Professional Documents
Culture Documents
Management History
Management History
PRECLASSICAL CONTRIBUTORS
Robert owen Advocate concern for the working and living conditions of workers
Charles babbage Build the first practical mechanical calculator and prototype of
modern computers; predicted the specialization of mental work;
suggested profit sharing
Henry towne
SCIENTIFIC MANAGEMENT
Hentry gantt
BUREAUCRATIC MANAGEMENT
Max weber
ADMINISTRATIVE MANAGEMENT
Henry fayol
the success of an enterprise generally depends much more on
the administrative ability of its leader than on their technical ability
Argued that managers need to perform five managerial functions if
they are to be successful : planning, organizing, coordinating,
commanding and controlling.
Fayols Fourteen Principles of Management
1. Division of Work increase production by dividing work so
Mary parker follet Constructive Conflict. Believed that the best way to deal with
conflict was not domination, where one side wins and the other
loses, or compromise, where each side gives up some of what it
wants, but integration.
Integrative conflict resolution = is to have both parties indicate
their preferences and then work together to find an alternative that
meets the needs of both.
Contribution to management in her own words:
1. as conflict- difference is here in this world, as we cannot avoid
it, we should, I think use it to work for us. Instead of
condemning it, we should set it to work for us.
2. Authority should go with knowledge and experience, that is
where obedience is due, no matter whether it is up the line or
down.
Hawthorne studies (Elton Mayo) for the first time, human factors related to
work were found to be more important than the physical
conditions of designs of the work; it found out that workers
feelings and attitudes affected their work.
The studies demonstrated that the workplace was more complex,
that workers were not just extensions of machines, and that
financial incentives werent necessarily the most important
motivator for workers.
ABRAHAM MASLOW contributed to the human relations movement with his theory of
motivation. Concluded that human needs go beyond the most
basic ones for food and shelter, The discovery of selfactualization (developing ones potential) has provided managers
with new insights on how to motivate workers.
DOUGLAS MACGREGOR maintained that managers who expect the worst of their
employees and treat them accordingly often find that the
employees respond in ways that reinforce these assumptions.
But managers who assume the best about their employees and give them wide latitude
to perform are generally rewarded with committed and satisfied
workers.
---------------------------------------------------------------------------------------OPERATION MANAGEMENT uses quantitative or mathematical approach to find
ways to increase productivity, improve quality, and manage or
reduce costly inventories.
Most commonly used operation management tools and methods:
1. quality control
2. forecasting techniques
3. capacity planning
4. productivity measurement and improvements
5. linear programming
6. scheduling system
7. inventory system
8. work measurement system (similar to motion study gilbreth)
9. project management (similar to Gantt chart)
10. cost-benefit analysis
INFORMATION MANAGEMENT - the field of management that focuses on designing
and implementing computer-based information systems for use of
management. Such system turns raw data into information that is
useful into various levels of management
It is a powerful competitive weapon because it organization can
handle large amount of information in new and better ways.
SYSTEM MANAGEMENT - System Theory approach based on the notion that
organization can be visualized as system.
System is a set of interrelated parts that operate as a whole in
pursuit of common goals.
Four major components for organization system:
1. Inputs are the various human, material, financial,
equipments, and informational resources required to produce
goods and services.
2. Transformational process are the organizations managerial
and technological abilities that are applied to convert inputs
into output.
3. Outputs the products, services and other outcome produced
by the organization.
4. Feedback is information about results and organizational
status relative to the environment.
Advantages of system approach:
1. analyze system at different level
2. provides a framework for assessing how well the various parts
of an organization interact to achieve a common purpose.
References:
Management 4th Edition by Chuck Williams, CENGAGE Learning
Management by Britol and Martin
Weihrich, Heinz, Management: A Global Perspective, 2005
Albright, Management science modeling, 2007 edition.
Kinicki, Management: a practical introduction, 2008
Bateman, Management: leading & collaborating in a competitive world, 2007
Harvey, Maylor, Researching business and management, 2005