JUSTIN RICKE

EM JWRICKE@GMAIL.COM || 103 E. 26th AVE., TAMPA, FL 33603 || PH 772.971.8882

OBJECTIVE: To provide my team with best-in-class service and quantifiable performance.
EXPERIENCE:
VF Imagewear Account Manager // 2012 to present
+ Data reporting and analysis of operational functions for consumption by sales staff
+ Managed order flow and life cycle for the License Sports Groups highest grossing accounts
+ Troubleshooting of any operational issues: sourcing, production, and financial
+ Worked diligently with sales staff to continuously provide, hardcore customer service
Apple Inc. - Specialist // 2010 - 2012
+ Strived daily to meet the Apple mission to enrich lives
+ Rotated into a position where scheduling was done for 100+ employees utilizing cloud based software
+ Maintained a high level of sales YTD is roughly 400-500K, in the top tier of sales performers
+ Received mobile certification and actively took appointments to repair relationships/devices
Novem Studios L. L. C. - Partner // Graphic Designer- 2004 - 2009
+ Aided in the development of a recognizable identity of a street wear line
+ Visualized, developed and implemented a cohesive marketing strategy
+ Helped a brand develop a strong sense of customer satisfaction and service
+ Established a market presence for a start-up brand
C. H. Robinson World Wide - Graphic Designer // Operations Manager- 2001 - 2005
+ Responsible for the design of all marketing materials internally and externally
+ Worked with customers and carriers in a seamless three-party environment
+ Managed finance and operations for business segments that generated $500,000.00 +
+ Trained employees in operations and finance
EDUCATION:
Penn State University - World Campus - 2014 - 2018
Working towards Information Sciences and Technology B.S. degree
Current G.P.A. 3.4, Deans List Summer 2014, Awarded Student Success Scholarship
Columbia College Chicago - 1997 - 2001 + G.P.A. 3.0 Concentration, Art + Design
SOFTWARE/SKILLS:
+ Social Media Multiple platforms across a variety of devices
+ Cloud based software suites e.g. KRONOS, Google Docs, etc.
+ Adobe Creative Suite- Illustrator, Photoshop, InDesign
+ MS Office Suite - Access, Excel, Word, Outlook, Power Point
+ Bilingual German proficient // (minimal Spanish)
+ Apple iWork Suite Pages, Numbers, Keynote
+ MS SQL Server, SQL (Entry level), Entity Relationship Diagramming, Normalization
+ Google Online Basics Certification
+ Google Analytics Platform Principles
+ Comfortable with Mac OSX 10.10.2, Windows OS 7/8 as well a previous iterations