATION, SAN RAFAEL, CA , 1985 - 1990


    Material Damage and Bodily Injury Claim Representative
    • Evaluate degree of investigation
    • Interview parties, inspect vehicles, and obtain documentation
    • Ascertain liability issues regarding bodily injury and property damage claims

    EDUCATION

    California State University, Stanislaus, Turlock, CA


    Bachelor of Arts, Business Administration

    You might also like