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NAMA1
NAMA1
Uploaded by
Dicky DewantoCopyright:
Available Formats
NAMA_PASIEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Ayunda
9,1
9,1
9,1
Lestari
9,1
9,1
18,2
SriWahyuni
18,2
18,2
36,4
Sukowati
9,1
9,1
45,5
Sumaryati
18,2
18,2
63,6
Suwarni
18,2
18,2
81,8
Suyitno
9,1
9,1
90,9
Zubaidah
9,1
9,1
100,0
11
100,0
100,0
Total
ALAMAT
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
GenukSari
36,4
36,4
36,4
Karangroto
9,1
9,1
45,5
PadiRaya
9,1
9,1
54,5
PadiUtara9
18,2
18,2
72,7
PondokRadenPatah
9,1
9,1
81,8
Sayung
9,1
9,1
90,9
Trimulyo
9,1
9,1
100,0
11
100,0
100,0
Valid Percent
Cumulative
Total
UMUR
Frequency
Percent
Percent
Valid
25
9,1
9,1
9,1
28
18,2
18,2
27,3
29
9,1
9,1
36,4
34
18,2
18,2
54,5
50
27,3
27,3
81,8
51
18,2
18,2
100,0
11
100,0
100,0
Total
PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
TIDAK BEKERJA
45,5
45,5
45,5
KARYAWAN SWASTA
9,1
9,1
54,5
BURUH PABRIK
27,3
27,3
81,8
LAIN - LAIN
18,2
18,2
100,0
11
100,0
100,0
Total
JENIS_KELAMIN
Frequency
Percent
Valid Percent
Cumulative
Percent
LAKI - LAKI
Valid
9,1
9,1
9,1
PEREMPUAN
10
90,9
90,9
100,0
Total
11
100,0
100,0
JENIS_ASURANSI
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
BPJS NON PBI
18,2
18,2
18,2
BPJS PBI
81,8
81,8
100,0
11
100,0
100,0
Total
JML_ANGGOTA_KELUARGA
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
9,1
9,1
9,1
18,2
18,2
27,3
18,2
18,2
45,5
36,4
36,4
81,8
18,2
18,2
100,0
11
100,0
100,0
Total
NAMA_MAHASISWA
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
AgnaHusada
9,1
9,1
9,1
AnantaHutagalung
9,1
9,1
18,2
AnggiAtasha
9,1
9,1
27,3
AnisaKartika
9,1
9,1
36,4
ArdoDarmaPatria
9,1
9,1
45,5
AudinaMiaR
9,1
9,1
54,5
DenaAdelia
9,1
9,1
63,6
DiasSeptaria
9,1
9,1
72,7
DickyDewanto
9,1
9,1
81,8
ErikaPutriMuftiarini
9,1
9,1
90,9
FataaturrohmatilUsroh
9,1
9,1
100,0
11
100,0
100,0
Total
KELOMPOK
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
11
100,0
100,0
100,0
TANGGAL_WAWANCARA
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
17.12.2014
11
100,0
100,0
100,0
WAKTU_WAWANCARA
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
8,0
45,5
45,5
45,5
8,1
9,1
9,1
54,5
8,2
9,1
9,1
63,6
8,3
27,3
27,3
90,9
9,0
9,1
9,1
100,0
11
100,0
100,0
Total
NAMA_BP_DOKTER
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
dr.Rahmi
11
100,0
100,0
100,0
ALAMAT_BP
Frequency
Percent
Valid Percent
Cumulative
Percent
PUSKESMA-GENUK
Valid
9,1
9,1
9,1
PUSKESMAS-GENUK
10
90,9
90,9
100,0
Total
11
100,0
100,0
Valid Percent
Cumulative
DOKTER_PJ
Frequency
Percent
Percent
Valid
45,5
45,5
45,5
dr.Budi
9,1
9,1
54,5
dr.Esti
18,2
18,2
72,7
dr.Sunsufi
18,2
18,2
90,9
9,1
9,1
100,0
11
100,0
100,0
Total
HARI_PRAKTEK
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
54,5
54,5
54,5
setiaphari
45,5
45,5
100,0
11
100,0
100,0
Total
JAM_BUKA
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
18,2
40,0
40,0
17
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
Total
11
100,0
UTILISASI_BPJS1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
UTILISASI_BPJS1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
UTILISASI_BPJS2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
2,00
18,2
18,2
18,2
3,00
18,2
18,2
36,4
4,00
18,2
18,2
54,5
5,00
27,3
27,3
81,8
8,00
18,2
18,2
100,0
Total
11
100,0
100,0
UTILISASI_BPJS3
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
1,00
36,4
36,4
36,4
3,00
63,6
63,6
100,0
Total
11
100,0
100,0
CAKUPAN_LAYANAN_BPJS1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
CAKUPAN_LAYANAN_BPJS2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
CAKUPAN_LAYANAN_BPJS3
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
81,8
81,8
81,8
TIDAK
18,2
18,2
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS4
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
81,8
81,8
81,8
TIDAK
18,2
18,2
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS5
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
27,3
27,3
27,3
TIDAK
72,7
72,7
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS6
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
63,6
63,6
63,6
TIDAK
36,4
36,4
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS7
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
TIDAK
11
100,0
100,0
100,0
CAKUPAN_LAYANAN_BPJS8
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
45,5
45,5
45,5
TIDAK
54,5
54,5
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS9
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
45,5
45,5
45,5
TIDAK
54,5
54,5
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS10
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
54,5
54,5
54,5
TIDAK
45,5
45,5
100,0
11
100,0
100,0
Total
CAKUPAN_LAYANAN_BPJS11
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
TIDAK
11
100,0
100,0
100,0
