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    Resume 6 15

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    William Frederick Wood has experience in technology support services, student development, and as a bag checker for the Boone Police Department. He has a B.S.B.A in Computer Information Systems and a B.A. in English from Appalachian State University where he maintained a 3.75 GPA for his major and a 3.3 GPA overall. He is currently pursuing an Apple Certified Macintosh Technician certification with an estimated completion date of July 2015.

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    Resume 6 15

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    18 views1 page
    William Frederick Wood has experience in technology support services, student development, and as a bag checker for the Boone Police Department. He has a B.S.B.A in Computer Information Systems and a B.A. in English from Appalachian State University where he maintained a 3.75 GPA for his major and a 3.3 GPA overall. He is currently pursuing an Apple Certified Macintosh Technician certification with an estimated completion date of July 2015.

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    William Frederick Wood has experience in technology support services, student development, and as a bag checker for the Boone Police Department. He has a B.S.B.A in Computer Information Systems and a B.A. in English from Appalachian State University where he maintained a 3.75 GPA for his major and a 3.3 GPA overall. He is currently pursuing an Apple Certified Macintosh Technician certification with an estimated completion date of July 2015.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    18 views1 page

    Resume 6 15

    Uploaded by

    api-288605415
    William Frederick Wood has experience in technology support services, student development, and as a bag checker for the Boone Police Department. He has a B.S.B.A in Computer Information Systems and a B.A. in English from Appalachian State University where he maintained a 3.75 GPA for his major and a 3.3 GPA overall. He is currently pursuing an Apple Certified Macintosh Technician certification with an estimated completion date of July 2015.

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    William Frederick Wood

    828.455.6024 - william.frederick.wood@gmail.com

    Education

    LinkedIn

    Appalachian State University, Boone, NC


    B.S.B.A. - Computer Information Systems

    Major GPA 3.75

    B.A. English, Literary Studies


    Major GPA 3.3

    Technology Support Services (TSS)




    Macintosh Technician / Customer Services Operations

    May 2016

    Professional Experience

    May 2013 - Present

    Repair hardware and software for Apple devices

    Rebuild machines damaged by water and wear

    Inform customers both in person and on the phone of their repairs in a professional manner

    Accommodate occasionally short-staed customer service


    by answering phones and taking appointments

    Electronic Student Services (ESS)

    May 2014 - Dec 2014

    Student Development
    Assisted in the installation/setup/maintenance of computers, printers, cell phones, etc

    Publicized the existence and services of IT Support on Campus

    Established dependable and professional relationship with first-year students

    Conducted preventative maintenance by way of open-door tours around dormitories

    Handled 5-8+ nightly appointments to a variety of dormitories

    Boone Police Department


    Bag Checker

    Aug 2012 - Dec 2013

    Inspected bags/purses/packs for various illicit items, such as alcohol, explosives, etc.

    Entrusted with safety of all individuals wishing to attend an event

    Directed the flow of individuals exiting the venue

    Academic Involvement

    Association of Information Technology Professionals (AITP),



    Vice President
    Previously Officer Elect
    Previously Committee Chair

    Fall 2015
    Spring 2015
    Fall 2014

    Relevant Course Work

    Systems Analysis and Design


    Networking and IT Infrastructures
    Principals of Macroeconomics

    Fall 2014

    Fall 2014
    Spring 2015

    Certifications

    Apple Certified Macintosh Technician (ACMT)

    Est. Completion July 2015

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