DOCUMENT RESUME ED 272 582 ™ 860 528 AUTHOR Brandenburg, Dale C.; Smith, Martin E. TITLE Evaluation of Corporate Training Programs. INSTITUTION ERIC Clearinghouse on Tests, Measurement, and Evaluation, Princeton, N.J. SPONS AGENCY Office of Educational Re Washington, DC. rch and Improvement (ED), REPORT NO ERIC-TME-R-91 PUB DATE May 86 CONTRACT 400-83-0015 NOTE 1158p. AVAILABLE FROM ERIC Clearinghouse on Tests, Measurement, and Evaluation, Educational Testing Service, Princeton, NJ 08541 ($9.00). PUB TYPE Reports - Descriptive (141) -- Information Analyses - ERIC Information Analysis Products (071) EDRS PRICE MFO1/PCOS Plus Postage. DESCRIPTORS *Corporate Education; Curriculum Evaluation; D: Collection; Decision Making; Evaluation Criteri *Evaluation Mettods; Evaluation Proble *Formative Evaluation; Human Resources; Job Training; *Labor Force Development; Postsecondary Education; Training *Summative Evaluation; *Training Method Objectives ABSTRACT ngly competitive busin t which, in turn, has been shaped by such forces as the @ of global competition, the quickening pace of technological innovation and the reduction of federal regulations in some industries. This monograph seeks to contribute to the current momentum of ERD by describing the state of the art for HRD evaluation, The needs of business managers and academicians are addressed by describing the applications of evaluation methods to decision-making within the training or HRD or: Both formative and summative training evaluations ed in terms of issu and techniques. Models for training evaluation ar into a number of components: (1) definition of perspectivi ription of variables; (3) use of flowchar or descriptive matric (4) lists of questions; (5) data collection techniques; (6) data analysis techniques; (7) research designs; (8) reporting procedures; and (9) detailed examples. A section on evaluation practice summarizes analyses of evaluations to show how training evaluations are actually done. Conceptual and strategic issues that challenge the evaluator are described. An ndix outlines methods for tri impact analysis. (LMO) SRARARARERERERERERRRERERRARRRRERERERERER EER ERRRRRRR RRR ERAA RRA RRR ARENA EE * Reproductions supplied by EDRS are the best that can be made « * from the original document. * ARRRRAARRRARRRRARRRAERERRERERERERERARERR RAE RRERRERRERARER AREA REAR EERE RELL LILA LILLIA Li Lu Mm & = SSESE : oO fei = ees 5 eas £2 = o> oc pe > as9 2 Bus | cc So i S$ oFre “ee Wi 28S22203ERIC/TME REPORT 91 EVALUATION OF CORPORATE TRAINING PROGRAMS DALE C. BRANDENBURG University of I1linois and MARTIN E. SMITH New England Telephone Company MAY 1986 ERIC Clearinghouse on Tests, Measurement, and Evaluat fon Educational Testing Service, Princeton, New Jersey 8541-001