CAKUPAN_LAYANAN_BPJS12
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
TIDAK
11
100,0
100,0
100,0
LAYANAN_LAIN_SEBUTKAN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
11
100,0
100,0
100,0
LAMANYA_KONSULTASI
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
5,00
45,5
45,5
45,5
10,00
54,5
54,5
100,0
Total
11
100,0
100,0
KESESUAIAN_LAYANAN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
1,00
11
100,0
100,0
100,0
PROMOTIF_PREVENTIF1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
PROMOTIF_PREVENTIF2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
PROSEDUR_LAYANAN
Frequency
Percent
Valid Percent
Cumulative
Percent
YA
Valid
TIDAK
Total
10
90,9
90,9
90,9
9,1
9,1
100,0
11
100,0
100,0
ALASAN_SULITNYA_PROSEDUR
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
10
90,9
90,9
90,9
rumit
9,1
9,1
100,0
Total
11
100,0
100,0
HAK_KEWAJIBAN_PESERTA_BPJS1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
36,4
36,4
36,4
TIDAK
63,6
63,6
100,0
11
100,0
100,0
Total
BESAR_PREMI
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
42,50
18,2
50,0
50,0
45,00
9,1
25,0
75,0
59,50
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
HAK_KEWAJIBAN_PESERTA_BPJS2
Frequency
Percent
Valid Percent
Cumulative
Percent
YA
Valid
TIDAK
Total
10
90,9
90,9
90,9
9,1
9,1
100,0
11
100,0
100,0
MANFAAT_BPJS1
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
81,8
81,8
81,8
TIDAK
18,2
18,2
100,0
11
100,0
100,0
Total
MANFAAT_BPJS2
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
MANFAAT_LAIN_BPJS
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
81,8
81,8
81,8
TIDAK
18,2
18,2
100,0
11
100,0
100,0
Total
SEBUTKAN_MANFAAT_LAIN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
18,2
18,2
18,2
lebihbaik
18,2
18,2
36,4
mengurangibebanekonomi
18,2
18,2
54,5
mudah
18,2
18,2
72,7
murah,mengurangibeban
9,1
9,1
81,8
opname
18,2
18,2
100,0
11
100,0
100,0
Total
KERUGIAN_BPJS
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
27,3
27,3
27,3
TIDAK
72,7
72,7
100,0
11
100,0
100,0
Total
SEBUTKAN_KERUGIAN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
72,7
72,7
72,7
alurlama
9,1
9,1
81,8
rujukansusah
9,1
9,1
90,9
sulit
9,1
9,1
100,0
Total
11
100,0
100,0
KESIMPULAN_MANFAAT_BPJS
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
YA
11
100,0
100,0
100,0
Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(KELOMPOK)
Frequency
Missing
System
Percent
11
100,0
Zscore(TANGGAL_WAWANCARA)
Frequency
Missing
System
11
Percent
100,0
Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Total
Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
Total
11
100,0
100,0
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
45,5
45,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
Percent
11
100,0
Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
Percent
11
100,0
Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
Percent
11
100,0
Zscore(PROMOTIF_PREVENTIF2)
Frequency
Missing
System
11
Percent
100,0
Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(MANFAAT_LAIN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(KESIMPULAN_MANFAAT_BPJS)
Frequency
Missing
System
11
Percent
100,0
Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(PEKERJAAN) PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
Total
11
100,0
100,0
Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(KELOMPOK)
Frequency
Missing
System
Percent
11
100,0
Zscore(TANGGAL_WAWANCARA)
Frequency
Missing
System
11
Percent
100,0
Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Total
Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
45,5
45,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
Percent
11
100,0
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
Percent
11
100,0
Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
Percent
11
100,0
Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
Percent
11
100,0
Zscore(PROMOTIF_PREVENTIF2)
Frequency
Missing
System
11
Percent
100,0
Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(MANFAAT_LAIN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(KESIMPULAN_MANFAAT_BPJS)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore: Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore: Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(KELOMPOK)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(TANGGAL_WAWANCARA)
Frequency
Percent
Missing
System
11
100,0
Zscore: Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Total
Zscore: Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
Total
45,5
45,5
11
100,0
100,0
100,0
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
11
Percent
100,0
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(PROMOTIF_PREVENTIF2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore: Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore: Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
