MB0038 Management Process and Organizational Behavior

1 Explain the concept of Management. Discuss the importance of

Management.
Concept of Management
Explain the importance of Management
Management may be defined in many different ways. Many eminent authors on the
subject have defined the term management. Some of these definitions are:
According to Lawerence A. Appley Management is the development of people and
not the direction of things.(1959)
In the words of Henry Fayol To manage is to forecast and to plan, to organize, to
command, to co-ordinate and to control.(1949)
According to Peter F. Drucker Management is a multi-purpose organ that
manages a business and managers and manages worker and work.(1970)
In the words of Koontz and ODonnel Management is defined as the creation and
maintenance of an internal environment in an enterprise where individuals working
together in groups can perform efficiently and effectively towards the attainment of
group goals. (1972)

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2 Discuss the steps involved in the Planning process
Explain the steps involved in the Planning process

3 What do you mean by Control? Explain the pre-requisites of an effective

Control system
Meaning of Control
Explain the pre-requisites of an effective Control System

4 Discuss the concept of a Group. Explain the purpose of a Group.

Discuss the types of Formal Groups
Concept of a Group
Purpose of a Group
Types of Formal Groups

5 Discuss any ten characteristics of an Effective team

Explain any ten characteristics of an Effective team

6 Write short notes on the following:

a) Golemans Model of Emotional Intelligence
b) Fielders Contingency Model of Leadership