Faculty of Management Technology

Information Systems I (INSY301) winter2012 2013-3

Dr. Hany Ismail
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Quiz # 1
Time: 10 minutes

Kindly read the questions carefully and write your answer besides the question

Questions [8 questions / 1 point for each question]

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
1)
Developing a new product, fulfilling an order, and hiring a new employee are examples of business models.
1)
___F___
2)
The dimensions of information systems are management, organizations, and technology.
2)
___T___
3)
Transaction processing systems are most commonly used by the operational management level of an organization.
3)
____T__
4)
Enrolling employees in benefits plans is a business process handled by the human resources function.
4)
___T___

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
Which of the following is an important business objective of information systems :
1)
___C___

A)

improved efficiency.
B)
improved flexibility.
C)

improved decision making.

D)
None of the above.
2)
An information system can be defined technically as a set of interrelated components that ___________ to support decision
making and control in an organization.
2)
____B__

A)

communicate and manage data flow

B)
collect, process, store and distribute information.
C)

create new products and services.

D)

Analyze the organization's raw data.

3)
A(n) ___ _____ system collects data from various key business processes and stores the data in a single, comprehensive
data repository, usable by other parts of the business.
3)
__ C __

A)

Supply Chain
B)
CRM

C)

ERP
D)
automatic reporting
4) Which types of systems consolidate the relevant knowledge and
available to improve business processes and management decision making?

A) CRM

B) KMS

C) TPS

experience in the firm to make it

4)___B__

D) Extranets