Professional Documents
Culture Documents
OB PPT 1
OB PPT 1
Organizational Change
Examples
Economic shocks
Competition
Global competitors
Mergers and consolidations
Growth of e-commerce
Examples
Social trends
World politics
IraqU.S. war
Opening of markets in China
War on terrorism following 9/11/01
Goals
Goalsof
ofPlanned
Planned
Change:
Change:
Improving
Improvingthe
theability
ability
of
ofthe
theorganization
organizationto
to
adapt
adaptto
tochanges
changesin
in
its
itsenvironment.
environment.
Changing
Changingthe
thebehavior
behavior
of
ofindividuals
individualsand
and
groups
groupsin
inthe
the
organization.
organization.
Resistance to Change
Forms of Resistance to Change
Overt and immediate
Voicing complaints, engaging in job actions
Sources of Organizational
Resistance to Change
Overcoming Resistance to
Change
Tactics
Tacticsfor
fordealing
dealingwith
with
resistance
resistanceto
tochange:
change:
Education
Educationand
andcommunication
communication
Participation
Participation
Facilitation
Facilitationand
andsupport
support
Negotiation
Negotiation
Manipulation
Manipulationand
andcooptation
cooptation
Coercion
Coercion