Total
18,2
18,2
11
100,0
100,0
100,0
Zscore: Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore: Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
Total
11
100,0
100,0
Zscore(PEKERJAAN) PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(KELOMPOK)
Frequency
Missing
System
Percent
11
100,0
Zscore(TANGGAL_WAWANCARA)
Frequency
Missing
System
Percent
11
100,0
Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Total
Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
Total
11
100,0
100,0
Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
45,5
45,5
100,0
11
100,0
100,0
Total
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
Percent
11
100,0
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
Percent
11
100,0
Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
Percent
11
100,0
Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
Percent
11
100,0
Zscore(PROMOTIF_PREVENTIF2)
Frequency
Percent
Missing
System
11
100,0
Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(MANFAAT_LAIN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(KESIMPULAN_MANFAAT_BPJS)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZUMUR) Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZPEKERJAAN) Zscore: PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZJENIS_KELAMIN) Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore(ZJENIS_ASURANSI) Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore(ZJML_ANGGOTA_KELUARGA)
Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZKELOMPOK) Zscore(KELOMPOK)
Frequency
Missing
System
Percent
11
100,0
Zscore(ZTANGGAL_WAWANCARA)
Zscore(TANGGAL_WAWANCARA)
Frequency
Missing
System
Percent
11
100,0
Zscore(ZWAKTU_WAWANCARA) Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(ZJAM_BUKA) Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
Total
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Zscore(ZUTILISASI_BPJS1)
Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZUTILISASI_BPJS2) Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZUTILISASI_BPJS3) Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS1)
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZCAKUPAN_LAYANAN_BPJS2)
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZCAKUPAN_LAYANAN_BPJS3)
Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS4)
Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS5)
Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS6)
Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS7)
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZCAKUPAN_LAYANAN_BPJS8)
Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS9)
Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS10)
Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
45,5
45,5
100,0
11
100,0
100,0
Total
Zscore(ZCAKUPAN_LAYANAN_BPJS11)
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZCAKUPAN_LAYANAN_BPJS12)
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZLAMANYA_KONSULTASI) Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore(ZKESESUAIAN_LAYANAN)
Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
Percent
11
100,0
Zscore(ZPROMOTIF_PREVENTIF1)
Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
Percent
11
100,0
Zscore(ZPROMOTIF_PREVENTIF2)
Zscore(PROMOTIF_PREVENTIF2)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZPROSEDUR_LAYANAN) Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(ZHAK_KEWAJIBAN_PESERTA_BPJS1)
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore(ZBESAR_PREMI) Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore(ZHAK_KEWAJIBAN_PESERTA_BPJS2)
Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore(ZMANFAAT_BPJS1) Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZMANFAAT_BPJS2)
Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore(ZMANFAAT_LAIN_BPJS) Zscore(MANFAAT_LAIN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore(ZKERUGIAN_BPJS) Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore(ZKESIMPULAN_MANFAAT_BPJS)
Zscore(KESIMPULAN_MANFAAT_BPJS)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(PEKERJAAN) PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore: Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore: Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(KELOMPOK)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(TANGGAL_WAWANCARA)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Total
Zscore: Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
Total
11
100,0
100,0
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
45,5
45,5
100,0
11
100,0
100,0
Total
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
11
Percent
100,0
Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(PROMOTIF_PREVENTIF2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore: Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore: Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore(MANFAAT_LAIN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore:
Zscore(KESIMPULAN_MANFAAT_BPJS)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore: Zscore(UMUR)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26596
9,1
9,1
9,1
-,99643
18,2
18,2
27,3
-,90659
9,1
9,1
36,4
-,45738
18,2
18,2
54,5
,98010
27,3
27,3
81,8
1,06994
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore: PEKERJAAN RESPNDEN
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,94130
45,5
45,5
45,5
-,27328
9,1
9,1
54,5
,72875
27,3
27,3
81,8
1,39676
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(JENIS_KELAMIN)
Frequency
Percent
Valid Percent
Cumulative
Percent
-3,01511
Valid
9,1
9,1
9,1
,30151
10
90,9
90,9
100,0
Total
11
100,0
100,0
Zscore: Zscore: Zscore(JENIS_ASURANSI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-2,02260
18,2
18,2
18,2
,44947
81,8
81,8
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(JML_ANGGOTA_KELUARGA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,43378
9,1
9,1
9,1
-,90806
18,2
18,2
27,3
-,38234
18,2
18,2
45,5
,14338
36,4
36,4
81,8
1,72054
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(KELOMPOK)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore:
Zscore(TANGGAL_WAWANCARA)
Frequency
Missing
System
Percent
11
100,0
Zscore: Zscore: Zscore(WAKTU_WAWANCARA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,65803
45,5
45,5
45,5
-,32136
9,1
9,1
54,5
-,15303
9,1
9,1
63,6
,35197
27,3
27,3
90,9
2,70863
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(JAM_BUKA)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-1,09545
18,2
40,0
40,0
,73030
27,3
60,0
100,0
Total
45,5
100,0
System
54,5
11
100,0
Total
Zscore: Zscore: Zscore(UTILISASI_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore: Zscore(UTILISASI_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,18746
18,2
18,2
18,2
-,70368
18,2
18,2
36,4
-,21990
18,2
18,2
54,5
,26388
27,3
27,3
81,8
1,71522
Total
18,2
18,2
11
100,0
100,0
100,0
Zscore: Zscore: Zscore(UTILISASI_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore: Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS3)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS4)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS5)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS6)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,72075
63,6
63,6
63,6
1,26131
36,4
36,4
100,0
11
100,0
100,0
Total
Zscore: Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS7)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS8)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS9)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(CAKUPAN_LAYANAN_BPJS10)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,87039
54,5
54,5
54,5
1,04447
45,5
45,5
100,0
11
100,0
100,0
Total
Zscore: Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS11)
Frequency
Missing
System
Percent
11
100,0
Zscore: Zscore:
Zscore(CAKUPAN_LAYANAN_BPJS12)
Frequency
Missing
System
Percent
11
100,0
Zscore: Zscore: Zscore(LAMANYA_KONSULTASI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,04447
45,5
45,5
45,5
,87039
54,5
54,5
100,0
11
100,0
100,0
Total
Zscore: Zscore:
Zscore(KESESUAIAN_LAYANAN)
Frequency
Missing
System
Percent
11
100,0
Zscore: Zscore:
Zscore(PROMOTIF_PREVENTIF1)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore:
Zscore(PROMOTIF_PREVENTIF2)
Frequency
Missing
System
Percent
11
100,0
Zscore: Zscore: Zscore(PROSEDUR_LAYANAN)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(HAK_KEWAJIBAN_PESERTA_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,26131
36,4
36,4
36,4
,72075
63,6
63,6
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(BESAR_PREMI)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Missing
-,59678
18,2
50,0
50,0
-,29074
9,1
25,0
75,0
1,48431
9,1
25,0
100,0
Total
36,4
100,0
System
63,6
11
100,0
Total
Zscore: Zscore: Zscore(HAK_KEWAJIBAN_PESERTA_BPJS2)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,30151
10
90,9
90,9
90,9
3,01511
9,1
9,1
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(MANFAAT_BPJS1)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(MANFAAT_BPJS2)
Frequency
Missing
System
11
Percent
100,0
Zscore: Zscore: Zscore(MANFAAT_LAIN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-,44947
81,8
81,8
81,8
2,02260
18,2
18,2
100,0
11
100,0
100,0
Total
Zscore: Zscore: Zscore(KERUGIAN_BPJS)
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
-1,55700
27,3
27,3
27,3
,58387
72,7
72,7
100,0
11
100,0
100,0
Total
Zscore: Zscore:
Zscore(KESIMPULAN_MANFAAT_BPJS)
Frequency
Missing
System
11
Percent
100,0
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