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DELTA AIRLINES

P.O. Box 20980, Department 980


Atlanta, GA 30320-2980
Phone: 1-800-455-2720
http://www.delta.com/

TO:

Customer Service Agents (CSA)

FROM:

Edward H. Bastian, President

DATE:

June 16, 2015

SUBJECT:

Professional Development Seminars

Delta Airlines is pleased to announce a series of enrichment seminars to be offered for its employees in
the year ahead. If you have any suggestions for seminars that would be beneficial to your team, please
let me know.
Our first seminar offering, First Aid and CPR, is scheduled for July 10 and 11. The seminar will be offered
from 1:00 p.m. to 5:00 p.m. in the Staff Lounge. Participants will be awarded CRP Certificates from the
American Heart Association upon successful completion of this eight-hour course. If you are interested
in taking this seminar, please call me at ext. 702 or send me an e-mail message by June 30.
Please mark your calendar today for this important seminar.
jms

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