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TRACY KREFFT

269 Arlington Court, Carol Stream, IL 60188 | 630.291.4372 | tracydkrefft@lewisu.edu

PROFESSIONAL OVERVIEW
To obtain an internship in law enforcement and investigation that enable me to learn how to analyze crime trends, use strong
communication skills to support investigations, and apply attention to detail during case surveillance.

EDUCATION
Lewis University, Romeoville, IL
December 2015
Bachelor of Arts in Criminal Justice
GPA: 3.7/4.0
Related Coursework: Courts and Probation, Domestic Violence, Drug Incidence and Abuse, Research Methods, and Rehabilitative
Counseling.
Related Projects: 20 hour service learning experience with Family Shelter Services in Downers Grove supporting victims of
domestic violence by designing a child therapy room.
College of DuPage, Glen Ellyn, IL
December 2013
Associate in Arts
Related Coursework: Police Organization and Administration, Violent Crime, Juvenile Delinquency and Criminology.

WORK EXPERIENCE
Alfies Inn, Glen Ellyn, IL
Food Server

August 2009- Present

Train all new employees the positions ordering process and how to balance tasks during high volumes times.

Expedite food to exceed customers expectations, demonstrating extraordinary attention to detail.

Assess and address all customer feedback in order to find possible solutions to dining concerns.

Ensure positive dining experience resulting in returning customers.

Tim Tolas
March 2010-October 2010
Service Aid to Individuals with Disabilities
Commuted to DuPage County Convalescent Center and Naperville nursing facility to visit clients with disabilities.

Encouraged participation by helping clients with special needs; including daily activities, lunch outings, and summer
festivals.

Built strong and trusting relationships with both clients and family members.

The Melting Pot, Oakbrook Terrace, IL


Hostess
Greeted customers upon arrival and ensured that their experience met their expectations.

Managed reservation schedule.

Prepared pre-ordered celebration packages and set up the restaurant for service.

Expedited food for servers during high-volume nights.

Awarded Front of the House Employee of the Year 2008.

May 2005- January 2009

ACTIVITIES
Civilian Police Academy at DuPage County
Course involved a tour of the jail, forensics lab, and call center.
Participated in role-playing traffic stops
Educated on domestic violence, auto-theft, and investigations.

September-December 2011

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