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    Handout 4 - A Model of Stress

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    Patricia Zhonga
    This document presents a model of stress with three potential sources: environmental factors like economic and political uncertainty; organizational factors such as task demands and organizational structure; and individual factors like family problems and personality. The consequences of stress depend on individual differences in perception, experience, and support systems, and can include physiological outcomes like headaches, psychological outcomes like anxiety or depression, and behavioral outcomes such as reduced productivity or increased absenteeism.

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    Handout 4 - A Model of Stress

    Uploaded by

    Patricia Zhonga
    12 views1 page
    This document presents a model of stress with three potential sources: environmental factors like economic and political uncertainty; organizational factors such as task demands and organizational structure; and individual factors like family problems and personality. The consequences of stress depend on individual differences in perception, experience, and support systems, and can include physiological outcomes like headaches, psychological outcomes like anxiety or depression, and behavioral outcomes such as reduced productivity or increased absenteeism.

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    Model of stress

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    This document presents a model of stress with three potential sources: environmental factors like economic and political uncertainty; organizational factors such as task demands and organizational structure; and individual factors like family problems and personality. The consequences of stress depend on individual differences in perception, experience, and support systems, and can include physiological outcomes like headaches, psychological outcomes like anxiety or depression, and behavioral outcomes such as reduced productivity or increased absenteeism.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    12 views1 page

    Handout 4 - A Model of Stress

    Uploaded by

    Patricia Zhonga
    This document presents a model of stress with three potential sources: environmental factors like economic and political uncertainty; organizational factors such as task demands and organizational structure; and individual factors like family problems and personality. The consequences of stress depend on individual differences in perception, experience, and support systems, and can include physiological outcomes like headaches, psychological outcomes like anxiety or depression, and behavioral outcomes such as reduced productivity or increased absenteeism.

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    © All Rights Reserved
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    Handout 4: A Model of Stress

    Potential Sources
    Environmental Factors
    . Economic uncertainty
    . Political Uncertainty
    . Technological uncertainty

    Consequences
    Individual differences
    . Perception
    . Job experience
    . Social support
    . Belief in locus of
    Control
    . Hostility

    Physiological
    . Headaches
    . High blood pressure
    . Heart diseases

    Organisational factors
    . Task demands
    . Role demands
    . Interpersonal demands
    . Organisational structure
    . Organisational leadership
    .Organisations life stage

    Experiences stress

    Individual factors
    . Family problems
    . Financial problems
    . Personality

    Psychological
    symptoms
    . Anxiety
    . Depression
    . Decrease in
    job satisfaction
    Behavioural
    symptoms
    . Productivity
    .Absenteesm
    . Turnover

    Source: S P Robbins (2003:565): Organisational Behaviour, (Prentice Hall)


    - From the above diagram, there are three potential sources of stress,
    (environmental, organizational and individual) whose outcomes depend on how
    individuals perceive them.
    - Consequences/outcomes can also be divided into three, that is, physiological,
    psychological and behavioural symptoms.

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