Guidelines to file a Procurement Challenge

*Please read these Guidelines carefully before completing the Complaint Form.
In the event that you believe you have not been fairly treated, we will review your challenge if we perceive
your case to be substantive. Our procurement challenge procedure is intended to afford an opportunity to
file a challenge by UN Vendors who participated in eligible competitive procurement process (ITB or RFP)
identified as such and were not awarded a purchase order or contract. This new procedure is only open to
unsuccessful bidders and after a debrief.
This procedure is NOT available to UN Vendors who did not participate in selected ITBs or RFPs, to
non-responsive or non-timely proposers/bidders, or when all proposals/bids are rejected.

To qualify for a procurement challenge, you must first meet the conditions of eligibility and receive a deb
For selected ITBs/RFP; and
Issued by the United Nations Procurement Division (UN/PD); and

STEP 1

Following a formal debrief; and

Filing of a challenge must be within the time limit of 10 business days after the debriefing.

To be complete, your procurement challenge must give the following minimum information and attach se

The vendor's full name, UN vendor registration number, email and postal addresses, telephone and fax n
The solicitation (ITB /RFP) number, title and name of the procurement officer;
A detailed statement of all (i) factual (ii) legal grounds (iii) explanation of how the vendor was prejudiced

STEP 2

Copies of relevant documents supporting vendor's statement;

All information establishing that the vendor is an interested party for the purpose of filing a procurement c
All information establishing the timeliness of the procurement challenge.
NOTES

Note:

Please quote but do NOT attach the documents already submitted to the UN in response to ITB's and RF
Any incomplete complaint form received by the ARB will not be processed;
Any late procurement challenge received by the UN will not be processed;

All cases will be answered to and treated on a confidential basis;

Under the ARB Pilot Programme eligible cases include ITB /RFP of a certain value (currently more than U
Headquarters by UN/PD after 23 November 2009.