1.

Dial-a fix for taking xp from safe mode to normal mode

2. Numlock , typing numbers instead of letters
3.mail for Machine floor cleaning
4. Daylight changing

Movies for team-mates, OJTS

Hawaai NO.
Dual monitors
Mouse flickering
priority to customers who can take refund
if you do the follow up and customer says that we don't need to call back, he hi
mself will, don't forget to take case cancellation permission even if you are fo
llowing up someone else's case
send follow up mails on assigned cases as well
even if the promised callback date is after 3-4 days, update everyday in case no
tes, call back to be done on so and so date,
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e-mail writing certification e-mail

IT ticket
tweaking too training
check msconfig for rediection
run antivirus in safe mode.
Belarc advisor
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different time format in crm
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startup data base
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templates for kishan in LMI